Physiotherapy and Wellness

Fantastic experience: Having never had a massage before I wasn’t sure what to expect but I wasn’t disappointed, Julia was very thorough going through all the pre massage questions and the back/ neck massage itself was unbelievable. I went in quite stooped but was like a new man when she had finished with me, I managed to stand straight, something I haven’t done for 13 yrs, I will definitely be going back, just need to book the next appointment

Fantastic experience: Two appointments with Kim was all it took to get me back in shape to take on my running event. Very friendly and knowledgeable. Thank you.

Fantastic experience: Really helpful

Fantastic experience: I saw physiotherapist Emily Kerr who is always excellent at dealing with injuries and getting you back to your sport ASAP. Having a fully equipped gym at her disposal is a bonus for rehab programmes.

Fantastic experience: Emily is excellent; professional, friendly and patient (for those who don't always do their rehab regularly...).

Fantastic experience: Great Pilates classes, really feel like I have worked out

Fantastic experience: Saw Emily regarding a painful knee, she was understanding, took time to discuss and very caring. Continuing with advise and exercises when possible.

Fantastic experience: Emily is a brilliant physio, a real credit to the team! I've seen a handful of physio's over the years for my chronic lower back pain. I've never felt as heard, understood and supported as I do with Emily. During the last 9 months she's been supporting me, the depth of her knowledge, experience and drive to help has shown in every single session. I really can't recommend Emily enough.

Fantastic experience: Emily Kerr has been amazing at helping me regain full pain free movement in my neck and has helped me strengthen my left leg so that I no longer get foot pain. She was up to date with recent evidence- based practice and explained everything really well. I highly recommend Andy Lord and his whole team of physios. I have seen a few of his team over the years. They don’t try to drag out therapy. They are efficient, friendly and highly experienced. Thank you again!

Fantastic experience: My son has been professionally and kindly assessed and is on the mend. Thank you to Emily for her expert care!

Fantastic experience: I saw Emily at Winchester and Twyford. I had problems with my back and my neurologist suggested that I do some physiotherapy.BUPA recommended the practice and I chose to work with Emily. She did a course of pilates which I found very helpful, having never done it before. Emily was friendly and professional. She was very patient and understanding. I would thoroughly recommend her

Fantastic experience: I really appreciated this massage with Faye as part of the ongoing healing process for nerve damage in my shoulder. Faye was both welcoming and understanding and the massage has been really beneficial.

Fantastic experience: Super practise; booking is straightforward with or without insurance and Mel, who is our physiotherapist, is just brilliant and has sorted out whole family multiple times

Positive experience: I went to see Andy after having broken my wrist some months ago to see whether he could help me improve the strength in my wrist. He assured me that with exercises my strength will improve which has reassured me.

Fantastic experience: Excellent treatment from Daisy on my back problem. Back on the road to recovery. Thank you

Fantastic experience: Perfect recovery program and advice on my dodgy knee. Highly recommended.

Fantastic experience: Fantastic sports massage with Faye. She took the time to ask questions and understand my training and therefore what to focus on. Very professional and friendly. The massage was very beneficial and I will definitely rebook in the future. Thank you.

Fantastic experience: I saw Mel for support with posture and back pain related to long-term office work, and the experience was excellent. Her knowledge, expertise, and experience put me at ease straight away. She was approachable, non-judgemental, and took the time to really listen and clearly explain what was happening with my posture and pain. The tips and strategies she shared were practical and effective, and they genuinely helped me get back on track. I left feeling more confident in how to look after my body day to day. I would highly recommend Mel to anyone struggling with posture-related discomfort or back pain from desk-based work.

Fantastic experience: Andy is a great physio and gets any issues sorted. Always happy in recommending to family and friends. .

Fantastic experience: Kim is amazing. Really good at her job. Simple as that. Kim is an absolute brill person too. She helped me so much in one session that just a few days after I can feel my discomfort easing. I highly recommend Kim.

Positive experience: Good advice, however, disappointed that after nearly a week since my appointment, I have still not received the details of the exercises I need to do.

Positive experience: V professional 15 min consultation, the results of which eased my mind about a wrist problem from racket sports.

Fantastic experience: Super easy and quick to book, and location was easy to find as it was well signposted. My appointment with Julia was fantastic, she was very friendly and professional, and the sports massage really helped soreness and tension I've had in my shoulder. Would absolutely recommend, and I will continue to go back.

Fantastic experience: Great to listen and diagnose the issue. Really got to work with a combination of stretch and deep tissue massage. Really helped nip an issue in the bid before getting worse. Thoroughly recommended.

Fantastic experience: Kim is fantastic. I booked an appointment with her after seeing several other physiotherapists who hadn’t been able to resolve the problem I was experiencing. She identified the root cause immediately and provided targeted exercises that began to ease my pain almost straight away, followed by a rapid recovery. This was after four months of ongoing discomfort. I highly recommend her.

Fantastic experience: Great physio treatment and advice. Will go back if needed.

Fantastic experience: Mel does a fantastic work! I leave my appointment with answers and feeling better. I would recommend Mel to anyone who needs 'to feel better'.

Fantastic experience: Have been seeing Andy Lord at Physiotherapy and Wellness for a couple of years receiving treatment for back pain and more recently a rotator cuff injury. Andy is great, he has extensive knowledge and takes time to really explain what the problem is, provides immediate treatment and ongoing treatment plans with specific exercises which work. He always gives realistic time frames for recovery and advises which movements will exascerbate the problem. Through his support , treatment and encouragement I was able to run a recent 10K which is something I thought to be unachievable. Huge thanks to Andy. Can't recommend highly enough.

Fantastic experience: Kim was excellent. Professional and kind - and got me moving again without discomfort.

Fantastic experience: Andy is knowledgeable and professional and has been very helpful for my knee rehab following a BMAC operation (not a widely carried out procedure). Big thumbs up. Thank you!

Fantastic experience: Julie was amazing, after struggling for some time with discomfort following back surgery the one hour treatment has improved some of my symptoms and is allowing me to engage in more exercise and activity. Will be looking to book another treatment as soon as possible.

Fantastic experience: We had the very knowledgeable Emily, she went above and beyond to ensure my daughter had a taylormade rehabilitation programme which was not only suitable for post op recovery but was also included here hyperflexibilty in mind. Thank you so much for your help, Eva would thank you herself but she is off her skateboard 5 weeks after surgery.

Fantastic experience: I have been treated by Andy and Emily. With the aim of keeping running and some race goals they have kept me on the road. They set simple exercises and with solid honest advice, my goals have been achievable.

Fantastic experience: Excellent physio consultancy - used several times for sports injuries. Great team, very knowledgeable, made good recoveries each time.

Fantastic experience: This is an excellent class. It is skilfully led by Emily and she has created a friendly atmosphere. I love it.

Fantastic experience: A first session with Andy to help me regain strength after back surgery. Extremely thorough and professional, Andy explained the issues with clarity, and came up with an exercise plan clearly focused on my particular issues.

Fantastic experience: Emily has been fantastic with resolving my elbow pain. She quickly diagnosed the issue and through progressive rehab I am now pain free.

Fantastic experience: Andy Lord is a first rate physio. He had helped me a great deal over the years.

Fantastic experience: Andy is very professional, knowledgeable , thorough and understanding. Following ankle joint replacement, he helped me optimise ROM as well as advise re pain management via exercises and massage/manipulation

Fantastic experience: Kim was excellent. Very knowledgeable and helpful.

Fantastic experience: See the lovely Mel for ongoing problems with my neck and pain in left arm . She used accupunture to loosen my tight muscles and to relieve pain . Really pleased with my pain relief,highly recommend her.

Fantastic experience: My 1st time at physio & wellness. The level of care and professionalism is second to none. Every major and minor concern was carefully considered and discussed in layman terms. I will be returning again soon.

Fantastic experience: Mel has been great. She talks you through treatment and exercise plans and has been lovely to deal with

Fantastic experience: Kim was excellent at listening and understanding the issue that needed treating. Her treatment plan was practical and effective in ensuring that I moved forward with improved mobility and strength.

Fantastic experience: Excellent service provided by Andy very professional

Fantastic experience: Kim has been very supportive and provided a first class service throughout, including tailored exercises to increase flexibility and build strength. I would highly recommend.

Fantastic experience: I’ve seen Kim for different issues over many years and always been very happy with the service I get. She is no nonsense straight forward and keeps on top of the research, which means I feel I’m getting the best advice. Most importantly this time she told me what not to bother with, which is so helpful! In the age of the internet there’s many things Im told will fix the problem one of them is going to be correct but which is hard to tell!

Fantastic experience: Kim Waters is amazing. Took the time to understand the issue and then gave loads of great advice and exercises to repeat at home. I wouldn’t hesitate to recommend her.

Fantastic experience: My assessment with Andy was thorough and professional. I felt immense relief after the physiotherapy.

Fantastic experience: I have been seeing Andy Lord for back and shoulder problems for a couple of years now. His expert knowledge has enabled me to overcome injury and improve strength and mobility due to a degenerative issue. The exercises provided have made a tangible difference and have given me confidence. Andy is very personable making you feel at ease. He explains the physiology of the problem and provides a personalised recovery/ exercise plan. Big thanks to Andy and the team!

Fantastic experience: Absolutely brilliant physio & sports massage

Fantastic experience: We have been visiting the Physiotherapy and Wellness clinic for a good number of years. I would highly recommend this practice to anybody. My husband has recently had shoulder surgery to repair his rotator cuff, so physio for that has just started but Andy has previously helped him with disc problems, avoiding surgery. So a huge thumbs up from us. Don't look anywhere else, you absolutely will not get better!

Fantastic experience: Emily Kerr is the real deal. Emily really knows her stuff, is attentive, empathetic and thoughtful in her approach to physiotherapy. Cannot recommend her enough. A combo of running aches, and pain when lying on my side brought me there. Had had those for several years. Emily carefully and attentively listened to what I had to say and put together an effective plan of action for me to carry out. At first I wasn’t convinced it would work but she carefully explained her logic and encouraged me to carry on. After several months of seeing Emily and following her plan I can safely say it’s been weeks without pain when running and lying down. Bravo and thank you so much!!!

Fantastic experience: Always good to visit Andy Lord; he really tries to get to the root of the problem, with detailed questions, a careful examination and then some serious physio. I have a neck injury following a skiing holiday accident, though not actually skiing at the time. Thanks, Andy.

Fantastic experience: Couldn’t have asked for a more professional and attentive person. Made me feel comfortable and gave me clear instructions. I would 100% recommend

Fantastic experience: Very good. Reliable and professional. Generally good result.

Fantastic experience: Great experience with Physiotherapy & Wellness Winchester! I went to see them with a running related IT band injury and Emily helped me to get back up and running again! Emily’s own passion for running and extensive knowledge was very reassuring - I felt she knew exactly what I was experiencing. Thank you

Fantastic experience: I had a complete rupture of my ACL and my MCL in a skiing accident early in the new year. I first met Kim 8 weeks after my injury. I was only just out of a knee brace and my injured leg was still extremely stiff and bent. Kim gave me massive reassurance and hope that things would get better, from my very first appointment. She got me straight into the gym and helped develop my confidence in using the equipment safely, in order to begin the long process of rehabilitation. 4 months of intensive support later, with some set-backs along the way, I now feel almost back to normal and able to do 95% of my usual activities. I am so grateful to Kim and will continue to check in every few weeks for a review as my rehabilitation continues.

Fantastic experience: I saw Mel for the first time yesterday and she was incredible. So professional and extremely knowledgeable. Identified the cause for my pain and resolved it in just one visit. Something other professionals have been unable to do for over a year. Highly recommended.

Fantastic experience: Having had successful treatment for injuries in the past, I go straight to Andy as soon as I have a persistent problem as I know he will get me back in the game as quickly as possible. Very happy with everything!

Fantastic experience: Excellent service as ever. Andy is so knowledgeable, Patient, Caring and supportive.

Fantastic experience: Mel was the absolutely brilliant. The best I have experienced in over 25 years . Very professional , knowledgeable and sincere . Would highly recommend her .

Fantastic experience: Brilliant very helpful visit mainly to check on the exercises to help my osteoporotic bones. Friendly and considerate experience.

Fantastic experience: Great physios and excellent facilities. Really helped me get back to fitness

Fantastic experience: Kind and caring service, with physio expertise shared in a clear, concise and constructive manner. Emily will put you at ease and she is flexible in her approach based on the needs and explanation a client shares.

Fantastic experience: My most sincere thanks to Kim at Physiotherapy & Wellness, Winchester! She helped me to navigate a rather nasty hamstring injury last year, leaving me thinking I wouldn’t be able to run again. But Kim really listened, explained just what was going on, and gave me spot on advice and exercises. I’m now back running. What makes Kim so brilliant is her natural energy, good humour, and the ability to instil self-belief when you think you’ll be stuck on the injury couch forever. My most recent visit was for knee pain, and 2 days after following her advice, it’s feeling loads better. HIGHLY, HIGHLY RECOMMENDED!!!

Fantastic experience: I am delighted with the level of care I received from Mel at Physiotherapy and Wellness. I went to see her with symptoms of an overloaded hamstring and she provided me with targeted exercises, deep tissue massage and expert advice. I learned how poor foot mobility was affecting my ankle, hamstring, and overall leg function and I’m now back to my regular running routine feeling empowered and pain free. I can't recommend Mel and this clinic highly enough!

Fantastic experience: I sought help after suddenly experiencing aches and pains in both hips. I thought I might be wearing out after decades of regular running! Fortunately, after Emily’s diagnosis of GTPS, understanding the causes and a regime of incremental targeted exercises I am running again and gaining strength which will reduce the likelihood of injury. Thank you.

Fantastic experience: Only had 1 appointment so far but really impressed with the whole setup and Andy was super professional and friendly. Would definitely recommend

Fantastic experience: I tore my meniscus so came to Physiotherapy and Wellness, initially hoping that physio would be enough but ultimately needed surgery. Emily was an absolute star throughout the whole process, great knowledge, really helpful, and if it wasn't for her help I don't think I'd be back doing sport already! Definitely recommend!

Fantastic experience: I have been there several times and I’ve been seen by Andy who is an excellent professional. I trust them to give me the correct advice without getting me to have more sessions than necessary just to get more money- they are very honest.

Fantastic experience: I had an ACL reconstruction and was very impressed by Emily from the Physio team. The rehab approach, exercises, fine tuning and testing have been excellent. Easy to incorporate to a daily routine with a neat app that tracks performance and reminds. Very easy to follow. I fully expected my recovery to take at least 8-9 months, but following this program meant I am on track to ski again at 6 months. Thank you Emily

Fantastic experience: The treatment and service I received was nothing short of thorough, professional and personal. I felt super comfortable with my physio and she gave me great tips to help me post treatment on my hips and lower back when I exercise & run now.

Fantastic experience: My practitioner, Andy Lord, was extremely knowledgeable and quick to identify the problem. He gave a thorough examination and programme of exercises to strengthen and repair the damage to my tendon and most importantly was able to illustrate what exercises to avoid as well as what to practise during the recovery period. Thank you Physiotherapy & Wellness!

Fantastic experience: Very polite, professional and friendly service.

Fantastic experience: I came to Andy Lord a year ago with a very unhappy shoulder - extreme tendonopathy in three tendons and a frozen shoulder on top, not to mention nearly passing out with pain every time I hurt it. Using traditional and up-to-date therapies he has got my shoulder fully working again and pain free. I would highly recommend him to anyone needing a physiotherapist.

Fantastic experience: I have been receiving treatment for 2 months for knee and back pain, and the results have been fantastic. Emily has been exceptional. She is hugely knowledgeable and has taken the time to create an exercise plan including both conditioning and stretching to improve my strength, and alleviate the pain; and its worked wonders. Thank you! :)

Fantastic experience: Excellent professional service. Caring of patients needs and progress

Fantastic experience: Andy is doing wonders for my back and it's such a friendly experience.

Fantastic experience: Excellent treatment. Really appreciated the positivity from Andy during the sessions, which helped enormously. Highly recommend

Fantastic experience: Went to see Andy Lord about my knee and neck pain. After a thorough examination he was able to pinpoint the probable causes, reasons and exercises going forward. Andy is extremely friendly and I felt very relaxed. I was also super impressed with his manner, professionalism and depth of knowledge, and highly recommend his services ✅.

Fantastic experience: Excellent.

Fantastic experience: Andy did a great job of sorting out my tendon problem. Friendly and professional- you can’t ask for more than that.

Fantastic experience: I found all the staff very helpful and my experience was extremely positive.

Fantastic experience: Recently visited Andy at his Winchester Racquets and Fitness Centre location with a recurring knee problem. After initially wasting a lot of time and energy with other providers, Andy was able to quickly identify and work out an action plan for me that saved me not just alot money but potentially months of wasted recovery time - my only regret - Not visiting him in the first instance!

Fantastic experience: I have seen Andy Lord for a variety of issues over the last three years, and each time he has been able to really effectively assess and treat the problem, with a combination of exercises, massage and acupuncture. He was particularly key in my rehabilitation after a significant leg injury resulting in a tibial pin insertion. I had been struggling to make progress, but with his input I soon gained confidence, strength and movement, and subsequently made a full recovery which I feel would not have been achieved without his support.

Fantastic experience: Great expertise and excellent customer care. Andy has assisted me with several different physio issues over the years with very good results.

Fantastic experience: professionalism At the highest standard.

Fantastic experience: Reliable, trustworthy, credible... and, ultimately, successful treatment. T Katie Peters is thoroughly recommended.

Fantastic experience: Excellent all round; arrived with painful back; left feeling great; highly recommend!

Fantastic experience: I came to see Andrew for an issue to a shoulder this winter. It had gone really bad, I had a quite a limited movement, and caused me issues in sleeping at night. Already from the first session he was able to help me release a good amount of movent and suggest exercises to help release it more and build back strength. Today I came for a follow up, after few months and feel great, better than been in years! Will certainly come back here to sort promptly any similar issues! Highly recommended!

Fantastic experience: 2022 update. Andy has worked his magic again! I went to Andy with almost daily tension headaches which were having an impact on daily life. It has been a team effort with me doing the exercises given (I love the fact that not only are the exercises explained clearly but also on line for when I forget what I’ve been told) and regular physio over a period of time. And this week I haven’t had a single headache for the first time in months, it has made such a difference to life. Can’t recommend Andy enough. Also love the easy online booking system where you can see all the staff, both venues and select your chosen appointment. I first met Andy in 2019 when he treated a shoulder injury and this year I have received treatment for tennis elbow and a torn calf muscle. Andy treated all my injuries brilliantly, and made a real difference to my recovery in each case. Whilst each injury was very different the common part of my experiences was the consistent professional treatment with a variety of treatments, including massage, acupuncture, exercise and ultrasound. On each occasion in addition to professional efficient treatment Andy also takes time to explain the injury, treatment, expected outcomes and anticipated time frames for recovery. All exercises to aid recovery were explain clearly and the physio app available provided videos and details of the exercises, this really aided my ability to remember to do the exercises in the correct way. I feel I received a completely holistic experience with both physical treatment and clear explanations for a good understanding of my treatments. Would highly recommend.

Fantastic experience: My daughter dislocated her shoulder twice and had a very weak left shoulder as a result, Andy Lord was amazing and has managed to build up her muscle strength so well that her shoulder is now strong again. He is extremely professional and experience and I would recommend him to anyone!

Fantastic experience: I injured my knee playing hockey and Andy knew exactly what exercises (combined with a bit of sports massage) would help to get me back to playing team sports again. Very professional and knowledgeable, would highly recommend (and have already)!

Fantastic experience: Andy at Winchester Physiotherapy and Wellness is always incredibly welcoming, friendly and most importantly very knowledgeable. He gives clear advice, realistic exercises, and works with you to get the best outcome. I would highly recommend visiting if you're in need!

Fantastic experience: Kate is an excellent physiotherapist. She is knowledgeable and skilful. She communicates well and is friendly. I would recommend her to family and friends.

Fantastic experience: I have seen Andy Lord on numerous occassions over the years to help me through various aches and pains so when I had major neck surgery this year he was the first person I turned to , to aid my rehab. Thoroughly recommend him !

Fantastic experience: I was introduced to Andy Lord after I broke my shoulder. From the moment I was introduced to Andy he has been able to instantly diagnose what is needed to improve my recovery. I could not recommend his services too highly.

Fantastic experience: I had had a problem with leg pain while running for about a year, to the point where I could no longer run. Andy was amazing at diagnosing and treating my condition, and got me back to running again. Very highly recommended .

Fantastic experience: I had very painful "Policeman's Heel" My recovery began almost immediately after the first round of shockwave therapy and by the time I had completed the course I was almost pain free. Expensive and a little painful to begin with, but worth every penny. Well done Andy.