The Medical - Newport
Welcome to The Medical - Newport, formerly known as Ridgeway Chiropractic Clinic, your gateway to a brighter, healthier tomorrow. Picture a place where the soothing energy of healing surrounds you, inviting you to unwind and discover newfound peace.
Our passionate chiropractors are the artists of wellness, carefully crafting personalized experiences that not only alleviate pain but also ignite your spirit. We have plenty of free parking at the clinic and a child-friendly environment where kids are welcome to accompany their parents to their appointments, with a selection of toys to keep them entertained.
With a range of services including physiotherapy, chiropractic, massage, and specialized techniques like acupuncture and 3D movement analysis, we aim to provide exceptional care for various issues from sports injuries to back and neck pain, all tailored to fit around your busy schedule.
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 8h-12h
The Medical - Newport: Reviews
Fantastic experience: Excellent physiotherapy and chiropractic service. I know that my family have been greatly assisted by a number of the healthcare professionals at this practice I had need of the service there recently and found out for myself how good the service was Having been injured at work and suffered a range of injuries including spine, hips and knees, it is difficult sometimes to find someone that has the compassion and skill to assist complex matters I know Happily Gethin was up to the job. Thank you so much for caring. It makes a big difference finding the right help when you need it At a very convenient location with parking on site, this practice is a well-established and trusted practice that offers a good range of services
Fantastic experience: Hello Fiach Millward. Just wanted to post a review to say Thank you for the excellent treatment you gave me. Not only was the treatment excellent, but the atmosphere, kindness and joy ministered to my spirit has helped me heal physically as well as emotionally. It was a blessing for me to have worked with you through my therapy. Highly recommended and any future treatments (God forbid) I will definitely be making a point in booking you:). Mrs Harshida Kotecha. Wales.
Thank you for the kind review. We are delighted to hear that Fiach’s treatment has helped you!
At the clinic we pride ourselves on finding the right diagnosis so we can provide the right treatment plan
Thank you
Fantastic experience: Saw delightful physio who was knowledgeable & explained clearly what was the problem with my knee. Practised exercises & arranged to meet again.
Thank you for your wonderful review, Carol! We're thrilled to hear that you had a positive experience with our physiotherapist and that your knee issue was clearly explained. It's great to know that you're finding the exercises helpful and that you're scheduling a follow-up. We look forward to seeing you again soon for your next appointment!
Fantastic experience: Went here for treatment and everything was excellent.
Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had an excellent experience during your treatment. Your satisfaction is our top priority, and we hope to see you again soon.
Fantastic experience: Gethin has been brilliant. I was in agony with hip pain (GTPS) and within a few weeks my hips were better than ever. I recently also switched from an NHS physio to Gethin for a MCL injury and in just 2 weeks feel like Im making better progress already. The app used by the medical makes it easy to remember what exercises to do and how to do them correctly. The admin side of The Medical is also very efficient. Appointments are easy to book and you receive text reminders. With the NHS I could never get through on the phone and the text reminders would sometimes fail. I highly recommend The Medical.
Thank you for your wonderful feedback, Martin! We're thrilled to hear about your positive experience with Gethin and the progress you're making on your hip and MCL injuries. It's great to know that you find our app helpful for your exercises and that our administrative processes are meeting your needs. Your recommendation means a lot to us, and we're here to support you on your journey to recovery.
Fantastic experience: Had a few niggling twinges in my back and wasn’t sure if I should bother anyone about them. Saw the amazing David Thomas who sorted me out straight away. Highly recommend
Thank you for your wonderful feedback on David's Chiropractic performance. Your recommendation means a lot to us, and we look forward to providing you with continued support in the future.
Fantastic experience: I am writing to express my gratitude for the excellent care and support during my physiothrapy sessions at The Medical Healthcare in Newport site. When I first came to the physiotherapy session, I was struggling with the knees pain Which affecting my daily life. Through the Physiotherapist (Gethin Lavery) expertise, guidance and encourage over the eight sessions, I experienced significant improvement. His tailored exercise and hands-on approach made a real difference. And now I feel much stronger and more confident in my movement. I will gladly recommend to anyone in need of physiotherapy.
Hello June,
Thank you so much for your thoughtful and heartfelt review! We're absolutely delighted to hear about the significant improvement you've experienced during your physiotherapy sessions with Gethin here at The Medical - Newport. It's fantastic to know that his expertise, personalised approach, and encouragement helped you regain strength and confidence in your movement.
We take great pride in providing tailored care at our physiotherapy clinic, and your kind words mean the world to us. Wishing you continued strength and well-being!
Fantastic experience: After various other treatments for BPPV this chiropractors absolutely smashed it. Fantastic service from Chloe who has helped so much with residual symptoms of ear, neck and jaw pain. I would recommend this practice. You get a friendly welcome as soon as you enter and very professional assessment and treatment.
Hi Julie, thank you for such a fantastic review! We're so glad Chloe was able to help with your BPPV and the residual ear, neck, and jaw pain. It's great to hear you felt both the friendly welcome and the professional assessment and treatment we strive for. We truly appreciate your recommendation!
Fantastic experience: I've been going for years now, and the staff is always friendly. Plenty available appointments all day around.
Hi Marek, thank you for your continued trust over the years! We're so glad to hear you've consistently had a great experience with our friendly staff and flexible appointment availability. We truly appreciate your loyalty and look forward to seeing you again soon!
Fantastic experience: Both my son and I have been treated by David. Myself for many, many years, my son only for the last year. Always first class, professional service. David can make both a 49 year old and a 16 year old feel at ease. Would and do highly recommend to everyone.
Hi Rachel, thank you for your wonderful review! It means a lot to know you and your son have both had such positive experiences with your treatment over the years. David takes pride in delivering first-class, professional service that puts patients of all ages at ease. We truly appreciate your trust and your kind recommendation!
Fantastic experience: Had foot and ankle pain for over six months ,had one treatment with David and can't believe how much better I feel ,still got a way to go but David explained everything and makes sure you are happy with any decision first , very friendly and helpful staff
Hi Sarah, thank you so much for your kind review! We're thrilled to hear that you're already feeling relief after just one treatment. David and our friendly staff always aim to provide clear explanations and personalized care for foot and ankle pain. We're glad you're on the path to recovery and look forward to continuing your treatment journey with you!
Fantastic experience: I have been visiting the Medical Ridgeway for over a year now, initially seeing Jamie and most recently seeing David, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was welcoming, friendly, and professional. I highly recommend Dr David Thomas to anyone looking for professional, compassionate chiropractic care. I will definitely be returning for future treatments.
Hi Meng,
Thank you for the lovely review.
We are delighted to hear that you have been impressed with the treatment.
Thank you
Fantastic experience: Both my sons and myself have been treated by the practice for shoulder injuries and or osgood schlaters. Each of us have been very appreciative of the friendly informative care , treatment and advice and the way we have all been able to get back to training quickly. We would have no hesitation to recommend David and the team. The reception staff are also incredibly helpful.
Hi Vicki,
Thank you for your kind review. We are delighted that you have found our treatment helpful.
Thank you
Fantastic experience: Definitely the place to go to keep you moving. David Thomas provides diagnostics to ensure the correct treatment and enable you to get up and out and be as active as you want to be. Enabled me to make a trip of a lifetime to New Zealand, recommended to lot's of my friends who also go now
Hi Dawn,
Thank you for your kind review, we are delighted that we could help you achieve your trip of a lifetime.
Thank you
Fantastic experience: Been there for my back pain. Wonderful people and excellent treatment. Couldn't thank more.
Hi Puskar,
Thank you for your kind review! We are very happy that we could help you with your back pain.
Thank you
Fantastic experience: I have been coming to the medical newport for the past few weeks. My chiropractor Chloe has been amazing. She makes me feel really comfortable and i can already see improvements.
Hi Kyra,
Thank you for your kind review. We glad that you are already feeling the improvements
Thank you
Positive experience: I attended an assessment at The Medical Newport on the recommendation from my daughter. After having a number of issues with my neck, back and knee I booked an appointment with the chiropractor Dominic. Even after the first appointment I noticed a considerable difference and it was suggested to me to follow a plan over a number of weeks. With every appointment I noticed improvement and would highly recommend them.
Hi Andrew,
Thank you for the lovely review. We glad that we can help make a difference and you have noticed an improvement.
Thank you
Fantastic experience: Been going to The Medical, Newport since April 2024 for Chiropractic appointments. Years of niggles in my shoulders and neck that massages elsewhere just weren’t working finally got me to book in for an assessment. After that I had regular treatments with Dom and I wouldn’t look back, it has helped sooo much. I will recommend to anyone who will listen to me.
Hi Laura,
Thank you for your kind review.
We are delighted to hear that you are feeling the benefit of treatment and that it has helped you.
Thank you
Fantastic experience: Great support from Fiach, quickly diagnosed a nerve issue affecting my arm and hand, and set out a treatment plan during 1st appt. Communication has been great and I am glad to say that I am nearly back to full fitness thanks to Fiach’s treatments. Highly recommended and would def return for any future Physio needs.
Hi Bryan,
Thank you for the kind review! We are delighted that you are happy and improving with the treatment provided.
Thank you
Fantastic experience: Great chiro treatment from Chloe Reception staff always pleasant and frie6
Hi Tracey,
Thank you for the kind review.
We are very happy to hear this
Thank you
Fantastic experience: Been coming here for a few years now and have found the treatment and service excellent. Just recently suffered from an attack of vertigo. After a week I received treatment from David and am now fully recovered. I would highly recommend anyone to this establishment.
Hi Sarah,
We are delighted that you are feeling better from our treatment!
Thank you for your kind review
Fantastic experience: I have been having treatment for a painful back and hip. I am much improved through this treatment. The team at The Medical are very friendly and professional.
Hi Louise,
Thank you for your kind review. We are very happy that you have felt an improvement with your treatment.
Thank you
Fantastic experience: I have been using the Medical (formerly as Ridgeway Chiropractic) for several years and have had nothing but good experiences from the chiropractors who have treated me over the period. I am currently being treated by Chloe Sutton who is helping me with sports related hip and knee issues and who treats my joints with care and professionalism. Thankfully we are making good progress. One thing I like about the approach of Chloe and her predecessors is that they ask questions to find out what has led up to the injury and about me as a person which gives them a better perspective for treatment. I would recommend The Medical as a professional, capable and caring environment for treatment. Also a shout out for the front desk team who are always helpful and friendly. Their systems keep you alerted as your next appointment approaches which is useful.
Hi Stephen,
Thank you for the lovely review. At the clinic we are very proud to offer a holistic approach for assessments and treatments to give you the right diagnosis and treatment to help you improve.
Thank you
Fantastic experience: I been going to the clinic for a while now, Dr David is my physician but I also been seen by another’s drs. Everyone is super kind and I would definitely recommend their services as someone recommended them to me! Every time I walk in I always arrive complaining and I walk out like new! Thank you for taking care of my back and my husband’s!
Hi Ana, thank you for the kind review. We are happy that we can help
Fantastic experience: Very knowledgeable, very personable, extremely helpful.
Thank you for your kind review Nicola.
Fantastic experience: I’ve been using the Medical for many years for chiropractic treatments for my back. Always had excellent professional service. Keeps my back in good order. It’s easy to make appointments online as well as over the phone. I would highly recommend the Medical.
Thank you for your kind review Jayne we really appreciate you taking the time you write this.
Fantastic experience: So lucky to get an appointment today, after hurting my back on the weekend. A friend recommended Ridgeway clinic. Rang up and spoke to a lovely receptionist who was very understanding and managed to secure an appointment. I was very nervous so only had the assessment today. I saw Dr Jamie who immediately put me at ease, asked me how I injured my back, my symptoms, existing health issues and let me know what to expect and talked me through what he would do before he did it. He diagnosed what was wrong, showed me images so I understood, assured me it wasn’t a permanent or serious injury. He showed me some exercises, and taped my back. Now I feel more at ease (I avoid going to the G.P unless I have to) I’d definitely make another appointment. Very professional, understanding, didn’t feel rushed at all, thorough examination but nothing made me feel uncomfortable and although I was expecting some pain there was none. There was also no pressure to sign up to long treatment plans, I am going to wait a day and then book in for a treatment session in the hope for a speedier recovery. Would highly recommend.
Hi Susan,
Thank you for the kind review. At the clinic we take the time to perform a thorough examination allowing us to get the right diagnosis. With the right diagnosis we can then put the right treatment plan for the injury helping you to feel better sooner.
Kind regards
Fantastic experience: Very friendly staff and made to feel at ease from the start. David is excellent and very competent at what he does. Thoroughly recommend
Hi Karen - thanks for the review. David and our team of Chiropractors love to hear how we have helped!
Fantastic experience: Friendly staff and the treatments have really helped make a massive improvement to my back after carrying something too heavy! Highly recommend David Thomas for his professional yet friendly approach.
Thanks for the review Matthew - David and his team of Chiropractors and Physiotherapists know their business when it comes to back pain (and every other kind of musculoskeletal injuries! Glad we could help.
Negative experience: My husband's appointment's where cancelled on 2 occasion's, we found this very unprofessional, and opted for a refund.
Hi Rachel,
We are very sorry to hear this. Unfortunately due to factors beyond our control we had to cancel your husbands appointment twice. If you would like to give the clinic a call on 01633 223888 to discuss this we would be very grateful. Please ask to speak to the Lead practitioner to discuss this.
Kind regards
David
Fantastic experience: I've been there twice.m, with my 3 years old daughter and myself and they always are very professional, friendly and helpful. Also not expensive, highly recommend
Fantastic experience: Have been there a number of times every time they fix me and get me back to work highly recommend
Fantastic experience: Fairplay on tuesday i was crippled at work i rang them up got an appointment straight away i had a twisted pelvis ben done his magic i went back today for my second appointment and im back to normal really good place to go (will be going back for monthly checks just to make sure i dont get in that state again )
Fantastic experience: Professional Friendly ! Chiropractor DR David Thomas made me feel at ease I was assessed , treatment was Explained clearly accurately. Felt so much better after my treatment , attention to areas which were effecting my upper Neck & back . I can’t believe I haven’t been to see Chiropractor before . Have my next appointment booked . Receptionist very helpful polite . Big Thank you to the Medical . Kate Clarke
Fantastic experience: Excellent service (and very safe during COVID). I had a frozen shoulder and was in dreadful pain for months before attending. David's assessment and treatment really helped.
Negative experience: wasted hundreds of pounds to feel no better
Fantastic experience: Absoutely amazing experience. First time of going there. Being a plasterer and a Mountaineer. The aches and pains soon catch up on me. So after the first appointment. I already feel like a new man. Much appreciated. And cant rate them enough! Worth every penny.
Fantastic experience: I would recommend Ridgeway Chiropractic Clinic. Friendly and helpful staff. Anthony, the physio help hugely with the issues I have had with my knees. Very knowledgeable and explains everything clearly.
Fantastic experience: Would 100% recommend Anthony and the Ridgeway team. Anthony went above and beyond, taking the time to listen, diagnose and prescribe a tailored stretching and strength program. Will definitely use them again!
Fantastic experience: I wouldn't hesitate to recommend Ridgeway Chiropractic Clinic. Really nice facilities, friendly staff and it's in a convenient location not far from the motorway. I have seen Anthony for some physiotherapy sessions covering a number of injuries, including a long-standing chronic Achilles problem. Anthony was consistently very professional and knowledgeable and provided a variety of treatments and exercises which have proved very successful, even for my stubborn Achilles. He also provided links to videos showing the different treatment exercises and a treatment programme which were both very useful as it meant I didn’t have to try and remember everything from each session. Thank you Anthony!
Fantastic experience: Very accommodating, always helpful. Special thanks to Luis!
Fantastic experience: Had a lot of pain through an injury in work and have had great satisfaction with the service and feeling alot better very friendly service and would highly recommend it great team thank you Luis
Fantastic experience: Excellent service in treating my back issues, always very helpful. I thoroughly recommend the clinic.
Fantastic experience: I would Highly recommend the Ridgeway Chiropractic to any of my friends and family. I had treatment for lower back pain and was very impressed with the results. Gregg was very thorough and took his time to explain what he was doing. As well as giving me exercises to improve strength in my problem areas.
Fantastic experience: I first went to Ridgeway Chiropractic clinic around 2-3 years ago with a few minor injuries and trouble spots that I picked up whilst training in the gym over the years. Since the first session with David I haven’t looked back. I go every 2-3 weeks to keep myself feeling good and keep my strength up for training as well as to get rid of any aches and pains that come along. I’ve sent a lot of people with various different issues here and not one person has had anything other than positive comments and results after they left. I strongly recommend going in they provide a few different forms of treatment depending what issues you have and you feel like a new person when you leave. I strongly recommend using this clinic for any issues you may have with your body as I’m positive they can help you!
Fantastic experience: Mya was really professional and has done wonders for my shoulder! Wouldn't hesitate to recommend.
Fantastic experience: Mya had great service, and she really helped my lower back pains
Fantastic experience: Mya really helped with my stiff shoulder, will go back!
Fantastic experience: Amazing service by Sumaya, she was extremely polite and really help to sort out my lower back pain.
Fantastic experience: Definitely a 5* rating! Gregg is very friendly and has been helping me with neck and shoulder issues. I would highly recommend Ridgeway Chiropractic Clinic! :)
Fantastic experience: The team at Ridgeway offer the best chiropractor service around. I have referred friends, family and work colleagues and all have been impressed by the service, treatment and level of care delivered. I wouldn't go anywhere else!
Fantastic experience: I have found David of Ridgeway Chiropractic Clinic to be professional and very effective. Staff within the practice are friendly and helpful. I have no hesitation recommending David.
Fantastic experience: One word comes to mind to sum up the whole practice, simply put EXCELLENT. All the treatments and advice are appropriate and have all been successful in remeding the various problems I have experienced. All the chiropractors are excellent, knowledgeable and totally professional in their manner and approach. The reception staff also deserve a mention for their professional helpful and friendly approach. I would like to thank the whole team. Keep up the good work.
Fantastic experience: I couldn't recommend this practice enough. Lovely friendly staff very accommodating for late/weekend appointments. I was in so much pain and struggling to walk and Gregg is fantastic at what he does and know his stuff!! I am so much better now thanks to my treatment.Couldn't be more grateful for helping me. Thank you
Fantastic experience: I’ve been going to Ridgeway Chiropractors for almost 10 years. They’ve never failed to resolve any problems I’ve had with my back and have managed to live pain free for the majority of that time. Gregg takes time to explain my issues in language I can relate to and gives me advice around how to manage it - a good ice pack works wonders!! I have one at hand at all times!! When I do need to see them as a result of a flare up they always do their best to see me straight away working around my availability wherever they can. The staff are very knowledgeable, professional yet really friendly - I love having a chat and a catch up on my visits! I can’t speak highly enough and have no qualms recommending them. In fact I have recommended Ridgeway Chiropractors to many friends and colleagues who have always had their problems treated successfully. If you have any problems with your back, neck, hips, knees or in fact any part of your body that causes you pain to and pay them a visit. You won’t be sorry.
Fantastic experience: Greg and Danielle are fantastic chiropractors, I always recommend all of my friends and family to the them. They have helped me stay pain free for years. Highly recommended as good value for money and friendly service.
Fantastic experience: Friendly and professional team :)
Fantastic experience: Great bunch & always get me back on the road never fail, reasonable price & clean & tidy surroundings & would recommend to anyone.
Fantastic experience: Cant recommend enough. I thought that this would be a waste of time and money, but after my wife convinced me to go, I'm like a new man! Danielle is amazing at what she does and making you feel comfortable. Made great progress with my back but also my KNEES!!! Acupuncture is fantastic! 5 stars all the way
Fantastic experience: As an active Netball player I have been receiving treatment from Gregg for several years. It has quite often surprised me at the source of the niggle and I absolutely attribute the work that Gregg carries out to the fact that I am able to continue playing a sport that I adore, go skiing and hiking. Through my recommendations I know that fellow players, work colleagues, friends and family have all been treated and continue to go back. The practice has a lovely welcoming family appeal and I wouldn't hesitate to recommend anyone to them for an initial consultation.
Fantastic experience: It is impossible for me to give less than a 5. The level of care received is amazing. I have been suffering from my back for a long time and last year I decided to go to Gregg as some friends recommended him and in just a year the difference is incredible and I will keep going as I want to make sure I will never suffer the way I did before starting the treatment. I will have no problem recommending the clinic to all my friends and family.
Fantastic experience: Can't recommend these guys enough!
Fantastic experience: Greg has been treating me for around 6 months now and definitely getting somewhere. Really friendly atmosphere, and would definitely recommend.
Fantastic experience: I don't normally leave re-back, but I feel it is appropriate to leave a review on my treatment at Ridgeway Chiropractic Clinic. I attended because I have been suffering with a trapped Sciatic nerve. The pain has been horrendous for over 3 years. I had an operation, had injections in my spine. Nothing worked. I relied on Painkillers and Pain Patches. I thought I would give this a try as a last resort. I had my first treatment 29th July. My Chriopractor Gregg Pugh was honest from the start and explained everything to me after getting my last MRI results and asking me all about how I was feeling. I felt at ease and was once again hoping that I could get some relief. I have had 7 visits the last one was today 18th October. Things are definitely getting better, I'm no longer in constant pain. I have now cut down on my Painkillers, which for me is a bonus. I also feel better in myself. I'm now down to 1 visit a month. With the hope of reducing my pain medication even further. I would have no problem recommending the practice to friends and family. Thanks Gregg. Paul Medcraft.
Fantastic experience: If there were ten stars instead of the maximum of five to rate the treatment from Gregg, he would definitely receive the ten from me! Gregg has been treating me for about nine years, since he first qualified and was working at a clinic local to me in Cardiff. I chose to travel to receive treatment from him at his own practice in Newport rather than be treated by another chiropractor nearer home. I cannot recommend him and his clinic highly enough - my mother and several of my friends/neighbours/work colleagues also now receive treatment there. Visiting the clinic is always a thoroughly positive experience: friendly and welcoming reception staff then expert treatment and advice from Gregg.
Fantastic experience: A family run professional chiropractor clinic. Always receive excellent care and support from there. I would recommend treatment at Ridgeway Chiropractic.
Fantastic experience: I attended for tennis elbow, caused by screwing a wardrobe together about 2 years ago. It was painful for about 3 months until I saw Greg and with the first treatment of acupuncture, the pain went and following further treatment has remained painfree since. Can't recommend this enough. Great friendly service.
Fantastic experience: Excellent family run business. Thorough and professional assessment before a diagnosis was given. I certainly felt the benefits of my visit and would not hesitate to recommend.
Negative experience: Pointless. After many months and £900 I am no better than the day I walked in. I don't like the way they work, I think it's pointless in making you go 3 times a week for 5 minutes.
Fantastic experience: Have pretty serious back problem involving s1 lower back discs trapping and giving acute sciatica pain. Walked in on 2 sticks slowly. After alot of amazing work I was almost walking normally within 2-3 months... until i overdid it. Amazing professional but friendly and welcoming service and help. Miracle workers.
Leave your review about The Medical - Newport:
The Medical - Newport appears in the following listings:
Other physiotherapy centers you might be interested in
Cardiff Chiropractic Clinic
Optimal Wellness Centre
King Chiropractic Cardiff ( Cathays )
The Llandaff Clinic
Add your physiotherapy center to our directory for free
If you manage a physio clinic and want to appear in our guide, send us your company information and you can appear completely free of charge.