Back In Action Chiropractic - Preston
Get Back to Wellness and Enjoy Life Again! At Back In Action Chiropractic, located in Penwortham, Preston, our mission is to help our patients be pain-free and reclaim their quality of life. We specialize in treating back pain, neck pain, headaches, and various muscle and joint discomforts.
We provide an in-depth analysis to uncover the root causes of recurring issues, ensuring effective and lasting treatment. Our friendly and welcoming environment, combined with a skilled staff, is dedicated to providing you with the highest quality of care.
In addition to chiropractic care, we also offer sports therapy, massage, and physiotherapy, catering to your specific needs. Whether you’re looking to enhance athletic performance or simply wish to alleviate discomfort, at Back In Action, we are committed to your health and well-being!
Opening hours
- sunday: (closed)
- monday: 10h-19h
- tuesday: 8h-13h
- wednesday: 8h-19h
- thursday: 10h-19h
- friday: 8h-19h
- saturday: 9h-14h
Photos of Back In Action Chiropractic - Preston
Back In Action Chiropractic - Preston: Reviews
Fantastic experience: From my first visit to Bhavik at Back in Action. I realised I was in the very best of hands. I dislocated L4 & L5 discs. Excruciatingly painful & very difficult just to move. Within 10mins Bhavik had identified the problem & put them back in place. The relief was instantaneous. After more manipulation I walked out upright & smiling. I’ve seen Bhavik a good few times now as he’s been working on my Anterior Femoral Nerve, damaged when the discs came out. I’m pretty much back to 100%now. I can’t thank or recommend Bhavik & the Back in Action team enough. Thank you guys for getting me back to good health.
Hi Andrew, thank you so much for leaving a review. We appreciate you expressing your situation, conditions and very glad your experience with Bhavik left you feeling a lot better! We’re glad to be of service. Thank you, the Team, at Back-In-Action.
Fantastic experience: I had an excellent experience with Dr. Bhavik Patel. I went to him with persistent lower back pain, and from my very first appointment he made me feel confident that I was in the right hands. His acupuncture treatment was highly effective, and he also prescribed the perfect exercises to support my recovery. He took the time to explain everything clearly, and his professional, friendly approach made the whole process very reassuring. Thanks to his expertise, my recovery was much quicker than I expected. The level of care and service I received was outstanding. I would highly recommend Dr. Bhavik Patel to anyone looking for a knowledgeable, professional, and effective chiropractor.
Hi HP, thank you very much for leaving a review. Glad your treatment with Bhavik went well! Best wishes, the Team, at Back In Action.
Fantastic experience: A sore back was expertly diagnosed and treated by Bhavik. I throughly recommend Back in Action.
Hi Bill, thank you very much for leaving a review. Glad your treatment here by Bhavik worked well. Thanks, The Team at Back-In-Action.
Fantastic experience: Previously had back issues and all sorted. Most recently I have been struggling with neck pain and after just one visit it seems like a miracle cure .
Hi Allan, thanks very much for leaving us a review. Much appreciated. Glad your treatment here worked well for you. Thanks, the Team at BAck-in-Action
Fantastic experience: We had an excellent experience with Bhavini. My wife was dealing with a very painful episode of acute back pain and needed immediate help. Bhavini was incredibly knowledgeable and professional. Within just a few sessions, she managed to completely resolve the issue. We are immensely grateful for her expertise and would not hesitate to recommend her to anyone.
Hi Andy, really glad your wife responded well to her care with Bhavini and we really appreciate your positive feedback. Many thanks, the Team at Back-in-Action
Fantastic experience: Very well run and caring therapists. They perform really good cranial therapy to relax my stress and headaches. As well as massage and stretch therapy. Bhavik and Bhavini give very good advice and home stretches as well as lifestyle and supplements management. They are both super caring and very good at what they do! Glad I found them! Highly recommended!
Hi SuperSam, thanks very much for the positve feedback about your care at Back-in-Aciton and recommnedations. All the best, the Team at Back-in-Action
Fantastic experience: Bhavini and Bhavik have been fantastic in helping me with my arthritis diagnosis and management. I also have suffered with neck shoulder and upper back pains. Which has been solved. They provided me with thorough testing, explanation and plan of management. They performed manual joint back manipulation, stretches, massage, dry needling and sports taping. Which all really helped. They also give lots diet and stress management advice to help manage my Arthritic condition better which has made a difference. They communicate very well and are genuine, caring and very skilled- definitely recommend them to anyone with pain.
Hi Kokila, thanks very much for your feedback. It is much appreciated. Glad you have had some improvements. Best wishes, the Team at Back-in-Action
Fantastic experience: I can’t recommend my chiropractor highly enough. They have helped me through two completely separate issues, and on both occasions the care and support have been exceptional. Not only is the treatment incredibly effective—bringing real relief and improving my mobility—but the personal support and attention I’ve received throughout has been outstanding. I’ve always felt listened to, understood, and genuinely cared for, with treatment tailored to exactly what I needed Bhavini is professional, welcoming, and reassuring from start to finish, and I’ve always left feeling better both physically and mentally. I’m so grateful for the expertise, kindness, and dedication shown, and wouldn’t hesitate to recommend her to anyone needing chiropractic care.
Hi Molly, really glad you've found your care with Bhavini so helpful. Thanks very much for your positve feedback and recommendation. All the best, the Team at Back-in-Action
Fantastic experience: I visit Luca regularly for my sports massage and it’s always a great experience. He puts you completely at ease, is easy to chat to, and you genuinely feel the benefits afterwards. Highly recommend!
Hi Adam, thanks very much for your positve feedback about your care with Luca and the positive recommendation. Many thanks, the Team at Back-in-Action
Fantastic experience: I've been suffering acute back pain for 3 months and on my initial assessment with bavick he diagnosed me with DDD on symptoms and his very good assessments which was then confirmed by x-ray weeks later. I could barely sit without sharp pain when I first saw him, the type of pain has changed which is good and he looks after me weekly until I'm fit to progress to strength training. He looks at everything you do in life to try and help make adjustments for my back. He looks at lots of different angles as he is holistic which is brilliant practice and rare to find these days. Very professional and tries to get the most out of my sessions. Really helpful and looking forward to keeping improving this year! Thankyou for your help and support so far.
Hi the dog cabin, thanks so much for your comments and appreciation of your care with Bhavik. We are very glad you like the quality of care we aim to provide. Hope you continue to benefit. All the best the Team at Back-in-Action
Fantastic experience: Finally found a great osteopath locally. Thanks Bhavik for the treatment and follow on exercises.
Hi Boz, glad you appreciated your care with Bhavik and sharing it to. Technically we're chiropractors but they are similar professions. Thanks, the Team at Back-in-Action
Fantastic experience: Had several massages with Luca and he is amazing, I always leave feeling much better than I did. Luca is very good at understanding the particular issues you have and working out how to treat them best. Can not recommend him highly enough!
Hi Allan, glad you had a great experience with your care with Luca and thanks very much for sharing it. All the best, the Team at Back-in-Action
Fantastic experience: Bhavik is incredible! Could hardly move when I first met him and now feel like a new person. Would 100% recommend
Thanks Lucy for your recommendation and enthuisiasm. Glad you benefitted so much form Bhav's care. All the best, the team at Back-in-0Action
Fantastic experience: Great service, very professional and caring attitude.
Thanks very much Margaret. Glad you like what we do and feel able to recommend us. Much appreciated, the team at Back-in-Action
Fantastic experience: Excellent sports massage with Luca. Highly recommend. Will definitely return again.
Hi Paul, thanks for recommending Luca so highly. It makes a big difference and helps others looking for someone good to. All the best, the team at Back-in-Action
Fantastic experience: I’ve been seeing Bhavik for a few years now and his knowledge is incredible. He explains things in a way that’s easy to understand and always makes sure everything he’s talked through has been understood before you leave. I always leave feeling better (even when he’s put me through a workout during an appointment!) and I wouldn’t trust anybody else with my chiropractic care. Thanks Bhavik!
Hi Warren, thanks very much for recommending Bhavik so highly, expressing your trust and appreciating his care, kindness and professionalism. All the best, the team at Back-in-Action
Fantastic experience: I visited Back in Action after suffering from neck pain all my adult life (15 years), which was getting worse and restricting what I was choosing to do in my life. Bhavik has always been incredibly approachable, supportive and helpful and I feel lucky to have worked with him. My pain was diagnosed and I was given treatment and guidance for how to manage the pain to the point where I can go for days without feeling much discomfort at all, which I didn't believe was possible at the time. For context, I'm a teacher in my 30s, who exercises around 3x a week (swim, cycling and gym). When I do have times it begins to hurt, I now know strategies to reduce the discomfort and ease the pain much sooner. I initially begun appointments weekly (for a short period) which turned to 3 months and now (3 years on) I have probably visit twice a year. My posture's better, my confidence in all exercises has increased and I feel a much greater awareness of what I can do to help my body. It has honestly been a life-changer and I would recommend it to anyone suffering from discomfort.
Hi Sam, thanks very much for this great review and recommendation. Sounds like you have had quite a journey and very glad Bhavik was able to help you so much and support you to improve the quality of your life. All the best, the team at Back-in-Action
Fantastic experience: A brilliant treatment and a professional advice from Luca, very welcoming staff too.
Hi Sona, very glad you are happy and appreciative with your care from Luca. It's amazing what a good Sports Injury Therapist can do. Thanks very much for making the effort to write him a review. All the best, the team at Back-in-Action
Fantastic experience: Louis has been fabulous. I came in very drugged up and in a lot of pain. I am now drug free and back at the gym. Not met anyone before who takes such a comprehensive approach. I would highly recommend
Thanks very much for saying that Ursula! We are glad our care had such a profound impact for you and you really understand and appreciate the depth and breadth of what we do. Means a lot. All the best, the team at Back-in-Action
Fantastic experience: I have been going to the back in action clinic on a regular basis for about 20 years. Initially to deal with a neck issue which was resolved quickly. Louis is a very experienced chiropractor with a wide range of skills. He listens and responds appropriately. He does not clock watch and gives individuals what they need. Over the years he has helped me overcome a range of issues from lower back pain to plantar faciatis, bursitis and swallowing issues. Louis always checks out and adjusts my spine and neck on each visit with additional adjustments where needed. All of the staff at the clinic are very supportive and helpful. It is a welcoming place. I would highly recommend the practice to anyone who has back, neck or joint pain or issues. They will get you moving again.
Hi Christine, thanks very much for your generous review, appreciation of what we do and long term loyalty to the clinic. We hope we can continue to be of service and help keep your quality of life great so you remain back in action and enjoying life. All the best, the team at Back-in-Action
Fantastic experience: I have had Chiropractic treatment with Louis over a few years now and he has been instrumental in my recovery from various physical ailments. He is knowledgeable and highly experienced and is the reason I am willing to travel almost an hour for treatment.
Hi Laura, thanks very much for writing a review for us. It is much appreciated and glad you find it worth the time and effort! All the best, the Team at Back-in-Action
Fantastic experience: The practitioners at Back In Action have always been supportive and thorough in the treatments that I have had. They go the extra mile to accommodate any needs that their patients may have.
Hi Deidre, thank you very much for writing this review for us! Thanks for supporting Back-in-Action to. Win-win! All the best, the Team at BAck-in-Action
Fantastic experience: Started seeing Bhavik at Back in Action after I had been suffering some back pain for quite a while. After a few appointments I managed to return to a more active lifestyle and was relatively pain free. I believe that he has made a significant contribution towards my return to regular exercising and improved health. I would encourage anyone who is suffering with back problems or any other issues with their mobility to contact him for advice etc.
Hi Gerard, thanks very much for recommending Bhavik. Glad you had a great result, have got back into exercising again and are willing to share the benefits of your experience. All the best, the Back-in-Action Team
Fantastic experience: I cannot thank Louis enough for his care over the 20 years I have received treatment at Back In Action. Today I am mobile, walk tall and have no nerve pain. He, his friendly staff and colleagues work hard and are there for you too.
Hi Maggie, good news! It's been a pleasure to help you and it is a joy for us as well to assist people like yourself get comfortable and improve their quality of life. Thanks very much for the recommnedation! All the best, the Team at Back-in-Action
Fantastic experience: I’ve been using Back in Action Chiropractor and Massage services for a number of years. All their staff are friendly, polite and very professional. I can highly recommend them.
Thanks very much Dale, your review is much appreciated!
Fantastic experience: I first registered with this company when I slipped a disc in my back. All my GP wanted to do was pump me full of drugs. I saw Bhavik and he was brilliant! I could hardly walk and was in a lot of pain. He got me back to full health and mobile again. I still see him regularly to keep me flexible and active and for any aches and pains life throws at you. We were so impressed that my husband registered too. We would highly recommend.
Hi Gill, thank you so much for this wonderful review and highly recommending us! We are thrilled to hear how much Bhavik was able to help you regain your mobility and get you out of pain. Helping you stay active is exactly what we strive for. It’s the highest compliment that you referred your husband to the clinic as well! We look forward to seeing you and keeping you “in action”! Thank you, The Team at Back-In-Action :)
Fantastic experience: I have been a client of Back in Action for a number of years and have received both massage (sports therapy and general massage) and Chiropractic treatment over time. All staff I have encountered are thorough professionals and the level of care is excellent. I personally continue to use their services as this helps me maintain an active lifestyle. They go beyond just treating injuries by providing advice/guidance on how to prevent recurrence. From my own experience, i highly recommend them.
Cheers for the review Taras. Much appreciated. Hope you are doing okay.
Fantastic experience: Bhavikis excellent couldn’t recommend more
Thanks for taking the time to give us a mention and a great review. Much appreciated! From all the Team at Back-in-Action
Fantastic experience: You get a warm reception at Back in Action. Bhavik is fantastic, takes his time to get to know you, your needs and works with you to give the best treatment. Bhavik is very knowledgeable in functional medicine and shares it willingly. I leave my appointments feeling like a new person armed with knowledge on how to stay feeling that way .
Thanks very much Jen for your time and appreciation. Glad you find the help from Bhavik so beneficial. All th very best, the team at Back-in-Action.
Fantastic experience: I got an appointment quickly and Bhavik soon diagnosed what was causing my discomfort. After a series of visits my posture has improved a lot and I am now just on maintenance visits. I would highly recommend Bhavik and Back In Action.
Thanks very much Ann for your comments and recommendation. Glad you're feeling the benefits of the care you received from Bhavik. All the very best, the Back-in-Action Team
Fantastic experience: I started with severe pain in my right leg, I found this practice only down the road from me, I have never looked back. The relief from the treatment has been amazing, worth every penny, the people there are lovely too. I still go twice a year to top up and keep things in check and to be honest the view of the chiropractor isn't too bad either! Many thanks The back in action team.
Hi Kim, many thanks for sharing your experience at Back-in-Action. Glad that you really benefited and appreciate what we do. All the very best, the Back-in-Action team.
Fantastic experience: Bhavik has gone above and beyond to help me with my back issues taking a holistic approach. Saw multiple doctors and physios prior who couldn't solve my issues. Over 12 months, I have gone from barely being able to sit or stand still, with near constant fatigue - to feeling almost as good as I did years ago! Can't recommend Bhavik highly enough
Thanks very much for giving us a great review! Much appreciated that you took the time to expand on what you experienced.
Negative experience: I don’t usually leave reviews, however felt like I had to on this occasion. I visited for an ongoing neck issue. I had a 45 minute initial consultation with Louis. For a start, I was told by Louis that I had pronating ankles (without taking off my shoes or socks and stood on an uneven floor). For reference I have been to several running shops and had my feet analysed for trainers, never once been told I had abnormalities to my feet. Secondly, I was tested for muscle weakness in my legs and arms by pulling and pushing against his hand. Louis would very clearly over exaggerate being able to/not able to push or pull my limbs to say there was a weakness on one side. This was not the case, and to prove this I didn’t tense any muscles on the odd occasion, however he would still over exaggerate being able to push or pull. I believe this was an attempt to make me believe I had further problems than I actually do. I paid £89 for this appointment and was extremely disappointed in the attempt to fake issues which aren’t really there. Vulnerable people could be taken advantage of.
Sorry you felt like this about your visit Connor. It does feel very uncomfortable to hear how you felt about it. I've been doing my very best to do what I can to help improve the health of this community for 30 years. All I can say is we offer a Satisfaction Guarantee, which means we offer a full refund if you are not satisfied within your 1st 3 visits.
In response to your criticisms, ankle pronation can be checked from the sub-talar joint, at the front of the ankle, which doesn't always mean it's necessary to take the shoes off. I checked Connor standing still and the check is just a brief initial glance as part of a thorough multi-point assessment, to deteremine what might be causing problems with other parts of the body. Your feet are your foundations after all. I often find running shops miss this kind of thing. To be fair they probably don't have years of training to complete. The best bet for a second opinion is to see a decent podiatrist.
I understand the muscle testing can feel quite strange to some people and I do my best to be objective as I can. Of course the whole point of muscle inhibition is that it is normally impossible to consciously over-ride as your nervous system is protecting the area. It like trying to get the light bulb switched on when the fuses have blown. No matter how hard you press that switch it's not going to work. I've been doing this job for nearly 30 years. I think it is good to be sceptical as I myself have definitely seen people cheating at this game. I try my best to be fair. May be sometimes I'm over keen. My aim is to try and offer the highest service I can and most of my clients rate my skills very highly, though I very, very occasionally do meet people who are sceptical about my approach. It always upsets me a little bit, even though I should know better, because they have missed a golden opportunity for life long improvements, and I sort of feel responsible for not having communicated better. Luckily there's loads of other places around with different styles to suit those who don't understand what I'm doing.
Negative experience: ❌ 15.02.2025 Wezwał mnie na górę 9²¹ spóźniony, a skończył masować 10¹⁷ nie było nawet pełnej godziny. Zwróciłam mu uwagę, to rzekł że musi mieć czas na następnego pacjenta, ale tak naprawdę to ja byłam jego ostatnim, bo wyszedł chwilę po mnie. Dał me akta pani Liz z recepcji, u której złożyłam skargę iż mój masaż nie trwał pełnej 1h za którą zapłaciłam £40 po zniżce z voucher £10 off. Za tę cenę miałabym gdzie indziej kompletny 60min masaż bez konieczności przynoszenia własnych dwóch ręczników- o tym zostałam poinformowana SMSem 24h przed sesją, więc bez możliwości anulowania by nie został zabrany mi depozyt £25. Zero prywatności, duże okno a rolet brak, ludzie z domów z tyłu mogli mnie widzieć. Wyszłam bardziej obolała niż przyszłam- tak może być po masażu powiedział. Ledwo 3 min prawą stopę mi pomasował, a na tym najbardziej mi zależało i od tego powinien zacząć. Nie czułam się tam dobrze zaopiekowania, marzłam, musiałam się upomnieć o przykrycie stóp, gdy zajął się górną częścią ciała, a wcześniej nawet pleców mi nie przykrył, gdy masował nogi. To powinno być zrobione od razu bez mówienia, wiadomo że jak ktoś leży bez ruchu to szybciej marznie. Byłam już na wielu masażach, także w różnych krajach i jak na razie ten wypada najgorzej. Nie polecam. PS w trakcie masowania nóg co chwilę przerywał, miałam wrażenie jakby siedział telefonie.
Apologies you were not satisfied with your massage visit. I've put it in to a translator to try and understand it so I assume it is a fair reflection. You were concerned by the lack of privacy as there were no blinds. The window is one way so nobody can see in. We are sorry this should have been explained to you more clearly. Massages are scheduled for an hour, which means the time of the massage will be less than an hour. By your own admission it was 56 minutes. We do have a policy since COVID for patients to bring in their own towels. I will have a word with the massage therapist regarding covering people more consistently with their towels to keep them warm. From my perspective Ben is an excellent Sports Therapists and we have many many people say he is equal to the best massage therapists they ever been to.
Fantastic experience: Excellent place a miracle in minutes Bhavik is such a professional knew the problem straight away! Excellent service10/10
Hi Yasmin, thank you so much for the wonderful 10/10 review, we are so glad Bhavik was able to help you effectively. This is exactly what we strive for at the clinic. Thanks again for choosing us, the Team at Back-In-Action.
Fantastic experience: I have seen both Bhavik and Louis and they are brilliant. I recommend having Chriropractic treatments to help with aches and pains.
Hi Victoria, thank you so much for choosing us with your care and for leaving a wonderful review. We are glad that both Bhavik and Louis were able to help you! The Team, at Back-In-Action
Fantastic experience: I went i with neck, shoulder and back pain on LHS. Ben massaged me and its my first time. What a difference! Ben is a credit to his profession. 10/10. Thanks very much.
Hi David, thank you so much for leaving a wonderful review, we are so glad Ben could help you and your words are an amazing compliment! The Team at Back-In-Action
Fantastic experience: Helped me out on numerous occasions.
Hi Chris, thank you for leaving a review, we’re glad to have helped you out on the occasions you’ve needed us! Always happy to help, The Team, at Back-In-Action
Fantastic experience: Bhavek is one of the best if not the best chiropractor around. He diagnosed my chronic shoulder problem from the beginning and gave me a range of treatments to help. He does realignment, Dry Cupping, Dry Needling, Massages etc. whatever you need at the time. Thank you Bhavek!
Hi Raheel, thank you for leaving us a review! We are glad Bhavik could be of service to you and incorporated a variety of diversified methods to help you. Thank you, the Team at Back-In-Action :)
Fantastic experience: Fantastic service, I've been twice now after suffering with constant pain since October. The difference is unbelievable
Hi Ann-Marie, thank you for leaving us a fantastic review, we are so glad to have provided care that made a big difference to you. Thank you, the team at Back-In-action :)
Fantastic experience: BIA has fixed me up more times than I can remember! I highly recommend their services!
Thanks Bilal for highly recommending us and hope you continue to do well with you care at Back-in-Action. All the best
Fantastic experience: Very well ran and professional. Excellent knowledge and service from Bhavik and I couldn’t recommend his service highly enough.
Hi Declan, thanks very much for making the time and effort to write us a review. It is much appreciated! All the best
Fantastic experience: I've been coming to Back in Action for massages since they opened in Penwortham and Gita is fantastic. I can really feel the difference if I don't see her for more than 4-5 weeks. Last year, on Gita's recommendation I started seeing the Chiropractor, Bhavik; I have several disk bulges in my cervical and lumbar spine, osteophytes throughout the whole spine as well as osteoarthritis and I can honestly say that he has changed my life!! I am really scared of the neck adjustments, despite having had them a good 6-7 times now but he's always so kind and patient and the difference to my mobility and range of motion after I see him is huge. Lovely people and effective treatments, I can't recommend enough
Hi Karen, thanks for the recommendation and hope you continue to do well. All the best.
Fantastic experience: Regularly see Louis for complex, v chronic systemic issues with Lyme disease. Very helpful and effective. Reception v friendly and obliging, phoning with cancellation spaces
Fantastic experience: Very professional and all knowing which is very assuring, Louis is excellent with his treatments and diagnosis, it's definately a case of you get what you pay for and in this case its very worth while.. I would definitely recommend.
Thanks very much Jean for your support and kind words. We always do our best to live up to high expectations. Helping look after people’s health is a great responsibility and we believe everyone deserves excellent service. Hope you continue to do well and enjoy the benefits of the care you have received.
Fantastic experience: Amazing service and kind staff
Thanks David for your great review!
Fantastic experience: If your in pain and your getting nowhere with the doctors, this is the place to go!! At 31 I was diagnosed with early onset arthritis in my pelvis and could barely walk. The doctors wanted to ply me with painkillers, but I wanted more so I went to Back in Action and I'm so glad that I did! I'm still a regular 7 years down the line, but I can swim, walk, cycle, and work in a very manual job! It was the best decision I ever made for my health!
Thanks very much Mandy! Your comments much appreciated!
Fantastic experience: Gita is the best! Sorts out my aches and pains every time.
Thanks Dawn. Gita is truly awesome!
Fantastic experience: Can’t recommend enough. Great, helpful and welcoming. Excellent all round!
Thanks Kathryn for taking the time to write such a great for us. It means a lot.
Fantastic experience: Very good practitioners and reasonable priced sessions.
Thanks very much Myles for your review!
Negative experience: Very expensive. Better cheaper places available
We're always disappointed when we don't get a great review as we aim for excellence. We understand we can't please everyone so we offer a no quibble Satisfaction Guarantee to those who aren’t able to see the value of what we do. More details on our website www.back-in-action.com/about-us/satisfaction-guarantee.
Fantastic experience: Very Polite and professional chiropractors. Definitely recommended
Hi Muhammad, thanks for your kind words.
Fantastic experience: I was recommended Back In Action after speaking to a friend. I'm glad I booked in as it's an excellent place for treatment and booking an appointment was very easy. I had seen two other people previously before I came here regarding a few niggles after a fall. Here, I saw Louis and straight away I made progress :) Louis is very professional and his expertise in Kinesology is amazing. I highly recommend Back In Action for treatment and also for maintaining your wellbeing.
Hi Chetna, thanks very much for you kind review. It is much appreciated. Hope you continue to make progress and do well with your care here.
Fantastic experience: Having trapped a nerve in my shoulder during lockdown I rang Back In Action in the the hope of talking to someone , I was contacted by Bhavik and over the course of three weeks and several phone calls was given great advice and exercises to ease the pain . Brilliant results thanks Bhavik
Thank you Arnold for your review and feedback! Hope you continue to do great and we’re very glad we could help!
Fantastic experience: Excellent service
Thanks very much for your review. Hope you continue to do well and be enthusiast about our service. All the best.
Fantastic experience: Brilliant, I've seen Jozef several times now and will continue to go on a regular basis. I have sciatica and it comes and goes without any warning. I walked in to my appointment in absolute agony, one hr later I was able to stand up straight and go back to work. I have been several times since and will continue to go to keep my Back in Action
Thanks Lynn for your feedback. We are glad you responded well to your treatment with Jozef and wish you continued benefit from your care.
Negative experience: I arrived 5mins prior to my appointment time and after fifteen mins asked if there was a delay. I was told there was but how long that was ,nobody seemed to know ! .Subsequent conversation led to the fact that the client who went in 5mins after I arrived was seeing the same consultant and I deduced that is a delay of between 45 - 60 mins. I couldn't t wait this long due to other commitments and subsequently left with a £5 voucher and an apology.I have no complaints about the treatment but any regular customer will know that sometimes deposits are required by the practice and that you get several texts reminding you of your appointment time . A 5 - 10 min delay would be normal but 45 - 60 min could and did in my case impact on my schedule ,so I think it should be a two way street and a simple text could be sent if the delay was substantial with an apology and offer of an alternative appointment if required to save a wasted journey.
Most of the time we are able to run on time and we do are best to do so. On occasion we have clients who have a crisis and need more time. We try and manage this by having regular ‘fire breaks’ throughout the day to give us catch up time and our policy is to let people know where we are up to.. Unfortunately we didn’t do our best to communicate with this gentleman as we usually do and he left 5 minutes before I was able to see him. Our aim is always to give people the help they need and aim to be on time or at worst within 5-10 minutes. Very rarely this is not possible. We do our best to serve every one we can to a very high standard - that’s the best way we can help people flourish - which as a business is our aim.
Fantastic experience: Great treatment back to action! Jozef very good practician and really helped me get back to movement. Thank you.
Thanks Kelly for you comment.
Fantastic experience: Wonderful adjustment
Thanks Jo - hope you continue to feel great.
Fantastic experience: Fantastic from pain killers to pain free in five sessions Jozef was great,
Awesome! Glad you did so well.
Fantastic experience: Would recommend
Thanks for the recommendation!
Fantastic experience: Fixed my neck in one session. Jozef is obviously a skilled practitioner and a nice guy too.
Thanks Lee for your feedback. Jozef's got a great touch and brilliant manner.
Fantastic experience: Always very helpful.
Thanks very much for your review! Hope you are doing well.
Positive experience: Very good service - can usually see you at a moment’s notice! Decor could do with updating but well worth a visit if you suffer from back problems.
Thanks very much for your review. We’ve upgraded many of the hard wood floors recently so we hope it is looking better. We’ll always do our best to help get your back and neck pain sorted out and help you to keep it that way.
Fantastic experience: Sports massage
Thanks Craig for your review - apologies for the delay!
Fantastic experience: Very professional, will sort out your back problems quickly
Thanks Sean!
Fantastic experience: Always able to sort my various aches, strains or the like where other methods have failed. Recommended
Thanks Karen!
Fantastic experience: I am really impressed with this place. The members of staff are extremely knowledgeable, very thorough and friendly I felt immediate relief after the first session. I would happily recommend it to anyone.
Thanks so much Michelle! Hope you’re doing okay
Fantastic experience: I have had a very good experience at Back in Action..The staff are all very friendly. My back is responding to the treatment. I can't thank them enough..
Thanks Eileen!
Fantastic experience: really good
Thanks Lee!
Fantastic experience: Doing wonders for my back. Kamar is friendly and clearly explains what's going on
Thanks for the review!
Fantastic experience: Wonderful place, lovely staff and excellent service. Clean and comfortable, totally recommended
Thanks so much Zoie!
Positive experience: Excellent
Cheers Arif!
Fantastic experience: Very good health care by experienced specialists
Thanks very much Gordon!
Fantastic experience: I have been going to see Louis for years and have always had fantastic service. Recently I have been seeing Becky for massage and acupuncture and have received the same superior service.
Thanks Stephen for the brilliant review. It means a lot!
Negative experience: Expensive
Hi, sorry to hear you weren't fully satisfied your care. Our aim is to provide a 5 star+ value and service to all our clients. On our website we have over a 150 testimonials of people who have found our service very good or excellent. We provide a money back satisfaction guarantee for those who don't, which is very rarely invoked. Please see our website for details - www.back-in-action.com/about-us/satisfaction-guarantee.Yes we are a little more expensive than some places but we aim to provide a service 10x better than anywhere else locally.
Fantastic experience: Nice welcoming atmosphere and am always treated with the utmost professionalism by Francesco and Becky. Reception staff equally efficient, welcoming and always there to help.
Thanks for the review Barry!
Fantastic experience: Superb service from the start, thanks Edwina for the getting me an appointment, fast, and thanks to Becky for the sports massage absolutely first class and got me back out on the bike after only second visit
Thanks for the great review Stuart!
Positive experience: I think her name was Norma the receptionist was really nice over the phone but on going for my appointment I found the other receptionist rude and confrontational. This really put me off the place and wanting to go back the treatment was fine though no complaints there
Fantastic experience: I have had problems with my back/shouder/spine, on and off, since being involved in a RTA about 20 years ago. I had seen other chiropractors in the past but have been treated by Louis for approx 5 years now, having regular check-ups. The difference in his approach, and his thoroughness in explaining everything is huge, and I wouldn't hesitate in recommending him(or the practice) to anybody suffering similar ailments. Used to think that the sole purpose of a chiropractor was to manipulate the spine, but I have learned that various techniques can improve brain function and the nervous system. Overall, feel in better health and increased energy levels with the help of Louis. Very impressive and professional service.
Thanks very much Tim for this generous review! Google just told me I had not responded - so apologies for the late thank you!
Fantastic experience: “First class” The most positive things about my chiropractic experience at Back-in-Action were the, “Full explanations in layman’s language, feeling better and following a simple on going exercise plan.” Before I started care at Back-in-Action, “For days I could not go to bed, could not walk, sit or stand without pain, I felt very depressed. After 8 appointments the bulk of my specific problem has disappeared so much that last night I was able to compete in an outdoor bowling match.” What’s amazed me is, “My new knowledge of the nervous system.” I found chiropractic care started to work, “Around my 3rd visit.” I have found the chiropractic treatment, “Excellent. I attended weekly for 5 weeks or so then fortnightly.” My overall experience of the clinic was, “First class. I wouldn’t hesitate to contact should I ever need to.” - Doug, Penwortham (February 2015)
Thanks Doug for posting this review. Google’s just mentioned I hadn’t responded - so apologies for the delay and hope all is well for you.
Fantastic experience: I've been using this practice for at least 4 years now and see Dr Louis. I go for regular check ups following a major problem with my spine 14 years ago - after going down normal medical routes the only people to fix my problem was a chiropractor. Louis does a thorough check each time to locate the problem areas and then adjusts them. Gives great exercises for me to self help the muscles. When slipping a disc last year even my GP said go to a chiro - Louis fixed it in 2 visits. You can also book in for a worth while massage at this clinic too. Always warm, friendly and caring approach at the clinic.
Thanks for your response. We're always ready to help and dedicated to doing our best. After all we're all chiropractic patients to because we know it works. Finding a good chiropractor is just like finding a good plumber or electrician and once you develop the trust that someone will do the right thing for you when you're stuck - that's a great feeling o confidence.
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