The Medical - Bath

Fantastic experience: After several sessions with Tom, my neck stiffness has begun to improve. He gave me helpful exercises to do at home with an app, as well as constructive information about my condition. The acupuncture and hands on deep tissue massage were also beneficial. I liked Tom's professional and positive approach.

Fantastic experience: Worked with Tom for 10 sessions of physiotherapy following sports injury. Rehab included a mix to recovery work including acupuncture, and gym work with stretches to do at home. 10 weeks on and I'm feeling much better and returning to normal regime. Everything is clearly communicated and sessions planned around your specific needs. Exercises assigned via an app which is easy to use and follow. Couldn't speak highly enough of Tom and the team. Will be sure to return should I need too. Thanks again.

Negative experience: Would not recommend. I went in for chiropractic treatment and felt very uncomfortable throughout the experience. The practitioner arrived 10 minutes late with no apology. I wasn’t sure where the treatment room was, and he touched my waist to guide me there, which I found inappropriate - especially as a woman in my 20s being treated by a much older man. The treatment itself was extremely brief. He performed three adjustments and the appointment was over in about 10 minutes, even though it had been scheduled for 45 minutes. As I was leaving, the receptionist informed me that I had to pay additional charges because he had “treated” me. I had already paid online for the appointment, and these extra costs were not clearly displayed on the website, nor were they mentioned during the session. The receptionist did apologize and acknowledged that I should have been informed about any extra charges by the practitioner. I have been to other chiropractors, including other male practitioners, and have never been made to feel this uncomfortable or surprised by hidden costs.

Fantastic experience: Tom from rush hill surgery Bath was very professional and gave very good advice in my need of getting my knee stronger .. would definitely recommend

Fantastic experience: Ive been going regularly, in the last 2 months, to see François Bonnett, for Chiropractor treatment for back pain and muscular problems. Very professional, and a combination of acupuncture and chiropractic manipulation has really helped. Also on-site are physios, and a gym Highly recommend !

Fantastic experience: Tom at The Medical in Bath has helped me deal with some challenging running related injuries over the past few years. He has helped me manage the injuries so that I can keep running and fit wherever possible, whilst building the strength I'll need to keep running ultra distances in the long term. He is very knowledgeable, very reassuring, and always takes the extra time and effort to check-in and help if additional advice/treatment is needed.

Fantastic experience: A very professional lady knows what she is doing regarding treatment and has made so much difference to the problem with my back ,neck, shoulder

Fantastic experience: I was provided treatment by Tom for a stress response in my Tibia, caused by running. Tom was meticulous in my initial consultation. He ensured I did the best exercises by putting together a plan, monitoring closely for any pain indications. I feel completely ready to get back to full training now. Thank you so much! :)

Fantastic experience: Worked with Tom over a number of months during ACL rehab, and am now back playing field sports for two months without any incidents. Enjoyed everything about my experience at the Medical - booking appointments was easy and at a reasonable price, and the sessions and work was difficult but achievable! Would recommend to anyone.

Fantastic experience: Once again I feel much looser thanks to my massage from Megan. Thank you.

Positive experience: I did my ultrasound scan at bath medicals .The experience was very professional . Must visit and recommend

Fantastic experience: The team at the medical were very friendly and welcoming. My appointments were always on time and the treatment and advice I received was excellent.

Fantastic experience: Second time round (different issue requiring physio) with Tom and The Medical. I was v happy to return - and wasn’t disappointed. Clear diagnosis & treatment plan either homework. Always welcoming & friendly in treatment sessions. Great chat, too!

Fantastic experience: Massage very good

Fantastic experience: Fantastic treatment by Tom the physio. Very calm, patient, intent on finding out what was wrong and finding exercises and an approach to tackling the issues.

Fantastic experience: Was as helpful as possible to get me an early first appointment and my treatment has been processional and affective to reduce back pain and discomfort. I would highly recommend The Medical for chiropractor treatment.

Fantastic experience: Finally got my running injury sorted! Back on the treadmill, thanks Rachael! Thorough assessment, targeted exercises and ongoing support was excellent

Fantastic experience: I have recently completed 5 weekly massages sessions from practitioner Anne Mooney at the Medical. An absolute exceptional experience, including professional, knowledgeable, skilled and friendly. Each session was completely tailored to meet my needs and preferences. Anne created an ambiance of relaxation, respect and peace. In all a much needed health and well-being boost! Thank you Anne!

Fantastic experience: Tom is an excellent physiotherapist. He listened carefully to my needs. Knowledgable clinician. Tom provided a useful course of exercises to alleviate pain and stiffness in my shoulders and arms. It was great to build confidence with my injury thanks to Tom's guidance. Nice clinic room, good layout. When I had a question outside clinic, Tom answered readily which was helpful. Also thanks to Lynette at reception. Easy to book appointments and I got reminders. Overall a good experience at The Medical.

Fantastic experience: Matt here is a great physio. Both super friendly and informative and helps you along the whole rehab process and responds to emails of you have any doubt or questions. Couldn’t recommend highly enough as Matt got me back into sports as quickly as possible with sufficient recovery and strength training.

Fantastic experience: Tom is fantastic. He is a really personable experienced practitioner and encourages his patients to put the work in for long- term resolution of problems. He got me through an ACL reconstruction with care, skill and kindness

Fantastic experience: Rachael really listened well to understand to my concerns about tendon pain in my arm and with neck Physio and exercises set by Rachael, my arm is much better and on the road to recovery! Highly recommend!

Fantastic experience: Brilliant! Over the past 2 months Matt has given me exercises to focus on to strengthen not just the source of my pain but also the underlying root cause. I am now pain free and enjoying being active and energetic again. I would 100% recommend him!

Fantastic experience: From the reception staff to Rachel my physiotherapist, they are all professional, knowledgeable and caring. This is a superb physio centre where the patient is always put first. I would highly recommend them to anyone in need of physio treatment. I especially like the fact that I receive an e-mail containing a link to the exercises that have been recommended to improve and ease my condition. I also receive emails for both my appointments as well as reminders. Plus I have the opportunity to choose appointments outside of my normal working hours. THANK YOU

Fantastic experience: Rachael Whitehouse is an excellent physiotherapists. She’s compassionate, caring & incredibly knowledgeable. She works with you, at your pace, to help meet your goals. I cannot recommend her enough, by far the best physiotherapist I’ve ever come across. 5⭐️

Fantastic experience: I've been having treatment with both Chris and Rachel I can't thank them both enough without there treatment I would not be where I am today very professional and both excellent at there hands on approach I was in a bad place 7 mths ago with a slipped disc if I had to wait for NHS I would be still be led in a bed but thanks to there help I'm back working walking exercising etc virtually pain free

Fantastic experience: Really good service, very thorough consultation and educational.

Fantastic experience: Rachel is very friendly and helpful

Fantastic experience: A huge thank you to Tom, Oliver and team for getting me race ready for my recent marathon. I've been attending The Medical for some time now in preparation for my races over the years and general treatment for a few niggles, slips and slides along the way. I am most grateful for the excellent care and attention at each appointment. Phits Insoles great success for me too. Could not have achieved this without you. Kathryn Kinsey

Fantastic experience: Tom Green helped to rehabilitate our 14 year old son back to full sporting fitness following extensive hip surgery. He came back stronger and motivated. The whole experience from booking, delivery through to follow up was excellent. Compared to other physio services, good value too. Couldn't fault. Thank you Tom and team.

Negative experience: I would not trust the rating of this service. The customer service is awful. Feels more like a money making company as opposed to a practice that cares about their patients. Would not reccommend at all.

Fantastic experience: I am a guitar player and had a very severe bout of RSI come on a few days ago in both arms. From my elbow down I constantly had pins and needles, my arms ached and I lost sensitivity. Not only was this very uncomfortable, I was also deeply concerned about the impact it would have on my guitar playing. I got in touch with Tom. An appointment was made swiftly and without fuss. His professionally affable manner put me ease and he was thorough in discussing the symptoms I was feeling and in his examination. Furthermore, he explained what he was doing as he went simply and effectively- even a layman such as I was able to understand what was happening. Following the examination and our discussion Tom gave me some exercises. They were easy to understand and do, he also explained their purpose. He offered to print them out for me, when I said that I’d prefer a visual reminder of what to do he was happy to talk me through as he filmed me practicing them I could feel improvement in both arms literally the day after my appointment. I’ve been doing the exercises ever since- more than a week now- and I continue to improve rapidly. Even better, the exercises need no equipment and can easily be fitted in around my hectic schedule. All in all, I cannot recommend Tom highly enough. He’s knowledgeable, empathetic, professionally friendly and he took a genuine interest in helping me. He worked in an unhurried manner and ensured I understood why I had experienced RSI, what it was, and how and why his prescribed exercises would help. He’s fantastic.

Fantastic experience: Tom was amazing at addressing the issues at hand and giving me the tools to tackle things by myself at home as well and provide excellent service at The Medical. We worked together on my back and leg problems for 5 months and I’ve seen huge improvements in my body. I would highly recommend The Medical!

Fantastic experience: Good services and great Covid-19 restricting

Fantastic experience: Excellent service throughout from Tom Green and the rest of the team. After months out of action, I'm back to running without pain. All Covid precautions taken. Would recommend to anyone!

Fantastic experience: Really good chiropractor I met today

Fantastic experience: Thanks to the chiropractor for sorting my neck and back. Got rid of discomfort in my head. Great advice for life to tackle symptoms before they take hold.

Fantastic experience: Really good service, thorough and professional. Good offers, especially refer a friend, 50% off for both of you!

Fantastic experience: I sought advice and treatment from the Medical in relation to an ankle injury I picked up. This was important to get fixed quickly as I am due to run in this years' Bath Half Marathon. I was referred to Rachael Storr who professionally diagnosed the problem and carried out a comprehensive set of treatments. I am pleased to say that I have made a full recovery and would highly recommend Rachael. She is very knowledgeable and has helped me continue training and build up strength to prevent a repeat injury.

Fantastic experience: A lovely bunch of people who really know they're stuff and have helped me massively with my back problems.

Fantastic experience: Brilliant service, Thomas Green did amazing work after my accident - I would highly recommend him and the medical for a professional service.

Negative experience: Not a very good service, I wos not happy, :(

Fantastic experience: Saw Tom with a muscle injury a few weeks before the Bath Half, he was very helpful and managed to sort the issue and give me some exercises to ensure I would make it on race day. Have recommended to all friends in Bath, good value for students too!

Fantastic experience: Massage was best i ever had