Response Physio Epsom
Response Physio Epsom is a premier physiotherapy clinic located within the David Lloyd Epsom leisure complex, offering expert musculoskeletal care in the heart of Surrey’s green belt. Just 15 miles from London and adjacent to Horton Country Park, our clinic provides a convenient and relaxing environment for patients seeking relief from pain and injury.
Our team of Chartered Physiotherapists specializes in personalized treatment plans for a wide range of conditions, including back pain, neck and shoulder issues, knee and hip pain, sports injuries, and sciatica. We utilize evidence-based techniques such as manual therapy, sports massage, dry needling, acupuncture, aqua therapy, and biomechanical analysis to ensure rapid recovery and long-term prevention. Whether you are an elite athlete or dealing with chronic arthritis, we tailor every session to your unique physiological needs.
We pride ourselves on accessibility and flexibility. No GP referral is required; you can self-refer directly to our clinic. We offer competitive self-pay rates, block booking discounts, and acceptance of major private health insurers including AXA, BUPA, AVIVA, and Nuffield. Our flexible opening hours, including early mornings, late evenings, and Saturday clinics, ensure you can get treated without disrupting your busy schedule.
Benefiting from the David Lloyd facilities, our patients also have access to fully equipped treatment rooms, fitness suites, and swimming pools for integrated rehabilitation. For those unable to visit in person, we provide secure virtual physiotherapy sessions. At Response Physio Epsom, our mission is to restore your function, eliminate pain, and empower you to return to an active, pain-free lifestyle with professional, compassionate care.
Opening hours
- sunday: (closed)
- monday: 7:30-16:30
- tuesday: 8h-19:30
- wednesday: 9:30-19:30
- thursday: (closed)
- friday: 8h-20h
- saturday: 7h-16:30
Photos of Response Physio Epsom
Our comment from PhysioFinder.net about Response Physio Epsom:
Expert Physiotherapy and Sports Massage in Epsom
Located inside the David Lloyd club in Epsom, Surrey, Response Physio offers a comprehensive range of physiotherapy and sports massage services designed to help patients recover from pain, injuries, and musculoskeletal conditions. The clinic is particularly noted for its expertise in treating sports injuries, back pain, neck and shoulder issues, knee and hip pain, as well as sciatic and nerve pain. Patients value the clinic’s holistic approach, which combines expert hands-on therapy with personalized rehabilitation exercises and professional advice to restore physical function and mobility.
Highly Regarded Clinical Approach
Patients consistently highlight the exceptional professionalism and knowledge of the physiotherapists, with particular praise for clinicians like Ben and Declan. Reviews frequently mention how these practitioners take the time to listen, thoroughly assess the condition, and explain the diagnosis clearly, making patients feel reassured and involved in their own recovery process. The care provided is described as caring, optimistic, and encouraging, fostering a strong sense of trust and comfort throughout the treatment journey.
Effective Treatment for Sports Injuries and Rehabilitation
The clinic has earned a strong reputation for its ability to get athletes and active individuals back to their desired activities safely and efficiently. Many patients report significant improvements in conditions ranging from ankle fractures and knee ligament tears to shoulder sprains and hip pain. The treatment plans often include a combination of manual therapy, dry needling, sports massage, and tailored exercise programs. Patients appreciate the practical, step-by-step approach that ensures exercises are easy to understand and integrate into daily life, leading to successful outcomes such as returning to running, golf, football, or powerlifting.
Personalized Care and Positive Patient Experience
Beyond the clinical expertise, Response Physio Epsom is celebrated for its friendly and accessible service. The initial assessments are thorough, often identifying the root cause of pain where previous treatments may have fallen short. Follow-up sessions are focused and efficient, with physiotherapists providing clear action plans and regular feedback. Patients frequently note the positive atmosphere, the timely nature of appointments, and the genuine care shown by the staff. This combination of high-quality treatment and excellent interpersonal skills has led to numerous high recommendations from patients who have experienced pain relief and improved quality of life.
Response Physio Epsom: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 68 reviews
Fantastic experience: My experience was A1 Friendly, knowledgeable physio therapist
Fantastic experience: Extremely please with the Physio person and the whole experience was very good and so helpful. Highly recommend it.
Fantastic experience: Excellent physio after my ankle fracture, Ben was a lovely man who made me feel very at ease.
Fantastic experience: I have just completed my physio course with Ben James. I have a knee injury and it affected by walking and other activities. Ben gave me regular exercises to do building up the degree of difficulty. He was always supportive and encouraging and as a result I am now managing walking and everyday activities really well. Ben emphasised the need to do the exercises and make them part of daily routine. Thank you Ben. I can really recommend Ben for physio if you need it.
Fantastic experience: Ben was a great help! He really listened to me and my needs and I feel that I have made great improvement with his help.
Fantastic experience: Declan was very thorough in resolving my issues and is very professional in his work as he healed me back to full mobility, would recommend to friends and family that required his services.
Fantastic experience: Impressive & friendly service - Declan & Ben really know their stuff. Many thanks for getting me back on the bike guys! Ian
Fantastic experience: Declan always gets me back together! Wrist this time, but back to fully functioning again with no discomfort. Thank you.
Fantastic experience: We met with Declan to work on my sons football injury. Declan was fantastic, really structured in his approach and the process to get my son back playing football again. Can't recommend him enough.
Fantastic experience: Ben was great - I’ve had an excellent physio experience over my 4 visits.
Fantastic experience: Had very effective physio sessions with Declan. Good explanations and easy going interactions. Made good progress on my pain. Thank you
Fantastic experience: I had an excellent experience working with Ben. He really listens and is consistently kind, encouraging, and optimistic — even at times when I wasn’t. His approach is practical and easy to follow, with clear action plans that never felt overwhelming. Instead of sending exercises by email, he worked through each one with me, making sure I understood and could do them confidently. His advice was always sensible and tailored to what I needed. I noticed steady improvement after every session, and after just five appointments I was pain-free and running again. I highly recommend him.
Fantastic experience: Ben, was excellent at assisting with some lower back pain I was experiencing explaining the situation and developing an exercise plan to assist me in strengthening the back in the short term and also coming up with longer term plan to help me. This will help me in future avoid recurrence. Thanks Ben
Fantastic experience: I am very happy with the care I receive from Declan. He clearly understands what is happening and how to help me. He takes the time to explain everything thoroughly and makes sure I understand. At each visit, he listens carefully to my feedback and explains the situation again very well. I would highly recommend him.
Fantastic experience: Ben is an excellent physio. He listened and fully understood my condition during my initial visit and carried out some tests which proved his theory as to what the cause could be. Then after two sessions and some exercises at home it had greatly improved the condition.
Fantastic experience: Ben at Epsom DL is excellent. I had pain in hips and knees, all was gone after 5 sessions with exercises. Thank you very much!
Fantastic experience: Ben was my physio and he worked on my hip pain for several months. He listened and worked on the area, and got to the root of the problem. The pain has now gone away and the bonus is my golf has improved!
Fantastic experience: Saw Declan and he was great. Listened to the issues I had and the impact it was having and provided me with a simple plan and programme. Follow up meetings were friendly and focused and assisted a full recovery. Highly recommended
Fantastic experience: Excellent experience. I did a self referral and received a phone call within 2 hours for arranging an initial appointment and following a telephone assessment I had face to face appointment with Response Physio. Declan Geran had been amazing in assessing and proving the right therapy and guidance. If you are disciplined enough to follow the instructed exercises, it’s a win! Great professional service.
Fantastic experience: Ben was very knowledgeable and supportive throughout every physio session I had with him. I sustained a hip flexor injury and after 12 weeks and 4 physio sessions, not only did I no longer have pain, I also returned to my powerlifting stronger than before. This is all thanks to Ben and I'm incredibly grateful for all the exercises and adjustments which were adapted to my situation!
Fantastic experience: Ben is super nice and very knowledgeable! Well spent money on fixing my back.
Fantastic experience: Bens advise, excises, and treatment were excellent. His holistic approach was key to my speedy recovery from a back injury. Many thanks Ben
Fantastic experience: I had several physio sessions here with Declan. The staff at the centre were friendly and helpful. Declan, who delivered the physio was friendly, knowledgeable and professional. He made me feel reassured about my injury and gave me exercises and effective massages to support the healing of my injury. I would recommend this service to anyone who is unfortunate enough to suffer an injury and need physiotherapy.
Fantastic experience: Declan was brilliant from start to finish. Great consultation process and excellent treatment. There was never an eagerness to suggest you needed more treatment too when the injury had started to heal which I appreciated. Declan's a really nice guy to chat to and he immediately made me feel at ease. Would 100% recommend anyone if they have muscular injuries etc to see Declan.
Fantastic experience: I would thoroughly recommend Ben. Really helpful and effective physio.
Fantastic experience: Declan at Response Physio has been helping me with my rehabilitation for my plantar fasciitis, and I couldn't be happier with the experience. From the very beginning, he was incredibly welcoming and attentive. Declan took the time to listen to my concerns and understand the pain I was dealing with. His approach was thorough, and he provided excellent advice that has been really effective in managing my symptoms. The personalised exercises and stretches he recommended have made a noticeable difference, and I genuinely appreciate his commitment to helping me heal properly. If you're looking for a physiotherapist who genuinely cares and provides knowledgeable, effective guidance, I highly recommend Declan!
Fantastic experience: Ben was great with my teenage son after a rugby injury to his ankle. Very thorough, explained everything clearly and kept exercises simple but effective. Would definitely recommend.
Fantastic experience: I would thoroughly recommend Ben. Really helpful and effective physio and a nice guy.
Fantastic experience: Declan at Response Physio gave me a fantastic sports massage. He was professional but also very friendly, and checked in regularly to make sure the pressure was ok and to see if I needed anything. I highly recommend Declan to anyone looking for physio or sports massage; he was able to completely alleviate my upper back pain within 2 sessions.
Fantastic experience: Very professional physio and good location
Fantastic experience: Declan is super experienced and over the past 12 weeks has helped me get back to physic strength, i would definitely recommend his services as a physio therapist at David Lloyd Epsom.
Fantastic experience: I was delighted to be treated by Ben at the David Lloyd centre near Epsom. He was a thorough professional and worked with care throughout. I was most impressed and very grateful to be made better so quickly from quite a severe back strain. I shall not hesitate to be in touch with him in the future. Thank you ben
Fantastic experience: Very friendly physio who took time to explain what my injury was and how he aimed to relieve the pain My 4 half hour sessions went very well after which I am pain free Thank you
Fantastic experience: Ben helped me to recover from a torn knee ligament with a goal of being able to ski within a month. A variety of graduated exercises and manipulation achieved the desired results. I could not be happier with the service received and the professional approach of Response Physio and Ben in particular.
Fantastic experience: Declan has really helped with my long-term hip pain. Really encouraging, gives realistic advice/exercises related to the pain and makes sure you know what's going on and how you're progressing. Thanks!
Fantastic experience: Great and friendly service by Ben. Helped me to attain my aims.
Fantastic experience: Ben was professional, knowledgeable and friendly. It was very easy to book an appointment online. He thoroughly assessed me, and recommended various exercises, with a stepwise approach. My hip pain has resolved and I'm looking forward to returning to running. Thank you!
Fantastic experience: Ben managed to get me running again after injury. He kept the number of exercises manageable and was always happy to explain his thinking and answer all my additional questions. I'd certainly recommend him
Fantastic experience: I saw Ben after having a persistent back issue for 2 years, he undertook a thorough assessment and for the first time properly explained the problem to me- I had seen other specialists before. He devised a series on exercises for me, that combined with some deep tissue massage, has seen significant improvement with tight hamstrings and lower back. A happy 50 year old who still plays 5 aside football, hockey and golf most weeks. Thanks Ben.
Fantastic experience: Ben was brilliant, very friendly and professional
Fantastic experience: Ben was professional, approachable & extremely caring
Fantastic experience: Ben was excellent very professional .improved my mobility
Fantastic experience: Ben James was friendly, professional & very knowledgeable. Even though I only needed to attend a few sessions, Ben was very thorough to ensure my injury was fully recovered.
Fantastic experience: easy to get appointments with variety of times to suit. great knowledge from the physio and a hands on approach. managed the condition and expectation in a stepwise process with good feedback and exercise programme. would recommend.
Fantastic experience: I recently saw Ben James due to neck pain, which was causing me pain and discomfort day to day and in particular when driving. Ben was very knowledgeable and was thorough in his assessment and talked me through the stretches and exercises I needed to do to help strengthen the muscles in my neck with the goal of eliminating neck pain. With Ben's advice and support, I saw significant improvement in just a few weeks. Ben also helped provide guidance and advice on general upper body exercises to strengthen and prevent future injury. Ben is very professional, polite and friendly. I would highly recommend Ben to anyone experiencing pain or discomfort that would benefit from physiotherapy.
Fantastic experience: I recently visited Ben due to pain in my back and hamstring. I worked with Ben over several sessions and with the work we did in the sessions and the stretches I was given to do at home my back and leg are much better. Would recommend for anyone suffering from back or leg issues, really nice guy too!
Fantastic experience: Gave me way more confidence in my hamstring, money well spent
Fantastic experience: I recently visited Ben James to help with a calf issue which was preventing me exercising. Ben was great and quickly assessed the issue and gave me a clear plan to work with to help me progress safely each week. He was keen to help me return safely to running whilst ensuring I built strength to prevent future problems. Happy to recommend Ben, who showed an excellent understanding and a great practical application of a range of exercises which were varied each week.
Fantastic experience: Declan at Response Physio - David Lloyds Epsom - This guy is great. I've seen him for two different things both of which he has helped me back to safe and smooth recovery and back to the gym life. His very friendly and professional and provides good advice.
Fantastic experience: Had four physio sessions with Declan, very professional and friendly. Talks you through everything and appointments were always on time, highly recommended.
Fantastic experience: I can't recommend Declan highly enough! As someone who is prone to injury and undertaking stupid challenges, Declan has worked wonders on fixing me when I break down & then helping to keep me injury free. He is a great Physio, is knowledgeable, friendly and very professional.
Positive experience: I came to see Declan with a problem with my neck,which due to his expertise and knowledge is almost healed. Declan has been a great physio-very professional in every way. Always greeted me with a smile which was lovely!. He explained things very easily and helped me to feel motivated to do the exercises he prescribed for me to do. He knows his stuff and gets results and l am so glad my hospital put me in contact with him.
Fantastic experience: Although I have never had a serious injury treated by Declan at Response Epsom - as an avid exercise enthusiast I do get the occasional aches and pains. Nearly every occasion - a single visit to see Declan has been able to resolve the ache or pain from developing into anything more than just temporary inconvenience. As a personal trainer if my clients are experiencing aches, pains, stiffness or injuries - Declan is my first recommendation. He provides enough information for you to understand what the issue is and why you may be experiencing it, as well as suitable exercise and recovery prescriptions - without over complicating the diagnosis with big Latin words! (Our anatomy is a confusing thing) His sports massages are also fantastic and I enjoy checking in for these on a regular basis to keep my body in check I couldn’t recommend Declan enough
Fantastic experience: After four months trying to throw off a shoulder sprain I came to Declan six weeks ago and he declared an aim of getting it fixed by Christmas. It’s Christmas next week and it’s fixed. So many thanks Declan. The sessions have been very enjoyable because of the wide-ranging conversations we’ve had which have taken the edge off the occasionally quite demanding treatment. It comes as quite a surprise to find how much better life is when it’s pain-free. Very much appreciated.
Fantastic experience: I had physio to resolve an ankle issue that I was told needed surgery. With practical guidance and hands on physio we got that resolved and I don't see surgery happening - I am very grateful - thank you Declan! This practice is also generally professional and well run with appointments well organised and easy to change.
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