Forest Hall Chiropractic Clinic
Welcome to Forest Hall Chiropractic Clinic, Newcastle’s trusted partner for natural, whole-person health and wellness. For over two decades, we have dedicated ourselves to restoring mobility, relieving pain, and optimizing wellbeing for patients of all ages—from newborns to seniors. Located conveniently in Suite 3, SV Rutter Business Centre, our clinic is a beacon of compassionate care in the heart of Newcastle upon Tyne.
Our practice is distinguished by our commitment to treating the root cause of dysfunction rather than simply masking symptoms. We believe that chiropractic care is not a quick fix, but a vital lifestyle habit, much like diet and exercise. Led by Dr. Jon Toward, whose expertise has been trusted by professional football clubs including Newcastle United and Middlesbrough FC, our team utilizes advanced, gentle techniques such as Sacro Occipital Technique (SOT) and the Activator method. These approaches ensure precise adjustments that restore proper brain-body communication, allowing your body’s natural healing abilities to take over.
At Forest Hall, we go beyond standard adjustments. We offer a holistic suite of services including sports injury rehabilitation, nutrition counselling, pregnancy massage, and Indian head massage. Our friendly, non-clinical environment—accentuated by our welcoming atmosphere and relaxing music—is designed to put you at ease from the moment you arrive. Whether you are suffering from sciatica, back pain, headaches, or sports-related injuries, or you simply wish to maintain your spinal health, our expert chiropractors are here to help. Experience the difference of patient-centred care that builds lifelong relationships and delivers lasting results. Book your appointment or request a free screening today to start your journey towards a pain-free, active life.
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 9h-12h
Photos of Forest Hall Chiropractic Clinic
Our comment from PhysioFinder.net about Forest Hall Chiropractic Clinic:
Chiropractic expertise with a holistic approach
Forest Hall Chiropractic Clinic, established in 2007, has built a strong reputation in Newcastle upon Tyne for providing natural, patient-centered care to individuals of all ages. Led by Dr. Jon Toward and Dr. Stuart McCarthy, the practice is renowned for its expertise in sports chiropractic, musculoskeletal health, and spinal adjustments. The clinic is widely recognized for its ability to address complex issues such as sciatica, back pain, and joint stiffness, offering a non-invasive alternative to pharmaceutical interventions. Dr. Jon, a graduate of the Anglo-European College of Chiropractic, is particularly noted for his deep knowledge and skill in realigning the body to restore mobility and reduce pain.
Personalized care and clear communication
Patients consistently praise the thorough and transparent nature of the treatment process. Clinicians take the time to explain diagnoses and procedures in understandable terms, ensuring that patients feel informed and involved in their care journey. Whether treating a newborn, an elderly patient, or a sports enthusiast, the team fosters a trusting relationship based on honesty and mutual respect. Many reviews highlight the staff's patience, especially when working with children or anxious first-time patients, making the clinic a welcoming space for those who may be apprehensive about chiropractic adjustments.
Welcoming environment and professional staff
The clinic’s atmosphere is frequently described as cheerful, relaxing, and far removed from the clinical feel of traditional medical offices. From the moment patients arrive, they are greeted by friendly reception staff who help alleviate nervousness and create a comfortable environment. The interior, featuring a distinctive blue feature wall and calming music, sets a positive tone for the sessions. Long-term patients often mention the loyalty and warmth of the team, noting that they feel like part of a community rather than just a number. The staff’s dedication to making every visit pleasant and stress-free is a recurring theme in patient testimonials.
Effective treatment for diverse conditions
Beyond general wellness, the clinic is highly recommended for specific conditions, including neck pain, shoulder injuries, and post-accidental recovery. Patients have reported significant improvements in their quality of life, with some noting relief from chronic issues that had persisted for years. The combination of manual therapy and personalized advice empowers patients to maintain their health independently between visits. While the clinic is privately priced, many patients consider the investment worthwhile given the professional care and the positive impact on their daily physical well-being. Regular check-ups are encouraged to keep the body aligned and functioning at its best, preventing future injuries and maintaining long-term vitality.
Forest Hall Chiropractic Clinic: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 61 reviews
Fantastic experience: Came here when I was having back problems. Jon just about at once diagnosed me with a bulging disc which in turn was giving me sciatica down my leg. Jon is professional and knowledgeable and I’m very grateful for the correct diagnosis.
Negative experience: I really have had a terrible experience with this practice. Not only does my back hurt a lot worse after multiple sessions, but they tried to charge me £50 for missing a session, even though I had a genuine reason! To do this when people have things going on, at a time when the cost of living is where it is, is an absolute disgrace. They’ve forced me into a position where I’ve now got to find another chiropractor, start all over again, and try and explain what’s wrong with me even though I don’t even know because it was caused by the sessions at this practice! Not to mention the absolute salty attitude of the receptionist who is dealing with not only myself, but other people in pain and quite frankly should have a bit more compassion. Would kindly recommend you avoid this practice if you want to be dealt with competently.
Hi James, we’re sorry to hear that you feel this way, as this is not the experience we aim to provide.
We would like to clarify that we have a clear 24-hour cancellation policy in place to ensure fairness for all patients and to allow appointment times to be offered to others who need care. On a previous occasion, a same-day cancellation was not charged as a gesture of goodwill and understanding. However, following a further missed appointment without notice, the standard policy was applied.
We always aim to approach situations with compassion and flexibility where possible, while also maintaining consistency in how we apply our policies.
In relation to your treatment, care was provided over multiple sessions, and we always encourage patients to communicate openly so we can adjust care as needed. We also take feedback regarding communication seriously and will review this internally.
We genuinely wish you the best moving forward.
Negative experience: I really have had a horrible experience with this practice. Not only does my back feel actually worse than when I started treatment, but they tried to charge me £50 for not showing up, even though I had a genuine reason! Then the receptionist (with a very salty attitude!) tried saying that we could negotiate, proceeded to book me an appointment, to then ring me back and say that the charge will be imposed. Even though I was never made aware of this policy! Now I’m going to have to find another practice, start all over again, mid treatment! Would recommend you avoid this practice.
We take all feedback seriously; however, we are unable to verify this review against any patient records under the name provided.
Due to patient confidentiality, we cannot discuss individual cases publicly. That said, we operate a clear 24-hour cancellation policy, which is in place to ensure fairness to all patients and to allow appointment times to be offered to others who need care.
Where possible, we do exercise understanding and discretion, but we must also apply our policies consistently. We are confident that our team communicates professionally and strives to support patients throughout their care.
If this review relates to a genuine patient experience, we would encourage you to contact the clinic directly so we can address your concerns appropriately.
Fantastic experience: Jon explained every step of the way what he was doing and why in a way i could understand
Thank you for your lovely review. Aprrdciate your kind words. Best regards Jon and team.
Fantastic experience: I've been coming here to see Angel for over a year. She's is extremely knowledgeable and professional and always fixes me perfectly and keeps me aligned and in good shape. It's so important to find a good chiropractor and she is great. I can't recommend her and this clinic enough. It is a very welcoming place and you feel comfortable and at ease straight away. All the staff here are so wonderful, friendly and helpful.
Fantastic experience: Been going to this clinic for nearly three years now. After I hurt myself, I was in agony for about four months. After seeing Angel a few times she corrected my shoulders and neck. Since then she has helped with many injuries and helped quite a lot with info and advice to help me look after myself better.
Thank you for your kind review. We are delighted that you are feeling the benefits of Chiropractic and will pass on your positive feedback to Angel. Best regards.
Fantastic experience: I can't recommend forest hall chiropractic enough ,very welcoming and relaxed atmosphere, Eve has worked wonders on my back/legs/neck which is keeping my vertigo manageable, keeping my body in the best possible shape.karen is so easy to talk to which is great when your not feeling yourself.5 stars without a doubt.Thanks
Thank you Andrew. Appreciate your lovely review. We’re really pleased you seeing the benefit of Chiropractic care. We will pass on your kind words to Eve. Best regards
Fantastic experience: I’ve been coming to see Angel for over a year and I can honestly say she is absolutely brilliant. The entire team from the front desk to the medical staff are really nice and inviting. Not having been to a chiropractor before I was a little sceptical but I can honestly say it truly helps. I look to coming each month and I always leave feeling really mobile and ache free.
Thanks for the lovely review Paul. We will pass on your kind words to Angel. Best regards
Fantastic experience: Can't recommend forest hall chiropractic enough ,very friendly and relaxed atmosphere, angel has worked wonders on my ageing joints ,keeping my active 5 stars +.
Thanks Alan. We are delighted you are seeing the benefits of Chiropractic care. We will pass on your lovely comments to Angel. Best regards
Fantastic experience: Jon and the team are friendly professional and always happy to help!
Thank you Josh. Appreciate your kind review. We are always delighted to help. Best regards
Fantastic experience: They are great very accommodating always able to get an appointment always able to get me back on my feet brilliant
Appreciate your kind words Andrew. It’s always great to see you. Best wishes.
Fantastic experience: When you first walk into the practice you are met by either Karen or Lynne. They make sure you feel welcome and relaxed. They chat and listen so by the time you go to see Jon all nerves and fears have gone, they are both so nice and friendly. Jon is a miracle worker. I am never sure what he does but by the time he has finished you know you feel better. When I first came to the practice I was unable to stand for long. I volunteer in a charity shop and found I had to sit down within 15 mins and even then the pain in my back was quite intense. Within the first month I was not only standing the whole time with little or no pain but I was able to do things I had not done for long time, like move my furniture instead of having to wait for help. Thank you to all the team for your care and attention. I would recommend Forest Hall Chiropractor 100% and more.
Fantastic experience: I have been visiting for 12 months now and have noticed gradual and consistent results that have improved my physical health. A really friendly and welcoming environment.
Thank you Lee. Delighted to help you on your journey.
Fantastic experience: Exceptional service and customer care. Changed my life massively! I would highly recommend.
Appreciate your kind words Christopher. So pleased you are experiencing the benefit of Chiropractic care.
Fantastic experience: Jon has put himself out, especially over the last month, where I have suffered really bad with sciatica… the extra sessions have worked to keep me mobile and now not in pain
Thank you Diane. It’s a pleasure to be able to help.
Fantastic experience: I’ve been a patient here for many years - all staff are brilliant and so friendly and have helped me with problems from my bad neck , injured elbow, even my hiatus hernia. If you’re thinking about chiropractic -‘go for it - you won’t regret!
Thank you Helen. We are delighted to help you on your healing journey. Warmest regards
Fantastic experience: Great staff and can’t recommend enough
Thank you Darren. We are delighted to help and appreciate your kind words. Best refardsy
Fantastic experience: Angel is fantastic. she leaves no knot unturned. I can sit and offload and feel listened to and understood. Thank you
We really appreciate your kind words Helen. Always happy to help in any way we can. Best regards
Fantastic experience: An excellent Chiropractor clinic that was recommended to me by family members. I have only had a few sessions with Angel so far, but she has been amazing, taking the time to understand my issues and walking me through the full process. After these 2 sessions I have noticed some of my pain is already gone, so definitely looking forward to the next steps in the journey.
Really appreciate your kind words Craig. Really pleased to see you are seeing the benefits of your care. Best regards
Fantastic experience: Jon offered exceptional service and took the time to listen to me and make me feel heard.
Thanks for your kind words Alex. It was a pleasure to meet you and I’m looking forward to working with you.
Fantastic experience: After years of hearing my family praise the benefits of chiropractic care, I finally decided to try it for myself — and I only wish I’d gone to Jon sooner. His knowledge and skill are second to none, and his warm, empathetic manner instantly puts you at ease. Every adjustment leaves me amazed at how much it improves my vitality, energy, and overall wellbeing. I can now tell when my body needs another adjustment, and I’m always in awe of the difference Jon’s care makes. I trust him so much that my whole family now receives care from him — and we’ve all felt the incredible benefits.
Thank you so much for your kind words. I’m delighted to be able to help you and your family. Best regards, Jon
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ “I had a car accident when I was 22 and lost the full range of movement in my neck and lower back. I also suffer with arthritis, osteoarthritis and fibromyalgia. Now at 58, after treatment with Jon W. Toward, I feel like a new woman! My hips have been realigned, I’m walking straight again after years of leaning to the left, and the relief has been incredible. I’m walking taller, feeling younger, and for the first time in a very long time, I feel alive. I’m even sleeping better, which is an amazing achievement in itself. Jon is a truly lovely man who works magic with his skills, and I am so incredibly grateful and elated at the progress I’ve made in such a short time. I highly recommended.
Thank you for your kind words Sonia. I’m delighted that you are feeling the benefit of Chiropractic. It’s a pleasure to work with you. Best wishes.
Fantastic experience: This man is amazing. My sister had sciatica and was in agony and could not walk. Jon sorted her on five sessions. She is now pain free and walking normally.
Thank you, Julie, for taking the time to review us! We're delighted to hear that your sister is now pain-free and walking normally. It's always a pleasure to hear of the positive impacts our services have on our patients.
Fantastic experience: I have only had my 1st appointment and even though I was worried Angel put me at ease. She really took her time to understand my worries and circumstance all the while making each other laugh. Very professional and by my second appointment which is soon I will be confident in the process. I forgot to take the receptionists name who was on today and she was brilliant too. Came out surprised at the difference a couple of tweaks have made but I see this is more of a journey thing rather than a magic wand. I recon this is better then going to see a GP and just getting pain relief all the time though. It is pricey but what is the price of your health. On a night out we would easily spend £80 on drink so if you are in pain why not spend the money better. Fingers crossed I get to the point where I am not going to have to be a regular, but I have to trust the process now.
Thank you for your detailed review, Steven. We're glad to hear that Angel was able to put you at ease and make you comfortable, and that our team offered a great service. It indeed is more of a journey than a magic wand, as you said. We appreciate your understanding and trust in the process. Looking forward to serving you better in your upcoming appointments.
Fantastic experience: I was recommended to visit Jon and Angel. I must say they are excellent at what they do. The staff on reception are so friendly and make you feel at ease from the moment you walk in. Many thanks to you all.
Thank you for your wonderful feedback, Philip! We are thrilled to learn that Jon, Angel, and our front desk staff provided excellent service. We strive to make our patients feel comfortable and appreciated. It'll be our pleasure to assist you again in the future.
Fantastic experience: I cannot recommend Jon enough. He has been great to work with. He has helped me with his methods and made me feel very comfortable, as I am a very anxious person who had never been to a Chiropractor before. He is so knowledgeable and really cares about his craft and clients. I really enjoyed my sessions with Jon. Thank you. EDIT: I also wanted to praise the woman on reception who I see on a Wednesday. She is a very friendly and nice person. -Michael
Thanks Midge for your kind words. Delighted to be able to help you. I will also pass on your kind words to Karen
Fantastic experience: Jon's Chiropractic expertise has been invaluable in relieving various musculoskeletal problems over many years. Saved visiting Doctors to probably being given long term addictive medication. Forest Hall Clinic provides a welcoming to make you feel at ease prior to treatment.
Thank you Ray, it’s always great to see you. I always enjoy our conversations. Warmest regards
Fantastic experience: Brilliant chiropractic practice that Ive attended for many years. My various injuries snd issues have hugely benefited from seeing Jon and his team. They are very professional, friendly and caring. I have also had no hesitation in recommending them to many friends, colleagues and family over the years.
Thank you Marie for your kind words. It always a pleasure to see you.
Fantastic experience: Jon is absolutely brilliant. I'm a regular 4 weekly patient, and every month I give Jon something to do! He's very thorough, and I always walk out a new person. Would highly recommend. The whole team are just great
Thanks Anita for your lovely review. Always happy to help.
Fantastic experience: Jon at Forest Hall chiropractic clinic has been my chiropractor since 2009. I have recently been seeing Jon regularly and as always have received exceptional treatment which has taken away the pain I was suffering. Now attending for monthly checkups which I feel is imperative to keeping my body in check and pain free. Can’t recommend the clinic enough. From the cleanliness of the clinic, to the professional, friendly receptionists, then Jon working his magic. Don’t suffer, get in touch and leave the rest to the team.
Thanks Claire, I appreciate you putting your trust in us to help you keep well. Best wishes
Fantastic experience: I've been attending Forest Hall Chiropractor Clinic for sessions with Jon for over two years and have always been impressed with the care and attention that I receive. I have found Jon to be very knowledgeable, friendly and professional. I would highly recommend them.
Hi Carl, thank you for your kind words. It’s a pleasure to take care of you. Best regards Jon
Fantastic experience: I've tried a few chiropractors and Stuart is the best I've ever seen. He knows his stuff and I'd recommend him to anyone, lovely guy and great at his job
Thank you for your kind review Stephen. Best regards
Fantastic experience: I had a bad back for just over 20 years and had tried numerous physios etc. This was my first Chiropractor (Stu) and within 3 weeks the pain has gone. Absolutely amazing, my only regret is that I didn’t do this sooner. Definitely recommend!
Hi Julie, thank you for your kind words. We are delighted to be able to help. I will pass on your kind words to Stuart. Best regards.
Fantastic experience: Great Reception staff and Stuart is somekind of magician or wizard. He's so easy to trust and makes you feel comfortable from the minute you meet him. Absolute asset. He is a game changer and I'd recommend him to anyone.
Hi Laura thank you for your lovely review. I’ll make sure Stuart sees this. Best regards.
Fantastic experience: Stu is amazing at what he does. Been to see him since october with a bad back. First day back in gym today 9.1.23 feels great to be back. Now having top ups
Hi Kimberly thank you for your kind words. Delighted to be able to help. Best regards.
Negative experience: I went to this clinic with a stiff neck but no major issues just wanted a bit of a rebalance. Seen Jon and was adjusted. The adjustment was ok but I did not feel very comfortable around him. He recommended I continue to come in every week - twice but I didn't feel like this was needed. I felt like he was just to trying to get more money rather than because I actually needed to see him. Since then I've seen someone else in Blaydon who was recommended by my hairdresser and he wants to see me in a month and then again in 2 months with the aim of fixing the issue so that I don't have to come back. Much more in tune with my needs. Do not recommend Jon or this clinic.
Hi Sarah, thank you for your review. We pride ourselves on our high quality of service and are sorry we didn’t live up to those standards in your case. Your recommendation for care was based on my experience and from what we discussed in your consultation. In order to achieve your goals it is necessary to resolve the underlying issue first then start stabilising exercises and I’m afraid this does take time. I wish you all the best for the future. Best regards.
Fantastic experience: After just 2 visits to forest hall chiropractic clinic the results were fantastic thank you Stuart I will recommend you to all my golfing friends Graham
Appreciate your kind words Graham.
Fantastic experience: Helped enormously with a slipped disc. Stuart has magical hands!
Delighted to help Paul. Best regards
Negative experience: £45 pounds for a ten minute appointment with 2 or 3 adjustments isnt value for money in my opinion, seems like they are more interested in getting you in for repeat appointments rather than spending some time actually helping you with the problem you went in with. If they spent a little longer treating you then the likely hood is you wouldnt need so many costly visits. These act more like salesmen than chiropractors.
We are sorry to hear that we did not live up to your expectations. We pride ourselves on being honest in what we recommend in terms of Chiropractic care and how we deliver that. I hope you managed to find the help you needed. Best regards Jon Toward
Fantastic experience: First time ever I have visited a chiropractor and can't fault them. Very friendly and knowledgeable so made the experience excellent If you need a chiropractor this is the place to go
Thank you for your kind review Pamela. We are delighted to have been of service.
Fantastic experience: I have been coming to Jon for many years and always manages to sort my neck and hip pain out. He and his team are extremely friendly and professional! I have also taken my 13 year old granddaughter and 15 year old grandson and he is very patient and explains everything to them!!! So much do that my grandson keeps finding reasons to visit so he can question Jon about all things chiropractic and to chat to Karen ( receptionist) who he thinks is wonderful and a little crazy!! I have recommended Jon to many people and will continue to do so!!!
Appreciate your kind words Linda. It’s always a pleasure to see you. Best regards
Fantastic experience: I came here in agony, not knowing what to expect as I’ve never been to a chiropractor before. Stuart has helped me enormously and eased my pain greatly over a period of time. I can honestly say every time I leave the clinic, I feel at least an inch taller! I can happily recommend the clinic to anyone who needs help. Thank you Stuart and staff (Karen and young lady on reception, I can never remember names), you’re all such great people. Karen and staff always make me feel relaxed and welcome, every visit. If you’re suffering with neck or back pain, please call the clinic, you won’t regret it. They’ve got your back
That’s great Tracy, we are delighted to help. Appreciate your lovely review.
Positive experience: Fantastic service from John and his team would highly recommend a visit
Thanks Mark, really appreciate your kind words.
Fantastic experience: Dr Toward is a knowledgeable and friendly chiropractor. I highly recommend that you visit and see how you can improve your health and well being. I learn something new every time I go in and feel great afterwards. Regular chiropractic adjustments keep me functioning at 100% all the time. So happy that I found Forest Hall Chiropractic.
Thanks Jon, we are delighted to help you feel your best. Kindest regards
Fantastic experience: Jon identified my back problem within half an hour, fully explained issues, treatment required, highly recommended you dont need to go anywhere else, fantastic!
Thanks for the kind review Vince, delighted to help.
Fantastic experience: Excellent. Jon and staff very friendly make you feel at ease.
Thank you for your review. Best regards
Fantastic experience: Excellent
Delighted to help Melanie. Best regards
Fantastic experience: Can't recommend Jon enough
Fantastic experience: Jon and his staff are so friendly and Jon knows his stuff kept me pain free for 1 year now
Fantastic experience: The only chiropractor you should visit in the North East of England.
Fantastic experience: Amazing man! Back never been better
Fantastic experience: Any muscular or joint injuries can be sorted here. First rate for an overhaul to keep those problems away. Why wait until the problems arise, have a regular visit. A professional team from receptionist to Jon and Kirsty, really friendly, can't recommend them enough. Thanks for everything they do to keep me on the move. Gerry Attic.
Fantastic experience: jon is amazing!! I stand for long periods of time crouched over, since visiting this practice I feel so much better!
Fantastic experience: Outstanding service from walking in to the practice with a helpful reception and my consultation was excellent! I would recomend to all.
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