The Carter & George Practice Hitchin
Carter & George Hitchin is a premier physiotherapy center founded by England and Saracens rugby player Jamie George, alongside experienced physiotherapist Rhys Carter. They have created a space where elite-level care is accessible to everyone, whether you're recovering from an injury, looking to enhance your performance, or simply aiming to move pain-free.
Located conveniently in Bancroft, Hitchin, this center combines elite experience with a personalized approach. The team of highly qualified physiotherapists provides fast, accurate diagnoses, tailored treatment plans, and a recovery strategy designed just for you.
Services include general physiotherapy, rehabilitation, sports medicine, and holistic wellbeing. They also accept various health insurance plans and offer same-week appointment availability, making it a convenient choice for those seeking immediate care. With a 4.9 rating on Google, you can trust that you'll receive outstanding care that helps you get back to your best.
Opening hours
- sunday: (closed)
- monday: 12h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 12h-20h
- friday: 8h-16h
- saturday: (closed)
Photos of The Carter & George Practice Hitchin
The Carter & George Practice Hitchin: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 63 reviews
Fantastic experience: Nathan at Carter & George has helped me through an elbow and shoulder injury. I was in real pain. He took all the stress off injury away with some great advice and treatment. Much better now and would recommend this practice without hesitation.
Hi Clive, we're so glad you're feeling better. Thank you for leaving such a positive review.
Fantastic experience: Great guys, thanks!
Thanks so much for your brilliant review!
Fantastic experience: I had an initial appointment with Zoe at Carter and George to assess a long-standing rotator cuff injury which is preventing me from playing tennis properly. Zoe made a full assessment, explained the problem and produced a detailed treatment plan with strengthening exercises. She was totally professional, providing me with confidence, and was happy to respond to subsequent questions by email. As a result, I'm confident that I can return to full fitness.
Fantastic experience: Excellent first experience. Nathan was informative and explained everything well. Would definitely recommend
Fantastic experience: Zoe was very helpful, thank you.
Thanks so much for your brilliant review, Arron.
Fantastic experience: Nathan is incredibly knowledgeable and explained everything clearly. Only 2 sessions down, but so far so good.
Hi Jane, thank you so much for the review. Nathan is great, we're so pleased you're feeling the benefits.
Fantastic experience: Maddie, Zoe & Nathan are amazing. They are super personable and are so attentive, and you can tell they love their jobs I cannot recommend these legends any higher Each one of them is an expert in their craft, and thanks to them for the effort and enthusiasm, I come away with a positive outcome and feel confident about my running and strength Thanks so much
What a glowing review, Marcus! Thanks so much. We'll be sure to pass this onto our Hitchin team.
Fantastic experience: Always a completely professional consultation, all that you would wish for in turning to physiotherapy for help with overcoming an injury. Zoe listened to the details of the injury and immediately diagnosed the problem from which she has then developed a programme of exercises for me which have taken the healing forward step by step. She values what you explain and can clearly explain to you how the body has been affected to produce the symptoms. I really can't recommend Zoe's patient care any more highly for the degree of knowledge, professionalism amd care which she has. The administration of the practice has always been smooth and efficient.
Fantastic experience: Brilliant physio, made to feel relax, diagnoses and future treatment plan was perfect. Nathan the physio is a great guy and excellent at his job. I highly recommend this practice.
Brilliant review, thank you, James. We'll be sure to pass your feedback onto Nathan.
Fantastic experience: I saw Nathan for physio for my back. He was friendly, took the time to understand the issue and work through it in different ways. The back pain is gone and I’m feeling strong, with a course of exercises to keep it at bay. Thanks Nathan!
This is absolutely fantastic news, Sadhbh. We're glad you're feeling better!
Fantastic experience: I saw Nathan who was very friendly and detailed in treating my acute neck pain. After a sports massage and some physio my pain fully resolved and I would highly recommend.
Thanks for the kind review Lucy. We are lucky to have Nathan as part of our team of physios in Hitchin.
Fantastic experience: Nathan is a lovely, personable lad who was extremely knowledgable about my injury. He has prescribed a clear rehabilitation programme with clear objectives, goals and timelines. Would highly recommend based off my initial session
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our physiotherapy team here in Hitchin. Our goal is always to help every patient move better, feel stronger, and get back to doing what they love. We really appreciate you choosing Carter & George Physio Hitchin for your recovery!
Fantastic experience: Highly recommend! I worked with Sophie initially who was quick to identify the issue and offer reasonable and fun exercises to support early recovery. I appreciated her thorough and warm approach. I'm also glad she recommended I sign up for 121 training sessions with Maddie, who I love working with! Maddie really listens to my goals and concerns and tailored a plan that focused on what I could do, not what I couldn't. She's got me back doing exercises I didn't think I could do again, but safely and with confidence. Plus, the plan is realistic and enjoyable. A great team that's professional, welcoming and warm! I also really like that my exercise plan is sent to me, with videos included, so I have extra guidance and direct contact with the staff. Again, I would highly recommend.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our physiotherapy team here in Hitchin. Our goal is always to help every patient move better, feel stronger, and get back to doing what they love. We really appreciate you choosing Carter & George Physio Hitchin for your recovery!
Fantastic experience: Fantastic experience getting help from both the physios and strengthening and conditioning team. I’d highly recommend!
Thank you for your feedback and recommendation. We’re delighted to hear you had a positive experience with both our physio and strength & conditioning teams.
Fantastic experience: Had a session with Georgina who was excellent and took on board what i needed and provided me with some exercises . I would recommend to anyone. Thank you
Thank you - we’re really pleased to hear your session with Georgina was helpful and that the exercises met your needs. We’ll be sure to share this with her.
Fantastic experience: I found the service to be excellent, Georgina Allen was very friendly & knowledgeable and gave me confidence & good guidance to strengthen my legs & quickly resolve my problem. Also there was no problem changing appointments. I would recommend this practice.
Thank you, Robert. We’re so pleased to hear that Georgina was able to support you and that you found the service helpful. We really appreciate your recommendation.
Fantastic experience: Amazing experience. I went in very distressed and in extreme pain. Georgina was so kind and incredibly calming, she referred me to A&E and quite rightly because it turned out I needed medical intervention before physio. I will be returning for rehabilitation.
Thank you so much for sharing your experience – we’re so glad Georgina could support you in such a difficult moment. Wishing you a smooth recovery and we’ll be here for your rehab journey
Fantastic experience: Our 14-year old suffered a lower back injury on a trampoline and over the following 3 - 4 months we received the very best treatment, guidance and support from the Carter & George team. A special thank you to Georgina for her care, expertise and adorable enthusiasm. Very grateful x
We're so glad we could support the recovery journey and will be sure to pass your thanks on to Georgina. We're grateful for your trust in the Carter & George team.
Fantastic experience: Sophie at Carter & George was great - very thorough, knowledgeable. I feel like I'm in good hands.
Thanks for the positive feedback, great to hear!
Fantastic experience: Georgina has been fantastic by fixing shoulder injuries and helping me create strong and robust shoulders to avoid injury. I know I can always go back whenever I need to and she's always on hand for advice. The practice is always clean and tidy and the Aircon means it is always a great temperature. I love that they are open until 7pm so I can visit after work.
Thank you so much for your kind words! We're really glad to hear you've had such a positive experience with Georgina and that the practice setup works well for you!
Fantastic experience: My physio is Georgina, I started seeing her after Achilles tendon injury, she was so supportive and her approach to my treatment was exactly what I needed. She took into consideration my health issues and worked around that accordingly, she gave me manageable excercises to do at home, adding to them slowly, tweaking them when I wasn’t able to do certain movements, she was so understanding, and now, good few months later, I’m able to put my foot to the ground and walk, heal toe, pain free, she’s absolutely fantastic. Thank you so very much much Georgina, you’re a credit to the world of physio’s.
Thank you for your lovely message. We're so pleased to hear how well you're doing, and we'll be sure to pass this on to Georgina. Wishing you all the best as you continue your recovery.
Fantastic experience: Great experience at C&G practice in Hitchin. Georgina was amazing. Thank you
Great to hear! Thank you for taking the time to share this.
Fantastic experience: A very pleasant first consultation. My problems discussed and advises given. Looking forward to start physio next week.
Thank you for taking the time to share this. We're glad to hear it and wish you a smooth and speedy recovery.
Fantastic experience: Sophie was very knowledgeable and helpful today. Looking forward to more sessions.
Thank you for your great feedback! We’re glad Sophie was able to help you and look forward to supporting you in future sessions.
Fantastic experience: Booked in with Georgina after experiencing some lower shin pain during training for my first marathon. Georgina was excellent in putting my mind at ease and working with me on strength exercises, stretching and warm ups to help me run the marathon pain free (well as much as that is possible!).
Thank you for sharing your experience. We’re glad Georgina could assist with your shin pain and training. We hope the marathon went well and congratulations on reaching that milestone!
Fantastic experience: Professional and to the point
Thanks for taking the time to share this, we really appreciate it!
Fantastic experience: My first visit with Sophie was very pleasant. Having never broken a bone Sophie reassured me all was fine. Looking forward to my next appointment and already feeling the benefits - thank you
Thank you for your kind words! We're so glad to hear your first visit with Sophie was a positive experience. Wishing you continued progress and we're looking forward to seeing you at your next appointment!
Fantastic experience: I was referred to Carter & George via a friend of mine and their care has been nothing short of first class. Working in an office, I was suffering from back and hip pain. After seeing Sophie initially for some acupuncture, which helped over a period of sessions, I was referred on to Maddie for strength and conditioning. Maddie is incredibly knowledgeable, supportive and has been brilliant in pushing me to not only strengthen those problem areas, but has also helped me improve my overall physical condition. I would have no hesitation in recommending Carter & George to anyone - they are very good at what they do.
Thank you for your feedback. We're pleased to hear that Sophie and Maddie provided such excellent care and support throughout your treatment. It's great that you’re seeing improvements in both the specific areas of concern and your overall physical condition. We truly appreciate your recommendation and are glad to have been part of your recovery journey!
Fantastic experience: I've had physio with Sophie to sort a lower back issue and then strength conditioning with Maddie to help prevent it happening again. Both were excellent and C&G is highly recommended.
Thank you for your feedback. We're glad to hear that both Sophie and Maddie provided excellent care to address your lower back issue and help prevent future problems. We appreciate your recommendation and are happy to have been able to support you!
Fantastic experience: I have been training with Maddie for over a year and I am really pleased with my progress. I was looking to learn more about the best routines for training different muscle groups, routines I could do myself to supplement weekly PT sessions, and the best technique to prevent further damage to my historic injuries. Maddie is the right balance of supportive and encouraging to make the most of the sessions. I would highly recommend.
Thank you for your feedback. We're pleased to hear that your training with Maddie has been so beneficial and that you’ve made great progress. It’s fantastic that she’s been able to support you in learning effective routines and techniques to protect against injuries. We really appreciate your recommendation!
Fantastic experience: Great service both for physio and strength and conditioning. Knowledgeable staff, professional set up, always happy to find a solution that is right for you.
Thank you for your feedback. We're glad to hear that you’ve had a great experience with both the physio and strength and conditioning services. It's wonderful that our team was able to provide the right solutions for you. We appreciate your kind words!
Fantastic experience: I went to Carter & George in Hitchin initially for treatment on calf/knee pain, receiving both physio treatment and subsequent strength & conditioning training. The service was exemplary and I continued the S&C sessions to help increase my fitness for running and prepare for a half marathon. Maddie has been a fantastic coach in this regard, my strength in key areas to support running has significantly improved and the supporting programme for progressing to a half marathon was excellent to follow and train against. I cannot recommend the C&G Hitchin team enough!
Thank you for sharing this great feedback, we really do appreciate it and will be sure to share with Maddie and the Hitchin team!
Fantastic experience: Georgina was amazing - I don’t know where I would be without her help after my injury, and definitely not back to sports. I’ve since recommended carter and george to others I know who have gone through serious injuries - if I have another I know where I’ll be going
This is fantastic to hear, thank you for taking the time to share this. We will be sure to pass onto Georgina!
Fantastic experience: I’ve had two great experiences with Carter and George but more specifically with Maddie. Last year i suffered a bad ankle injury and after physio i had strength and conditioning sessions with Maddie to re-build strength in my ankle and allow me to return back to sport safely and have not had a reoccurrence since. And then more recently have had general strength and conditioning sessions with Maddie to just help improve my overall fitness and strength. All the sessions were really good and Maddie has provided me with a training plan so I carry on with my progression. Would definitely recommend.
Thanks for leaving this great feedback, we really appreciate it and will be sure to share it with Maddie and the team in Hitchin.
Fantastic experience: An off chance visit after pulling leg muscles, pleased with the treatment and diagnosis, felt very reassured after
Great to hear! Thanks for taking the time to share this feedback and we hope you make a quick recovery.
Fantastic experience: Knowledgeable professional physio
Thanks for sharing this great feedback! We really appreciate it.
Fantastic experience: I found Sophie to be very caring and understanding, she explained exactly what she was doing and made sure I was happy with what was happening.
Thank you for taking the time to share your feedback. We're glad to hear this and will be sure to pass it along to Sophie and the team!
Fantastic experience: Always had a fantastic service from the physios at Carter & George. Zoe, in particular, is excellent and always follows up each appointment with a detailed, realistic and achievable rehab plan for the week. I've made excellent progress with my injury in a relatively short time and have friends and family who have had a similar experience at C&G. Couldn't recommend more highly!
Thank you so much for your kind words! We're delighted to hear you've had such a positive experience with Zoe and the team in Hitchin. It’s great to know that our rehab plans are helping you make real progress! We really appreciate your recommendation and look forward to continuing to support you on your recovery journey.
Fantastic experience: Excellent assessment of my injury and planned programme for recovery
Great to hear James, thanks for taking the time to share this.
Fantastic experience: I have been over to this practice recently for lower back and sciatic issues. During that time, Zoe has been incredibly supportive and patient and has helped with managing me on the road to recovery and building a plan to get back to my normal day to day routine, I cannot thank her enough. I would HIGHLY recommend for anyone seeking professional treatment and/or training.
Thanks for sharing this, so great to hear and we will pass onto Zoe and the Hitchin team.
Fantastic experience: Welcoming and warm atmosphere with a friendly yet thorough team of professionals. From physiotherapy to S&C, the service is excellent and the staff are amazing!
Thank you for taking the time to share this with us Ella, we really appreciate it!
Fantastic experience: Very thorough and good planning. Explained why the exercises were necessary. Professional and approachable
Thanks for taking the time to share this! Great to hear.
Fantastic experience: I have strength and conditioning sessions with Maddie after a coccyx issue and her patience and knowledge is so worth the money. She always has a range of tests for me to do to ensure we are treating the right areas whilst imparting her knowledge in to make sure the movements fit into my lifestyle. Her kind and positive attitude makes the strength and conditioning work so empowering to do and really puts you through your paces for the best reasons. She will not just take your money and give you exercises, she will make sure you are getting the best out of your body and your money. Couldn't be happier to continue using her as her repertoire of knowledge.
Thank you for your kind words! We're thrilled to hear you've had a great experience with Maddie and appreciate your trust in us. We look forward to supporting you on your strength and conditioning journey!
Fantastic experience: I have had a recurring back issue that the C&G team have expertly assessed and treated. Gladly most of my sessions have been building back up strength and conditioning with Maddie. Maddie has a great engaging but challenging approach to give you confidence in your body and capability.
Thanks for taking the time to share this! Great to hear Maddie and the team have helped.
Fantastic experience: I saw Zoe Weir for a knee problem. I was quite in a bad way, with significant pain and only c.6 weeks to go before a ski holiday that was already booked. Zoe did a very thorough assessment of the problem and came up with a detailed plan mixing treatment and (well judged) exercises, and also fitted me with a very specific type of knee brace which made a difference. Zoe also provided me with a warm up / stretching routine pre / post skiing. Delighted to say I was able to ski everyday without issues and I cannot recommend Zoe highly enough who is both very professional and personable
Thanks so much for your kind words! We're so glad to hear that Zoe was able to help get you ski-ready and pain-free. Enjoy your time on the slopes! ⛷️❄️
Fantastic experience: I initially started with physio here early 2024 and then moved on to personal training with Maddie. I would 100% recommend the team here. Have helped me re gain strength around my knee injuries and helping me get fit again! Would highly recommend Maddie ! Still attending weekly sessions in 2025
Thanks for your fantastic feedback! We're so pleased to hear about your progress with physio and personal training. Keep up the great work with Maddie!
Fantastic experience: I've been having personal training and strength and conditioning with Maddie at Hitchin for over a year now. Maddie is kind and professional, always listens to me and tailors the sessions to my goals, and has helped me get stronger and fitter. I throughly recommend the practice, everyone is always welcoming and friendly.
Thank you so much for your kind words! We’re so happy to hear that Maddie has helped you become stronger and fitter while tailoring your sessions to meet your goals. Your recommendation means a lot to us!
Fantastic experience: Carter & George is the best Phisio you will find. The Hitchin practice is lucky to have Lead Phisio who I see. Her wealth of knowledge and expertise is fantastic. The practice has that family vibe and I have been using the Hitchin practice since its opening. Thank you Carter & George.
We’re so grateful for your feedback! It’s wonderful to hear that you’ve enjoyed the family vibe at our Hitchin practice and that our Lead Physio has been able to support you so well. Thank you for your loyalty and recommendation!
Fantastic experience: Sophie and the team in hitchin are amazing, really professional and offer a tailored service would highly recommend them
Great to hear, thanks for sharing this! We will pass onto Sophie and the rest of the Hitchin team.
Fantastic experience: Pleasant informative session. Nice attitude to clients: friendly with humour!
Thanks for sharing John, great to hear and we will pass onto the team.
Fantastic experience: Georgina was excellent with my 8 year old daughter and put her completely at ease. I was very impressed.
Thanks for sharing this Megan, we will pass onto Georgina.
Fantastic experience: Feel really lucky to have got an appointment quickly with Sophie. She patiently explained what the medical terms from my MRI meant and put in place a very clear rehabilitation plan with links to videos so I could do the exercises at home.
Thank you so much for the wonderful review, Tina! We’ll be sure to pass your kind words on to Sophie. Wishing you continued progress in your recovery—keep up the great work!
Fantastic experience: Fantastic service, highly recommend
Thanks for the great feedback!
Fantastic experience: Great strength and conditioning training and injury screening provided by the Hitchin team have facilitated my ACL recovery and return to support ! Knowledgeable, friendly and supportive ( and challenging when needed ! ) team
Thank you Samantha, great to hear this!
Fantastic experience: Excellent practise - always on time and efficient. Treated by Pin Khor, friendly, empathetic with superior knowledge of his subject.
Thank you for sharing Jeremy.
Fantastic experience: Great service and lovely clean and welcoming place. Really appreciated all the knowledge and help.
Thanks Chloe - glad you had a great experience
Fantastic experience: Lead physio was knowledgeable, helpful, friendly and most importantly cured my severe pain through stretching routines which changed over time. I was also given email updates and advice throughout. Thanks so much.
Thanks for the kind review, John
Fantastic experience: Amazing treatment from Rhys and his team @Carter and George as an ageing Hairdresser they have helped me make my way to retirement pain free. Getting rid of tennis elbow and tendonitus to get me through the next ten years, highly recommend these guys especially as they are now in Hitchin too ❤️
Thanks Kerry
Fantastic experience: I have been attending The Carter and George Physiotherapy Practice periodically since early 2019, initially to work on a meniscus tear, then an ongoing lower back issue. Treatment sorted out the former very quickly, so was able to enjoy a walking holiday in Spain; The clinicians are very professional and knowledgeable, and I would always put my trust in them to rectify or relieve any future problems. Thank you.
Thanks for your kind review, Lynn!
Fantastic experience: Ben Rochford is an excellent physio at the Radlett Branch
Thanks for the feedback Sheldon!
Fantastic experience: Top class physiotherapy. I have been coming back here for years with any injury problems I have had and the staff (Rhys & Jamie) have also accurately diagnosed the issue and given me a programme to overcome the injury which has always worked. I would definitely recommend.
Thanks Ben!
Fantastic experience: Professional and friendly team! Thank you.
Thanks Philip!
Fantastic experience: A really good physio/osteo. Uses portable ultrasound scans to see injuries (I like to know what the problem is, not just what the physio thinks it might be!). Also integrated use of things like Shockwave and lubricant joint injections (not offered by others).
Thanks David!
Fantastic experience: Great team. Very thorough knowledgeable and really wanted to get to the point of my pain great latest technology to support their care to the patients. A great diagnostics to put patients at ease
Thank you so much for your kind review!
Fantastic experience: Always caring and attentive with any injuries. I was also enrolled in the Evolve programme and has changed my life, thank you.
So good to hear David. Thank you.
Fantastic experience: Very professional company. After a serious foot injury they have me on the move again. Love the app for the at home exercises.
Thanks for your kind review Natalie!
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