Pure Physiotherapy Norwich - Adelaide Street
Located at the Adelaide Therapy Centre on Adelaide Street in the heart of Norwich, Pure Physiotherapy is a premier musculoskeletal healthcare provider dedicated to helping you move better and live pain-free. With a reputation built on over 850 five-star Google reviews, our clinic combines clinical excellence with a compassionate, patient-centred approach to restore your physical function and quality of life.
Our team of highly qualified physiotherapists, including senior practitioners and specialists, provides comprehensive assessments and tailored treatment plans for a wide spectrum of conditions. Whether you are suffering from lower back pain, sciatica, neck stiffness, or joint issues like shoulder, knee, and hip pain, we employ evidence-based techniques such as manual therapy, trigger point release, and joint mobilisations to alleviate discomfort and promote healing.
We specialize in sports physiotherapy, offering services like running gait analysis, sports screening, and deep tissue massage to athletes of all levels. Our expertise extends to post-operative rehabilitation, sports injury prevention, and specific programmes for runners and golfers. Additionally, our Norwich clinic now offers acupuncture as an effective adjunct therapy for pain management and tissue recovery.
We understand that every patient is unique. That is why we focus on active recovery, providing personalized exercise prescriptions and advice to empower you to manage your condition independently. We also support women’s health and provide occupational health services. Conveniently located near the city centre with easy access by public transport and free on-street parking, Pure Physiotherapy Norwich is your trusted partner for long-term health and wellness. Book your appointment today to start your journey towards recovery.
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: (closed)
Photos of Pure Physiotherapy Norwich - Adelaide Street
Pure Physiotherapy Norwich - Adelaide Street: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 65 reviews
Fantastic experience: Great staff friendly and helpful.
Hi Peter,
Thank you very much for your five star review! We're so pleased that our Adelaide street team were helpful and friendly, just what they strive to be! Wishing you all the best in the rest of your recovery and don't hesitate to get in touch if you need any further help or support!
Fantastic experience: Absolutely brilliant, been seeing a lady called Heidi, very friendly, helpful and great to have her helping with my physio, thank you
Hi Francine,
Thank you so much for your lovely review! We’re so pleased to hear you’ve had such a positive experience with Heidi and that you’ve found her friendly and helpful. We’ll be sure to pass your kind words on to her!
We wish you all the best in your future recovery, If you need any further help and support, don't hesitate to get in touch!
Kind regards,
The Pure Physio Team
Fantastic experience: Princess was absolutely brilliant. Gave me loads advice. After 6 sessions things improved big time. I would certainly recommend Princess. Thank you
Hi Martin, thank you so much for taking the time to leave a review about your experience with Princess. We are so glad that all six of your sessions with her was so positive and we are so glad that she was able to provide you with great advice that has helped you get back to yourself. Your recommendation means a a great deal, and we wish you all the very best going forward!
Fantastic experience: Fixed me years ago. Now unfortunately back with something different. Lovely team who know their stuff
Hi John, thank you so much for taking the time to leave us a review about both your experiences with the team at Adeliade street. We're sorry to hear you've sustained another injury but glad you felt comfortable enough to return to us. It's great to know that you feel the team are knowledgeable and kind. We wish you all the very best going forward :)
Fantastic experience: I honestly can’t thank Princess enough for all the help and support she has given me following my shoulder injury. From my very first appointment, she made me feel completely at ease and genuinely listened to how I was feeling and the difficulties I was experiencing. Princess is not only incredibly knowledgeable and professional, but also such a kind, caring and positive person. She has been so patient and encouraging throughout my recovery, celebrating the small improvements with me and always giving me the confidence to keep going. I’m so grateful to have had Princess as my physiotherapist and truly appreciate the care, time and support she has given me. I'm confident that with her support I will make a full recovery. She is an absolute credit to her profession and I would recommend her to anyone without hesitation.
Thank you for your review Amanda, we're very pleased to hear your experience at our clinic was positive and supportive towards your recovery.
Fantastic experience: Great experience!
Hi Marinica, thank you for taking the time to leave us a 5 star review. We are so glad you had a good experience.
Fantastic experience: Understanding and friendly
Thanks for the 5 star review, Stuart!
Fantastic experience: Good they are helpful to get me recovered.
Thanks for your review, Damian! We're really pleased to hear that you're back on the road to recovery. All the best!
Fantastic experience: Sam was chill ✌️Actually felt like he cared and prescribed me with exercises that suited my injury. These exercises helped me recover from an ongoing issue. Sam you the man.
Thank you for your feedback, Beau. It’s great to hear that Sam cared about your recovery and provided exercises that suited your injury. We’re thrilled the exercises helped you get back on track. Wishing you continued health and strength moving forward!
Fantastic experience: Caring, professional and brilliant at what they do.
Thanks for the 5 star review David!
Fantastic experience: Very professional and friendly help. Highly recommend
Thanks so much for your review and recommendation, Archie!
Fantastic experience: Began sessions with Nathan with very limited movement and grip in my left arm due to tennis elbow. He was very reassuring about my recovery but realistic about the time it would take to feel better. I found the acupuncture very helpful, it is a quick process and although it feels a bit strange it isn't at all painful. I am now able to be back at the gym using adaptations and I couldn't be happier with my treatment. Thanks Nathan!
Hi Ruth, thank you for your review! It's great to hear that through your treatment with Nathan, you are now back in the gym! We wish you continued success on your recovery journey :)
Fantastic experience: Good Evening I have just completed 8 sessions of physiotherapy with Nathan at Adelaide Street for my shoulder - he was brilliant he listened to my needs and provided the treatment I needed a much improved shoulder because of his experience and skills - thank you
Hi Andrew, this is fantastic to hear! Thank you for leaving a review, we really appreciate your feedback.
Fantastic experience: Nathan was great! Down to earth, took the time to listen and understand the issue and offered practical advice and exercises to start addressing the problem.
This is great to hear, Adrienne - thank you so much for the 5 star review.
Fantastic experience: Felt very comfortable throughout all the sessions I had with Brandon although I was slightly reluctant to begin with. Has helped a great deal with my recovery since my accident in June, couldn't recommend enough.
Hi Jake, thank you for your recommendation - it truly means a lot to us! We are so happy that you are making positive progress in your recovery since your accident. We would like to wish you all the best!
Fantastic experience: I hadn't had physio before and was apprehensive if it would help me. I was referred to Pure Physio Therapy and met with a lovely lady called Heidi. Discussed the issues I was having with my neck, she explained what has happened and demonstrated excises I should do at home that will help. I have also had 2 physio sessions on my neck. I can definitely feel the benefit, I now have better movement in my neck and am waking up with no pain.
Hi Heather, thank you for your review! we are so glad that your sessions with Heidi put any apprehensiveness to bed. Its great that you can feel improvements after just a few sessions. Wishing you continued health on your recovery journey!
Fantastic experience: My physiotherapy treatment has been great so far. Brandon is extremely knowledgeable, excellent with people and really driven to provide the best treatment for his patients
Hi Jake, we are so happy to hear that the service Brandon has provided has been so excellent. We hope you are well on your way to recovery and wish you all the best!
Fantastic experience: Very informative and helpful, I felt at ease and feel like I was listened to and helped in a professional way. Would definitely recommend to family and friends.
Hi Claire, thanks for the review! It's really important to us that our physios listen and make patients feel at ease, so it's great to hear that you had that experience. We wish you all the best :)
Fantastic experience: I was referred via Bupa for shoulder pain with pins and needles. From the initial consultation, Nathan was friendly, quickly understood what was causing my issue, and clearly explained the next steps. Within just a few sessions at Pure Adelaide Street Clinic in Norwich, combined with exercises at home, my shoulder is now back to normal. I’d highly recommend both Nathan and Pure Physio.
Hi Steve, thank you for your review. It's fantastic to hear that your shoulder is now completely back to normal after your treatment with Nathan! Wishing you all the best.
Fantastic experience: I saw Sarah for a long-standing ankle and calf issue that had been affecting my and overall movement. The assessment was thorough and reassuring and the treatment immediately made a noticeable difference. Clear explanations and a sensible rehab plan. Highly recommended.
Hi Simon, thank you for your feedback. We’re really pleased to hear that Sarah’s thorough assessment, clear explanations, and tailored rehab plan made an immediate and noticeable difference. We wish you all the best!
Fantastic experience: Tegan smart is the best physiotherapist Iv ever had . fantastic lady and very knowledgeable and professional 10/10
Hi, thank you so much for your review! It's great to hear that you was impressed by your treatment with Tegan. We wish you all the best on your recovery journey :)
Fantastic experience: I've been coming to Pure Physiotherapy for years now and they've helped me with many injuries and supported me to get back to running after an operation. I am grateful for their approach to runners, giving sound advice and treatment but understanding that active people need an active recovery wherever possible. Everyone I've seen has been fantastic and I can't recommend them highly enough.
Hi Helen, thank you for your review! It's fantastic to hear that you had such a fantastic experience at our Adelaide Street clinic. Thank you for your loyalty, we really appreciate it! It's great that our physios approach to runners has been effective in managing and aiding your recovery :) All the best!
Fantastic experience: Brilliant! Would definitely recommend!
Thanks for the 5 star review Aardra!
Fantastic experience: My sessions with Meadhbh Flynn were really respectful, friendly and supportive. I felt listened to and each time I saw improvements in my condition as well as being able to review if exercises were or were not working we would change them to fit what was best for me in my treatment.
Hi Martha, thank you for such lovely feedback for Meadhbh, it's wonderful to hear! We hope the rest of your recovery goes well :)
Fantastic experience: Brandon was very professional he given me exercises to do first week of his assessment and worked like a magic , vey good result for my pain
Thanks for the review Qamar. We are glad you are happy with the results of your physiotherapy assessment and treatment! We wish you well for the rest of your recovery.
Fantastic experience: Tegan was professional, knowledgeable, effective and friendly. She made the experience of having physio on my broken ankle an enjoyable one! Well done and Thank you - Patricia
Hi Patricia, wow that's amazing to hear! We are glad that physio has helped your broken ankle and we wish you all the best for the rest of your recovery :)
Fantastic experience: Miss Tegan was so understanding of the pain and anxiety I was in due to an RTC at work, she was so easy to get along with and very helpful and friendly, Tegan is very good and professional at her job, I would highly recommend Tegan as she is a credit to her profession
Hi David, thank you so much for your kind words, we're grateful you took the time to share your experience. We're pleased to hear how well Tegan supported you during such a difficult time. We will be sure to pass on your kind words to her. Wishing you continued recovery and all the best moving forward!
Fantastic experience: I can't thank Pure Physio enough - I was having joint pains for over 18 months, I had lots of doctor and hospital appointments and had every joint in my body scanned or x-rayed - I had also been prescribed several tablets. Someone suggested Physio and gave me Pure's number and Phin's name. From the minute I walked in to the final time I walked out the difference is amazing - so long as you follow the exercises and advice you are given your recovery will be so much quicker. Thank you once again, I will have no hesitation in recommending you.
Thanks for the 5 star review Janette. Sorry to hear you spent so long with joint pains but we are very happy to hear that physio has helped. Keep up the amazing work, we wish you all the best with the rest of your recovery!
Fantastic experience: Bin amazing Meadhbh Flynn has bin brilliant and helped with everything and every step of my recovery
Hi James, thank you for the 5 star review! We are glad you have found physio with Meadhbh helpful for your recovery! We wish you all the best!
Fantastic experience: Had 5 physiotherapy sessions with Nathan P. after a knee replacement . He was professional , friendly & very informative throughout my rehabilitation to strengthen the leg & get me back to my former condition. Nathan gave me exercises to carry on with at home & in the gym , increasing the level after each physio session , to help with muscle reformation . By listening & following Nathan's instructions I am almost back to my pre-operation mobility & flexibility. Thank you so much & keep up the good work .
Thank you for your review, Tony. We're very pleased to hear your post-op recovery is going well, and wish you continued success on your journey.
Fantastic experience: Used pure physiotherapy through my work for a sciatica flare up which I struggled to get a grip of, had 3 sessions with Sam and now it’s back to where it was before at a level I can manage myself, will be using if another flare up occurs
Hi Harvey, thank you for taking the time to share your experience. We're pleased to hear that Sam was able to help you manage your sciatica flare-up and get it back to a level where you feel in control. It's great that you're feeling better, and we're always here for you if another flare-up occurs.
Fantastic experience: Great service physio is really helping with my frozen shoulder
Hi Debbie, we are glad physio has helped your frozen shoulder! Thanks for taking the time to leave us a review :)
Fantastic experience: I’ve been going for a few months for my back and the help I have been given is great. The exercises I have been given work a treat and the hands on from Sarah help no end . Sarah also gave me a few exercises to do for my knee as it is quite bad after a motorcycle accident , I walk in in pain and walk out pain free. Very professional service and very knowledgeable physiotherapists. They make you feel comfortable and answer any questions you may have. I can not recommend them enough. First class service. Just like to say thank you for your help
Fantastic experience: First class professional service from Pure Physiotherapy. I had 10 sessions of half an hour every week after herniating a disc. I was given an app with exercises to do which started off difficult, however my physio Sam reassured me to trust in the process and keep plodding on. Every appointment was thorough and Sam genuinely seemed to care about my wellbeing and personal life. I found this comforting and it became like visiting a friend every week. Sam would massage and manipulate the vertebrates and loosen my muscles around the affected area with great results every week. He would explain everything from the skeleton and nervous system and how my body is reacting to certain movements and exercises. 100% reccomended!
Thank you for the feedback Ricky! We are so happy to hear that you felt comfortable at your physio sessions!
Fantastic experience: Been seeing Meadhbh Flynn since April after suffering from an injury since September 2022...I seriously was at my lowest and the pain was impacting on work and home life....today I walked away a different person. I have mobility back and I'm pain free...she was professional, patient and turned my life around..thank you
Andrea, we're so happy to hear your recovery is progressing so well. Keep up the great work!
Fantastic experience: UPDATE - My wife and I were so pleased with my improvement, she is now about to use Pure Physio for her own back problems! Excellent! My physiotherapist was a young man in his early 20's, Sam Hale. He certainly knows his stuff! Thank you. Highly recommended.
Thank you for the feedback
Fantastic experience: Absolutely brilliant physiotherapists, I would 100% recommend. Grace has helped me after a Car accident and she made sure my treatment was tailored to my needs. Thank you <3
Thank you for your feedback!
Fantastic experience: Recently I had the misfortune to develop severe pain in my right shoulder. I contacted the practise and was seen very quickly and was diagnosed with referred neck pain. I had some immediate treatment to my neck and trapezius muscle and was given a set of exercises and pressure points to action. Within four days the pain has reduced dramatically and I am well on the way to recovery and back to Triathlon training. I received a follow up call to check on progress, which was unexpected and welcomed. The service I received was first class and I would throughly recommend Pure Physiotherapy. Carl - Attleborough
We are glad you are back to triathlon training. Thank you for your feedback!
Fantastic experience: I don’t often leave reviews, but I felt the care I received was exceptional. My insurance covered me for three sessions but I saw a dramatic improvement after two, meaning my third session was focused on ensuring full recovery and long term maintenance. It was exactly what I needed. My physiotherapist, Grace, was professional throughout, but also very friendly and easy to talk to about my general health and how it impacted on my physio issue. A credit to the practice.
Thank you for taking the time to give us your feedback. Its very appreciated!
Positive experience: Staff were very friendly, but the treatment sessions weren't the best. By the time I'd re-explained my circumstances at the beginning of each session, there was usually roughly 15 minutes left for treatment.
Fantastic experience: After being referred thanks to a vehicle accident, I have found Grace especially, and all the staff that have helped me, extremely helpful and knowledgeable. I have decided that after such good treatment, that I will return and have some more sessions with Grace. I feel much better after each session and the shoulder pain, and lack of free movement I was suffering has almost been resolved. Thankyou Grace!!
We are glad you are feeling better! Thank you for your feedback!
Fantastic experience: Great team across the board that provide a Friendly and efficient service. Highly recommended and I would definitely go to Pure Physiotherapy Norwich for any injuries in the future.
Thank you so much!
Fantastic experience: Professional, polite and efficient. Michelle was really friendly and knowledgeable. She knew exactly where my issues were (just by looking at my posture) and quickly set about rectifying them! So pleased! Many thanks -Ryan
Really appreciate the feedback! Hope you have a great Christmas and a brilliant 2020
Fantastic experience: I'd just like to say what a great place Pure Physiotherapy is! A professional, excellent and friendly service that I highly recommend. I have known Caroline for many years and her treatment for my neck and back trouble is brilliant and has really helped me. Caroline is friendly, highly knowledgeable and always gives great advice. She has helped me recover from various injuries using different methods and really cares about her work. The reception and admin team always provide a nice welcome and are pleasant to deal with too. Many thanks to you all and for anyone looking for a physio I highly recommend a visit.
Thanks for such a lovely review
Fantastic experience: I have been attending Claire's beginners pilates class for over a year now. Being hyper-mobile, pilates has been transformational for my usual aches, pains and fatigue. Claire is a great teacher and with her physiotherapy background, she can easily cater/adapt exercises to your needs. The classes are kept small and friendly, which means Claire can give you her full attention each week. I would not hesitate to recommend her classes to anyone!
Thanks for the feedback, so glad your finding the classes useful
Fantastic experience: I can highly recommend the Pilates class with Claire. Over the last year I have improved my core strength through Claire's guidance and have managed to achieve things I never would have thought possible.
Great to hear thanks for the feedback
Fantastic experience: I was referred for physio on my shoulder and took the advice to try Claire’s beginners class. She has been brilliant, understanding my limitations and helping me adjust. I am now regularly attending her intermediate class on Tuesday evenings which have helped enormously to keep me upright and my shoulders much stronger, my consultant is very pleased with how stable my artificial hip is as I walk more evenly. Thank you Claire Gill Bridges
So pleased to hear how well you are doing. Claire is a fantastic teacher which makes all the difference - keep up the good work
Fantastic experience: I have been going to the Pilates class with Claire for the past 6 months. I have noticed a big change in my posture and strength and am no longer suffering from back pain. Thank you Claire!
What a fantastic result - pilates is great but the difference is a great teacher - we shall pass your lovely comments onto Claire
Fantastic experience: Helpful, knowledgable and friendly - Phin really knows his stuff. Would highly recommend Pure Physio.
Thanks for the review glad you have found your appointments helpful
Fantastic experience: Six months ago I first started seeing Pure Physio after suffering a concussion that turned into post-concussion syndrome. It was an incredibly difficult time in which i felt vulnerable and unsure of which treatment to seek. Pure physio directed me towards their lead practionier Finn who has supported me through the past six months with support, encouragement and positivity; using a range of treatments from acupuncture, physical manipualtion and vestibular exercises. Sessions always are on time and I couldn't reccommend him and the clinic highly enough. Having come through the worst of it, I am now seeing Finn for back pain, which again, he is methodically tackling with a range of treatments.
Thanks for taking the time to leave feedback during such a difficult recovery - we are glad your progressing well and on the road to recovery
Fantastic experience: Fantastic staff, friendly atmosphere and very clean. Would definitely revisit in the future if needed!
Thanks for taking the time
To leave us some feedback! Glad you had such a positive experience
Fantastic experience: Excellent physiotherapists, specially Sarah, one of the best I have ever been treated with. Good team morale throughout the place. Thank you
We enjoy our team spirit also, glad you’ve had such a positive experience
Fantastic experience: Caroline has been amazing getting me back on track and feeling better. Couldn't recommend her highly enough.. Always on time and a lovely welcoming person making you feel at ease. Thank you so very much.
Thank you for such lovely feedback
Fantastic experience: I was introduced to Claire for rehabilitation after an accident. She has always been entirely professional and courteous. Despite her size, she has the finger strength of a prop forward and manipulated my muscles with ease. I have enjoyed my sessions but with nearly full recovery, I no longer need to visit. Big thanks to Claire and the team @ Pure Physio
Thank you for this feedback, we are delighted to hear your recovering well
Fantastic experience: I’ve had a really great experience with Pure Physiotherapy and particularly with Claire. Thank you for all of your help!
Thank you for taking the time to review, we are glad you’ve had a great experience
Fantastic experience: feel most relaxed in a friendly environment . Nothing is ever too much and the treatment is superb. Highly recommend this practice.
Glad you’ve had such a positive experience, we wish you all the best with your recovery
Fantastic experience: I first went to see Claire 27th August for a very uncomfortable neck.after 30 minutes, felt easier and got a very good night's sleep! I saw her today and probably a few more appointments, she has a friendly helpful nature and magic hands!!
Glad to hear your progressing well with your recovery
Fantastic experience: Had lower back pain for several years - Pure Physio team have finally got it sorted. Aside from the actual physio, I was given relevant exercises to do and the difference has been amazing. Staff are very attentive and knowledgeable. Highly recommend.
Thanks for taking the time to review, glad you have recovered well.
Fantastic experience: Great physio. Visited with a hip problem and Jake took the time to talk me through the issue and movements that could help me during and post-treatment.
Thanks for the feedback, glad to hear you had a great experience
Fantastic experience: I’ve had appointments with Claire recently and couldn’t recommend her enough. She makes you feel completely at ease and within two to three sessions, the back pain I had been experiencing had completely gone.
Fantastic! Glad you are now pain free
Fantastic experience: I was extremely happy with my treatment at Pure Physiotherapy. They have extremely high standards of care. Jake Yeowell was very professional.
Thanks for the feedback, we will let Jake know you were very pleased with your experiences
Fantastic experience: Caroline is my physio for last year and half. The best I ve come across with the treatment that have received over years, that I' ve had other physio but this company is best. The staff are friendly and helpful. They very welcoming they make you feel at ease. I recommend the Pure Physiotherapy specially Caroline.
Many thanks for your review, we are glad you have had such a positive experience, good luck with your ongoing rehab
Fantastic experience: Pure physiotherapy was very good at communicating with me via text messaging immediately sending me my appointment and also a reminder on the day. Never having had physio before I was not sure what to expect but I didn't have to worry as I couldn't have asked for a better explanation and treatment for my condition. After just six half hour sessions and a bit of work at home I am now pain free and have full use of my arm again.
Thanks for your review, we are glad we made the process as easy as possible and you are feeling much better. All the best.
Fantastic experience: I only had 4-5 treatments from Matt then found out he was leaving... Having had bad experiences in the past elsewhere, unsure of acupuncture I trusted him, his professional skill & friendly holistic approach goes a long way to recovery.... you've lost a good guy, I wish him the very best, thank you Matt you have skill in your trade....
Fantastic experience: They know what they are doing. And great staff
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