The Medical - Midsomer Norton
Serving the Midsomer Norton community with excellence since 1997, The Medical is a premier healthcare destination dedicated to restoring mobility and alleviating pain. Located conveniently near the top of the high street, opposite the scout hall, our facility is fully accessible with ramps and disabled access throughout, and offers complimentary parking both at the front and rear of the centre. We prioritize accessibility and comfort, operating extended weekday hours from 8am to 9pm and welcoming clients with children.
Our team of highly qualified practitioners includes Chartered Physiotherapists, Chiropractors, and experts in sports injury therapy, all registered with the CSP and HCPC. With experience treating elite athletes for teams like Bristol Rugby, Bristol City FC, and Team GB, we bring professional-grade care to every patient. We specialize in treating back pain, neck pain, sciatica, sports injuries, and joint problems, utilizing advanced diagnostic tools such as digital X-rays and 3D Movement Analysis to ensure precise treatment plans.
Beyond manual therapy, our centre is equipped with state-of-the-art facilities including an advanced rehabilitation gym, therapeutic ultrasound, and IDD Spinal Decompression technology. Whether you require osteopathic manipulation, shockwave therapy, or a relaxing sports massage, we provide comprehensive, holistic care. Visit us to experience award-winning, quality-assured treatment in a supportive and modern environment.
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 8h-18:30
- wednesday: 9h-18h
- thursday: 9h-18:30
- friday: 8h-18h
- saturday: (closed)
Photos of The Medical - Midsomer Norton
Our comment from PhysioFinder.net about The Medical - Midsomer Norton:
A Legacy of Expert Sports and Clinical Physiotherapy
The Medical in Midsomer Norton has established itself as a premier destination for physiotherapy and chiropractic care, drawing on the extensive experience of practitioners who have worked with top-tier athletic organizations. The team's background includes collaborations with prominent sports clubs such as Bristol Rugby, Bristol City Football Club, and international squads like Team GB Lacrosse and Team GB Ice Hockey. This high-level sporting experience translates into a deep understanding of biomechanics and injury prevention, providing patients with a robust foundation for recovery and performance enhancement. All physiotherapists at the center are registered members of the Chartered Society of Physiotherapy (CSP) and the Health and Care Professions Council (HCPC), ensuring that every treatment plan meets the highest professional and ethical standards.
Personalized Care and Patient-Centered Approach
Patients consistently highlight the warm, welcoming atmosphere and the exceptional personal attention they receive. The staff is described as friendly, respectful, and highly empathetic, making patients feel at ease from their first visit. Therapists take the time to listen to individual concerns, explain diagnoses clearly, and tailor treatment plans to fit the patient's lifestyle. Many reviews emphasize the thoroughness of the assessments, noting that practitioners like Rachel, Chris, Tom, and Agnes excel at identifying the root cause of pain rather than just treating symptoms. The clinic also prioritizes patient education, providing detailed exercise plans via email with diagrams and video links to ensure patients can continue their rehabilitation effectively at home.
Effective Treatment for Pain and Injury Recovery
Specializing in a wide range of conditions, The Medical offers expert care for back pain, sporting injuries, runners' knee, shoulder problems, and trapped nerves. The center combines manual therapy, acupuncture, sports massage, and therapeutic exercises to address complex issues. Many patients report significant improvements, with some regaining mobility and pain-free function after just a few sessions. For instance, individuals with chronic lower back pain or complex shoulder injuries have noted substantial progress, allowing them to return to daily activities and sports with renewed confidence. The integration of chiropractic adjustments with physiotherapy provides a holistic approach to managing both acute injuries and long-term musculoskeletal issues.
Convenience, Professionalism, and Positive Environment
Located conveniently in Midsomer Norton, the clinic saves patients the drive into Bath, and its location is complemented by the benefit of free parking right outside. The administrative team is praised for being helpful with appointments, which are always run on time, and for their friendly demeanor at the reception. Patients appreciate the transparency and honesty of the practitioners, who focus on genuine well-being rather than simply generating revenue. The facility is well-regarded for its professional environment, where high-quality care is delivered with a touch of warmth, making it a trusted choice for anyone seeking relief from pain or looking to maintain their physical health.
The Medical - Midsomer Norton: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 58 reviews
Fantastic experience: Very helpful
Fantastic experience: I have had a really bad back, in two different areas of my back, and groin pain too, after five sessions with Chris my lower back is better and we are now working on the upper part of my back and groin pain too. I went for my 5th session today, totally in pain and walked out without pain. Thank you Chris. I must not forgot Cash ( not such how to spell his name ) for his original assignment. My appointments are on going, but I have every faith that Chis will sort my pain out at long last. Thank you
Fantastic experience: Physio with Akash is superb. Would definitely recommend
Thank you for the positive rating, Joe! We're thrilled to know you had a great experience. If you have any feedback or suggestions in the future, feel free to share. We appreciate your support!
Fantastic experience: I go to the Medical in Midsomer Norton, and i have been having Chiropractic treatment for over 25 years The treatment is second to none, and all staff are friendly ,and professional.
Hello Diane,
Thank you for your kind words! It’s wonderful to hear that you’ve been benefiting from chiropractic treatment for over 25 years and that your experience at The Medical - Midsomer Norton has been so positive. We truly appreciate your recognition of our friendly and professional team.
Providing high-quality care for back and neck pain is at the heart of what we do, and we’re so pleased to have been part of your healthcare journey. Wishing you continued well-being!
Fantastic experience: Very good service has sorted my back problem out instantly and gave me good advice and support for the future , highly recommend.
Thank you for your positive feedback, Helen! We’re thrilled to hear that our service made a difference in your back problem and that you found our advice helpful. Your recommendation means a lot to us, and we’re here to support you in the future as well.
Fantastic experience: Lovely people who are doing their very best to make me feel more comfortable while striving to restore my mobility, after I suffered a quite complex knee injury. Marvelous
Fantastic experience: First time using The Medical. Sorted me out, Chris was very good. Would recommend and use again.
Fantastic experience: Great service at The Medical, really friendly staff.
Negative experience: Sorry but am in serious pain
Fantastic experience: I’ve had Physiotherapy and acupuncture with Tom Green. It has helped with my pain from a trapped nerve but we are still working towards a solution. Tom is very kind, patient and professional and very understanding of my complex problem.
Hello,
Thank you for sharing your experience! We’re so pleased to hear that your physiotherapy and acupuncture sessions with Tom Green have helped ease the pain from your trapped nerve. It’s great to know that his kindness, patience, and professionalism have made a positive impact as you work towards a long-term solution.
At The Medical - Midsomer Norton, we’re dedicated to providing expert care for back and neck pain, and we’re glad Tom has been able to support you through this process. Wishing you continued progress and relief!
Fantastic experience: Chis is very professional at what he does and has helped me no ends. The whole team are very polite and nothing is too much trouble and would highly recommend them
Fantastic experience: Lovely place. Friendly and professional staff. Well reccomended.
Fantastic experience: Very friendly and so easy to talk to and always happy to help
Fantastic experience: Very professional and friendly service. Would definitely recommend
Hello Michelle,
Thank you for your kind words! We’re delighted to hear that you found our service both professional and friendly. At The Medical - Midsomer Norton, we strive to provide the highest quality care, whether it’s physiotherapy, sports massage, or chiropractic treatment. Your recommendation means a lot to us!
Fantastic experience: Excellent physio and massage services
Hello Trish,
Thank you for your kind words! We’re so pleased to hear that you’ve had an excellent experience with our physiotherapy and massage services at The Medical - Midsomer Norton. Our team is dedicated to providing high-quality care, whether it’s for back and neck pain, sports injuries, or general well-being.
If you ever need further support, we’re always here to help. Wishing you continued health and relaxation!
Fantastic experience: Every time that I attend my appointment, I receive fine advice in order to aid my recovery The treatment is very thorough and I can see the improvement over the few weeks since starting the course. I would recommend this organisation to anyone who suffers pain.
Hi Adrian - thanks for the review! Its great to hear that the team have met your expectations, and that the treatment and advice has helped you improve.
Negative experience: I paid for a course of 6 and after 3 sessions the chiropractor actually injured my back. I then changed to another chiropractor at the clinic which he eased my back but 2 weeks later my back is no different than before.im in total pain still and £300 worst off .wouldn't recommend this practice
Fantastic experience: Staff are very friendly and respectful. Had a lovely massage, my back feels a lot better. Sam Carey was amazing and made me feel comfortable.
Positive experience: Husband use this place he said uts great not bad on price
Fantastic experience: Great team ,friendly & professional approach to treatment
Fantastic experience: My husband and I have both benefitted from the professional treatment by Tom Green. My husband in particular could hardly walk 15 yards in July 2021 due to stenosis. After physio and regular massage, he was able to walk 150 miles in 10 days last month.
Fantastic experience: Top level help given.
Fantastic experience: Highly recommend The Medical at MSN & Bath. Rachael has worked her magic on my back and neck following a RTA. Rachael is informative and listens, which is comforting when in pain. In addition to this the reception staff are very friendly and helpful. The exercise program giving is excellent and onsite parking is a huge benefit
Fantastic experience: Really friendly staff. Very helpful. Have booked 6 sessions to help with my back pain.
Fantastic experience: A good experience with Rachel during an MoT introduction session. Very informative and professionally conducted. I was more than a little impressed with the level technology used and Rachel's knowledge and professionalism. It seems I'm in need of new stabilisers, a main pump refurbishment, strengthening of the mainframe, but otherwise looking OK for a '46 model. Awaiting a report.
Fantastic experience: Very good service and short notice appointments
Positive experience: Good location, friendly staff and good treatment. Saves a drive into Bath.
Fantastic experience: All ways good and very professionally
Fantastic experience: Staff are friendly, chiropractor is amazing. Always run on time and free parking right outside clinic.
Fantastic experience: I had 12 sessions with Rachel Storr at the end of 2020 for long term upper hamstring and rotator cuff shoulder issues. The sessions really made a difference and I would be pleased to recommend Rachel. The clinic was also very careful to ensure strict controls for COVID protection.
Fantastic experience: Good place to go for your Back ..... sorted me out just fine
Fantastic experience: I have consulted Rachel Storr about a number of problems over several years. I am always impressed by her professionalism, her knowledge, her communication and her exceptional ability to logically and progressively investigate the source of a problem and to then apply various techniques to relieve and eradicate pain and discomfort. She then provides realistic rehabilitation exercise to avoid recurrence. I am massively disappointed that she is leaving, although I wish her only the very best, and I know that her new clients will enjoy the best physiotherapy.
Fantastic experience: Rachel Storr is outstanding. I am 72 and exercise vigorously both in organised classes and at home. At times, I overextend parts of my body and her ability to untangle me (break up scar and inflamed tissue) has been a revelation. Really sorry to see her go. Cornwall has gotten a great one. Thank you Rachel
Fantastic experience: Rachael Storr treated me for a very nasty trapped nerve in my neck earlier this year. I was unable to use my left arm and was in excruciating pain. I was unable to work, couldn’t sleep or drive and was struggling with the simplest personal care tasks. Rachael was nothing short of amazing and was quickly able to assess me and start appropriate treatment both hands on and exercises to do at home. I was able to significantly reduce my pain meds after two weeks and she had me pain free after 5 sessions. She is a lovely person and it was great being treated by her. I would not hesitate to recommend her to others!
Fantastic experience: I have seen Rachael Storr on and off for several years. I cannot begin to say how fantastic she is at getting to the root of the problem whether it’s my back or my legs or both. She recommended a great regime of rehab exercises which really help. The treatments have always been effective, and she always goes the extra mile. Rachael is very personable and treats her patients with respect and kindness. I can’t recommend her strongly enough!
Fantastic experience: I've seen Rachael at the clinic both here and in Bath for a few years for a lower back problem and she's been brilliant. One of the only people ever to have truly helped me with my lower back problems. She really takes the time to understand your situation and work with you to find a solution that fits you and your lifestyle. Can't recommend highly enough.
Fantastic experience: I have only used the chiropractor service but now use it regularly. Always punctual and on time and never a problem to sort out appointments.
Fantastic experience: I went here to seek advice on a specific sports injury to my thigh muscle. The whole process was very smooth and the physio Agnes understood the problem and gave great advice - which i am now following. The booking and communiction staff and system were great - your agreed exercise plan is emailed to you with diagrams and video links. And the staff in the centre were great also.
Fantastic experience: Referred here after a RTA, very welcoming environment and the physiotherapy treatment given by Agnes has been brilliant. I was in so much pain before and now I'm pain free.
Negative experience: I used this place 10 years ago & was convinced then, it was here I received multiple spinal injury. For many reasons, I was again referred to them & was assured that I would be fine this time. I had a treatment on Mon 10th June 2019 & have ended up in hospital with Neurological problems, blackouts & fits! ****A Warning**** If you think you have ANY Neuro issues, DON'T GO HERE, IT WILL MAKE YOU WORSE!!!!!!****
Fantastic experience: Friendly and helpful. Physio Rachael Storr is excellent. Highly recommended for sports injuries as well as normal physiotherapy recovery.
Fantastic experience: Very friendly and welcoming, I was immediately at ease. All my questions were answered and diagnosis and treatment carried out professionally. I would definitely recommend.
Fantastic experience: I called My practicioner A Miracle Worker, I went to her hardly able to walk and in great pain ! She was able to manipulate and work the lower back so that I could walk without any pain. Worth every penny ! As I'm now pain-free in that area Professional, Friendly Service Thoroughly recommend them without hesitation. Shout out to Rachel Storr who fixed my problem She is not the only practitioner who works from there I'm sure if you were in need The Medical @Midsomer norton should be your First port of call.
Fantastic experience: I have been treated by Sports Injury Therapist Rachel Storr, at The Medical Midsomer for approximately two years. Rachel helped me since I had an accident which damaged a tendon (Supertenatus) in the rotator cuff of my left shoulder. Rachel had diagnosed this before the result of my MRI scan. Over time with physio and with an operation my shoulder is now close to being back to normal, whilst treating me for this Rachel has treated damage to my lower back which I injured sometime ago. The lower back pain had made me feel very down at times, I now feel like a new person as the lower back pain is gone. I cannot thank Rachel enough for her help and would recommend Rachel to anyone who has similar problems, I find her easy to talk to and very understanding.
Fantastic experience: Been having relaxation massages once a month with Natasha and it's been great really relax's me. Highly recommended.
Fantastic experience: A very friendly, professional practice. I have been a client for a number of years for both Chiropractor and Sports Massage services. I can highly recommend Joanne and Natasha who have helped me with various sporting injuries and general maintenance.
Fantastic experience: I have always used the medical in norton. Very welcoming and friendly. The knowledge of the chiropractors is mind blowing, I love their honesty as well. It's not just about earning with them, they actually care about your wellbeing. I look forward to going to the medical, I feel amazing after a session with them. They really know their stuff. Hope this helps anyone considering using this service.
Fantastic experience: Joanne Jewett is the best chiropractor I've ever had. She puts me right 99% of the time on one visit. I've been going to her for years and would reluctantly use anyone else. The receptionists are always so welcoming and polite giving full empathy when you're in agony. I highly recommend The Medical especially Joanne.
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