James Ross Healthcare
Located in the heart of Bristol, James Ross Healthcare is a premier facility dedicated to restoring mobility and alleviating pain. We specialize in Sports and Spinal Healthcare, providing expert care for a wide range of conditions including injuries, chronic pain, and physical discomfort. Our team is committed to offering personalized treatment plans tailored to your unique needs, ensuring effective recovery and long-term wellness.
Whether you are an athlete seeking performance enhancement or an individual managing spinal issues, our dedicated professionals are here to support your journey to health. Trust James Ross Healthcare for compassionate, evidence-based physiotherapy and osteopathic care designed to help you move better and live pain-free.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-13h
- saturday: (closed)
Photos of James Ross Healthcare
Our comment from PhysioFinder.net about James Ross Healthcare:
A Trusted Hub for Sports Rehabilitation and Pain Management
James Ross Healthcare has established a strong reputation among athletes and active individuals in the United Kingdom for its specialized approach to sports injuries and chronic pain. The practice is widely recognized for helping patients recover from significant conditions, such as post-ACL surgery rehabilitation and torn calf muscles, often enabling a return to competitive sports like football, triathlons, and kickboxing. The center stands out by focusing not just on immediate relief but on long-term resilience, aiming to prevent future injuries through structured exercise programs and biomechanical education.
Expertise in Manual Therapy and Advanced Techniques
The clinical team employs a diverse range of therapeutic modalities to address various physical ailments. Patient feedback frequently highlights the effectiveness of:
- Sports Massage and Deep Tissue Work: Therapists like Natasha and Jack are often praised for their ability to release muscle tension and scar tissue, with many patients describing the sessions as transformative for mobility and relaxation.
- Acupuncture and Dry Needling: These techniques are cited as crucial components in treating muscle tightness and accelerating recovery from injuries like hamstring tears.
- Shockwave Therapy: Utilized to resolve persistent issues such as Achilles tendonitis and elbow problems, providing quick relief for many clients.
- Osteopathy and Chiropractic Care: Practitioners like Trevor and James offer holistic assessments that address spinal alignment and joint mobility, often providing immediate comfort after a single session.
Personalized Care and Patient-Centered Approach
A recurring theme in patient reviews is the genuine empathy and detailed attention given by the clinicians. Professionals such as James, Tash, and Matt are noted for taking the time to listen to a patient's full medical history, including complex issues like post-surgical recovery or chronic pain conditions. They provide clear explanations of the underlying causes of pain and deliver tailored home exercise programs, often accessible via user-friendly apps. This educational aspect empowers patients to take an active role in their recovery, with many noting that they feel confident and supported throughout the process.
Integrated Sports Performance and Prevention
Beyond standard physiotherapy, the center serves as a performance hub for serious athletes. Long-term clients appreciate the integrated approach that combines physiotherapy, personal training, and injury prevention strategies. The staff is commended for their ability to challenge patients appropriately, pushing them towards their recovery goals while ensuring safety. Whether dealing with a minor niggle or a major ligament tear, the team is recognized for its thoroughness, professionalism, and dedication to getting patients back to their desired activity levels efficiently and safely.
James Ross Healthcare: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 59 reviews
Fantastic experience: Matt helped me regain my confidence and strength after ACL surgery. I came to Matt around 10 months after surgery as I had completely lost motivation with the NHS physio plan and the group sessions I was attending. The sessions were varied, with a focus on strength training & plyometrics. The programme Matt gave me and adapted over the 3 months helped me to stay motivated at the gym in between bi-weekly physio sessions. I have now made a great recovery - my strength is back and I am now signed off to return to sport! I honestly couldn't recommend Matt enough to anyone recovering from an injury or looking to rebuild their strength and confidence!
Fantastic experience: Highly recommend Matt! He has been fantastic in helping me recover from my shoulder injury. His experience with tennis-related injuries really stood out and made a big difference to my recovery. Professional, knowledgeable, and always supportive !
Fantastic experience: Issue sorted. Saw Matt for 5 sessions and sorted my elbow Issue. Highly recommended
Fantastic experience: Matt was amazing and so lovely. Came in with Achilles and calf issues and he was so informative and put my mind at ease. Seen him a few times for physio, shockwave therapy, and sports massage which got me back to all my sports quickly. Would highly recommend
Negative experience: Disappointed. Did not identify where my pain came from ( save for a few suggestions all erroneous ) .Did not alleviate the pain despite several sessions. Next time i will stick to my GP and get a diagnosis from her/him first or from another healthcare professional. LS non practising solicitor .
Fantastic experience: I’ve seen Matt a few times for a hip injury, which has been very helpful! Personalised exercise plans for various situations on an easy to access app. Friendly and accessible. Would recommend.
Fantastic experience: Been seeing Matt for a few weeks for a back/shoulder issue, and hes been brilliant. Really knowledgeable and understanding. Gave me some stretches and exercises to do that have helped no end. Will definitely be recommending to family/friends.
Fantastic experience: Matt was fantastic and I'm very grateful for his help!! I overdid it with some extra training before a snowboarding holiday and my hip started feeling really sore. He assessed me and gave me some treatment and exercises so I was pain free within a couple of days. Only took a couple of sessions; highly recommend!!
Fantastic experience: James is brilliant. what makes him stand out is that he helps you not just recover but not get injured again. I would never have completed my triathlons or half marathons with out his help and support. Now he just helps me survive the ravages of middle age.
Fantastic experience: Strongly recommend. Three separate problems, one of which was chronic plantar fasciitis. All quickly resolved after following prescribed exercises
Fantastic experience: Can’t recommend enough, sorted out a long running IT band issue and can now run again
Fantastic experience: James treated me after I tore my calf playing football. He was incredibly supportive, gave some great treatment and advice, and gave me a manageable physio routine that strengthened my calf quickly and efficiently. We had an aim of 6-8 weeks for me to be back to light exercise, and within 6 weeks, I was back playing football. Through James's expertise, massages, accupuncture and advice, my calf has recovered much more quickly than I had expected, and I couldn't recommend him enough.
Fantastic experience: Highly recommend! Went too see Trevor the chiropractor there, he was super helpful, took time to explain some exercises, re-aligned me and stretched me out and didn’t try to sign me up for multiple sessions. My back feels a lot easier now. First class service
Fantastic experience: Couldn't recommend tash more. I've had a bad knee injury from running too fast too quick. She explained it to me in a way I have totally understood, which I have found alot of the time doesn't happen. I felt very confident in her knowledge and explanation of what was happening. I feel appropriate appointments were set up going forward with a plan for sessions with her and also a plan for building up strength where needed in the gym. I am absolutely ecstatic with how my knee has come back to zero pain! And full use in my daily activities now, I am still blow away. Great friendly professional service, amazing treatments given from massages to acupuncture too exercises. Highly recommend!
Fantastic experience: Owen was great as ever!!
Fantastic experience: Great staff and very experienced. Would recommend.
Fantastic experience: Alex has been fantastic. Zeroing in on my issue and giving me exercises to follow. Would use again.
Fantastic experience: Went to James for neck pain. Was worried that I'd just be given some exercises to do at home. He took time to listen to all the issues, even ones not related to my neck. And massaged/palpated the areas to loosen up. Felt much better straight away. Then he gave me the exercises to do at home. Would highly recommend from my experience.
Fantastic experience: I went to see Tash for a hip problem which had been bothering me for months. She listened to my symptoms and examined me and seemed to know exactly what the problem was. Tash gave a massage to help loosen things up and gave me some exercises to take home. Really knowledgable, friendly and understanding. I’ll definitely be go sooner if develop any similar problems in future
Fantastic experience: Very knowledgeable team, great service. Always diagnosed myself and my staff quickly
Fantastic experience: I cannot put into words how amazing Tash and this clinic are. After 15 years of neck and shoulder issues and countless massage therapists, Tash was able to fix my problems in just a couple of months of massages. She really is the best in the business and that is no exaggeration.
Fantastic experience: Just had a deep tissue massage from Natasha for a shoulder problem and she was amazing, really thorough, asked all the right questions and did an amazing job. I feel so much better, thank you!
Fantastic experience: James is very thorough, but quickly gets to the root of the problem. He has helped me with several injuries and niggles. Top service.
Fantastic experience: Fantastic massage by Jack. Leaves me floating every time!
Fantastic experience: I have had two appointment with Natasha and she is my first and the best massage therapist I have ever had. Her hands are made of gold. She gives me some tips to release my desk based pain. She’s very friendly and she makes me feel so comfortable and safe in her hands. I will definitely recommend Natasha to anyone who want to have a very good massage.
Fantastic experience: I've been seeing Natasha for 2 months now to help me in my recovery from a hamstring tear. A combination of massage, strength/gym work, accupuncture and a stretching programme has got me feeling faster and stronger than before the injury. As well as seeing Natasha at the clinic (which is following all of the guidelines and feels very safe), she has also provided me with a home excercise programme which has been simple to follow. I haven't worked directly with James but he's been really helpful in giving advice in passing and has passed on tips to Natasha for me to follow. As well as this they're always able to have a good laugh whilst being completely professional. Thanks for all your hard work in a difficult time!
Fantastic experience: I’ve been seeing James and Natasha for over 3 years now and would never want to see anyone else. I am a GB kickboxer and coach and every time I get an injury or some pain, I go to them and they help me out. They are absolutely amazing.. Great professional treatment and advice, always making me feel confident and able to train and coach around my injuries, whilst making them better. I highly recommend them to everyone.
Fantastic experience: James, Tasha and the team are good clinicians with a clear, structured approach. They started with my recovery goals and built a plan around them that first guided me, then pushed me as I progressed. Thanks guys
Fantastic experience: After multiple surgeries due to rugby injuries and not looking after my body during my 20s and early 30s I now rely on the services that James Ross Healthcare offer to keep me active and strong. Between James, Natasha and Trevor any new or old injuries and/or niggles are treated swiftly with expert attention. The team genuinely care about helping to fix you rather than just taking your money. I cannot recommend these guys highly enough and would only turn to them should you need any of the services they offer
Fantastic experience: I had two sessions with Natasha and as well as treating the injury ( caused from a mixture of running, and sitting still too long!), she gave me some very helpful exercises, so that I feel confident I will be running again soon, and stronger!
Fantastic experience: I have had few appointment with Natasha and without a doubt I can say she is the best massage therapist I have ever had. She is also very friendly and helpful and after every session she gives me tips for improving my posture and release tension on my shoulders and back. I will definitely recommend Natasha to anyone who want to have a very good sport massage.
Fantastic experience: Excellent advice and treatment. I highly recommend
Fantastic experience: I've been coming to see Tasha as and when i need to for 3 years now. Its been so helpful! She's helped me to understand how i can taylor my exercise to my body type, and avoid injury whilst keeping myself fit. Also, a visit with her gives me a general feeling of well being (my back and neck feel so much better after a sports massage!). Lovely conversation, super professional. 10/10
Fantastic experience: I went there with back pain. After initial assessment and further treatment I hope to get better. The staff was super helpful and explained mt problems to me. Next visit in week time.
Fantastic experience: I've had 2 sessions with Natasha so far to help release a 6yr build up of scar tissue in my back. Alongside the sessions I have been given exercises to complete on a daily basis which I have found are helping a lot. The tension in my back isn't as bad as usual, my hip mobility has increased and I'm firing up muscles which haven't been responding well. Huge thank you for the help and look forward to the next session!
Fantastic experience: Excellent physio practice with friendly and helpful staff. All the right infection control precautions are taken and a video consultation is done first to determine the best course of treatment before coming in is necessary. I can only speak for Owen who treated me but he is very easy to get on with and takes time to explain the treatment and suggest exercises to help recovery.
Hi Chris, Thank you for taking the time to leave a review. It’s always great to hear from our clients.
Fantastic experience: Brilliant, very professional and understood what my issues were, the causes and how they can be fixed.
Fantastic experience: Had a few appointments with James for a damaged ligament in my foot, and he was extremely helpful. Full of knowledge and advice, and gave me simple effective exercises to do between visits. Would definitely recommend.
Fantastic experience: Both Natasha and James are brilliant practitioners who I would highly recommend. Natasha‘s sport massages on my shoulder has really improved my mobility and relevived the pain and tension. She really took the time to understand my issue and is hands down the best sports therapist I’ve ever had! (Which is why I keep going back!) James also has helped with my postpartum recovery and again really took the time to understand my problem and worked wonders to get me back to normal and training. Highly recommend them both! Thank you!
Fantastic experience: Excellent, would fully recommend
Fantastic experience: I have been with James Ross for over 10 years for different sports injuries. He has got me back to full fitness after each injury. I cannot sing his praises enough as he is thorough and worked very closely with my consultant and personal trainer to ensure a full recovery. I have recommended family and friends to his practice.
Fantastic experience: Natasha Ryan provides sport massage to me in JR Healthcare. She is very friendly and helpful. I have been a few times now and I can easily say it's the best sports massage I've ever had (with over 8 years of physio and sports therapy). The online booking system is really helpful too, as I can pay in advance and easily see all the available appointments to match up with my own schedule. I'd recommend Natasha to anyone who enjoys a firm sports massage!
Fantastic experience: Excellent physio, ostio and massage services. Sports injury rehab, retraining without injury and personal training.
Fantastic experience: Review Trevor Jefferies at JRHealthcare Bristol I booked my appointment at JR healthcare when my calf muscles became so painful that I went from running 10ks to not being able to complete a 1km run. (I am a runner and do strength training 4x a week so this was a very upsetting and frustrating time for me) I was diagnosed with chronic compartment syndrome and began to see Trevor once a week for treatment. Trevor is compassionate and kind and has been dedicated to treating me. His expansive knowledge of physiotherapy, chiropractic techniques and background as a personal trainer, means that I have felt completely safe and able to talk through any physical pain I have in response to my training. This week I managed to run a 6k with no pain and am now able to begin aiming higher again. I encourage anyone active who is worrying about ongoing aches and pains to seek professional help, and I couldn't recommend this practice and Trevor highly enough.
Fantastic experience: James Ross has been treating me for a number of years now it's 5 star treatment and I have been recommending him to all my family & friends who have all been very happy too . Excellent service that you can trust & rely on and they won't make you have more sessions than you need like other Phisio/treatment company's around . If you've got pain don't hesitate and get yourself fixed by James you won't be disappointed.
Fantastic experience: The team are very friendly, and I've found working with Trevor very productive. I'd recommend.
Fantastic experience: I've been treated by James intermittently over the last few years for a recurring lower back condition. Whenever I go I always get improvement following the initial treatment and more long term relief is achieved in only a few sessions. James is a great practitioner who I would highly recommend.
Fantastic experience: In the two years before I saw James I was treated by a succession of recommended physiotherapists, chiropractors and osteopaths. All of whom said my existing health problems made me difficult to treat, leaving me with the impression I was a hopeless case. From the first consultation James’ approach was different. He took a full medical history – as did the others – but unlike them went on to treat me as a whole person. He addressed my spinal problems in the context of long-term pain caused by endometriosis and crucially my loss of faith in both health professionals and my own recovery. For example, by taking the time to explain how pain works and how it impacted other health issues he helped me develop a more objective and positive outlook. This lessened the stress so I was able to manage the pain much better. Following surgery – a discectomy and fusing of vertebrae – James put together a targeted and doable exercise program that got me active again. He struck just the right balance of challenging my fear in the early days of over-doing it and inspiring me to get going. Since then, he has supported my return to full activity with a combination of acupuncture (for muscle tightness), osteopathy and physiotherapy. His positive, measured response to the set-backs – because I didn't pace myself as he advised – have kept me firmly on the path to recovery. James’ way of working is the opposite of the practitioners I saw who focused on my spinal problems in isolation. His highly skilled, open-minded and empathetic approach has been fundamental in helping me turn both my physical health around.
Fantastic experience: James is a brilliant physio. I've suffered for years with back problems and was feeling very frustrated. I saw James and he really listened, gave great advice and treatment pre and post surgery. Very happy customer, now go to him regularly with any niggle and always get great service from him and his lovely team. Cant recommend highly enough.
Fantastic experience: James is an excellent practitioner who combines physio and osteopathy to give you really good long-term treatment. His goal is to prevent you getting injured again rather than just fix the current problem. His practice is well run with reminder emails for appointments and 3 different sites to attend.
Fantastic experience: James just gets it. He gets my joints moving like no one else can, gets my muscles and fascial restrictions released and gets me. I've had multiple injuries, accidents and operations from mountain biking and triathlon and postural issues from sitting at work too. Pain and dysfunction is a powerful thing and James has been the cornerstone to helping me get myself moving and feeling great again. I have no hesitation in recommending James's exceptional physio and osteopathy skills.
Fantastic experience: Lovely team, even though sometimes they have to hurt you to make you better. Wouldn't go anywhere else for physio or sports massage, these guys know their stuff and really care about getting you on the road to recovery
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