Southcote Proactive Healthcare College Road
Nestled at 69 College Road in Maidstone, Southcote Proactive Healthcare offers a comprehensive, multi-disciplinary approach to health and wellbeing. Established in 1991 and recently revitalized under new leadership in 2024, this clinic serves the local community with a focus on natural, proactive healthcare solutions. The center is designed to be a calm, welcoming environment where patients from all walks of life, from infants to athletes, can receive expert treatment.
At the core of their physiotherapy and manual therapy services are highly skilled Chiropractors and Osteopaths. They specialize in diagnosing and treating musculoskeletal issues such as back pain, sciatica, neck pain, and sports injuries. Through precise joint manipulation and progressive management plans, they aim to restore mobility and alleviate pain. Their team also includes dedicated Massage Therapists who provide a range of treatments, including Swedish massage for general relaxation and specialized Sports Massage to aid in injury recovery and pain management.
Beyond manual therapies, the Maidstone branch is equipped with a vast array of complementary and holistic services. Clients can access Reflexology, Craniosacral Therapy, and Foot Health treatments to support overall balance and structural integrity. For those seeking deeper holistic care, the clinic offers Acupuncture, Dry Needling, Reiki, Aromatherapy, and Western Herbal Medicine. The team also supports mental and emotional wellbeing through Counselling, Hypnotherapy, and Nutritional Therapy, ensuring a truly integrated health experience.
Specialized care is a hallmark of the practice, with dedicated programs for Women’s Health (including pre- and post-natal care and menopause support), Bumps & Babies (paediatric chiropractic and osteopathy), and Sports Injuries & Optimisation. Whether you are looking to rehabilitate an injury, manage chronic conditions, or simply maintain optimal physical and mental health, the collaborative team at Southcote Proactive Healthcare on College Road is dedicated to guiding you on your journey to wellbeing.
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-18:30
- saturday: (closed)
Photos of Southcote Proactive Healthcare College Road
Our comment from PhysioFinder.net about Southcote Proactive Healthcare College Road:
A Multidisciplinary Approach to Pain Relief and Recovery
Southcote Proactive Healthcare on College Road offers a comprehensive range of therapies designed to address a wide variety of physical and wellness needs. The clinic brings together a multidisciplinary team of experts, including chiropractors, osteopaths, and massage therapists, all committed to providing high-quality care in a caring and friendly environment. Patients benefit from a holistic approach that combines clinical expertise with genuine compassion, ensuring that every individual receives personalized attention tailored to their specific condition.
Expert Chiropractic and Osteopathic Care
A standout feature of this center is the exceptional skill and dedication of its practitioners, particularly in chiropractic and osteopathic treatments. Patients consistently praise James Burgess, Caroline Walton, and Rebecca for their ability to diagnose accurately and deliver effective relief from chronic and acute issues. Whether dealing with back pain, neck tension, or joint discomfort, these practitioners are noted for their professional demeanor and their capacity to instill confidence in patients. Many reviews highlight that the team takes the time to thoroughly assess each issue, explaining the treatment process clearly so patients feel secure and informed throughout their journey.
Sports Therapy and Targeted Recovery
For those dealing with sports injuries or looking to maintain peak physical condition, Southcote Proactive Healthcare provides specialized services including sports massage and tailored exercise programs. Athletes and active individuals frequently mention how the clinic has helped them return to activities they love, such as running, netball, and hiking. The team is commended for creating comprehensive treatment plans that include home exercises, empowering patients to manage their recovery and prevent future injuries. This proactive approach to rehabilitation has allowed many patients to regain mobility and return to their pre-injury levels of activity.
Complementary Wellness Services
Beyond traditional physiotherapy and chiropractic care, the clinic offers a variety of complementary therapies to support overall well-being. Services such as reflexology, aromatherapy, nutritional therapy, and herbal medicine are highly valued by patients seeking a more holistic approach to health. Specialized treatments, including those for fungal infections and hormonal balance, are delivered by dedicated practitioners who take the time to research and implement personalized solutions. This diverse range of services ensures that the clinic can support patients not only in relieving physical pain but also in enhancing their general health and quality of life.
Trusted Care and Welcoming Atmosphere
Many long-term patients attest to the enduring quality of care provided by Southcote Proactive Healthcare, with some visiting for over a decade. The clinic is frequently described as a welcoming and efficient space where staff are approachable and helpful. From the reception team to the practitioners, the emphasis on polite, punctual, and professional service creates a positive environment for healing. Patients often leave feeling lighter, less tense, and with improved mobility, leading to high recommendations for anyone seeking reliable and effective healthcare in the Maidstone area.
Services and Treatments
Southcote Proactive Healthcare College Road: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 69 reviews
Fantastic experience: I recently visited Southcote due to a back pain issue. As it was my first time ever seeing a physiotherapist I was a bit uncertain as to what to expect. And James Burgess very competently and professionally got me back to normal activity after just a few sessions. Thank you so much! I would totally recommend him and Southcote.
Fantastic experience: Excellent help from James at Southcote. I highly recommend Southcote for anybody needing chiropractic treatment.
Fantastic experience: Great experience. Started off a few months ago with knee pain. After setting out a monthly plan, the pain has finally gone away. Would recommended highly.
Fantastic experience: James provides excellent advice and comprehensive treatment with follow up exercise plans. He is always professional and kind and instills confidence.
Fantastic experience: Tamara is a newer member of the brilliant team at Southcote. I have, over the last 2/3 years seen other Chiropodists to try to solve a long standing fungal infection. Tamara took the time to do additional research looking at different options. She takes time during an appointment and I feel that I am now seeing an improvement. I would definitely recommend Tamara.
Fantastic experience: I’ve been seeing James for the past few months for lower pain back pain/discomfort and in the sessions we’ve had the difference has been noticeable. James takes the time to listen and assess the area of discomfort and has treated it with a combination of massage, manipulation and exercises. The pain/discomfort has eased significantly and I’ve also been given exercises to do at home between sessions. I would highly recommend him to anyone dealing with back pain/discomfort or chiropractic care.
Fantastic experience: I would totally recommend Southcote, after absolutely no help from my doctors surgery I was recommended to them by a friend. After a few visits I got my life back again and am indebted to Caroline for doing this, the treatment was successful and I could not have asked for a nicer person to do this.
Fantastic experience: Mike, as always was brilliant.
Fantastic experience: Southcote Proactive Healthcare on College Road is great. James is taking great care of me and he also pushes me to do better in between the appointments. I have hope now that my hip/buttock pain will diminish greatly so that I can go back to work and not only that, even see a future with rambling and hiking.
Fantastic experience: I can’t recommend Caroline highly enough. She is absolutely amazing at what she does and has completely transformed the pain and tension I was struggling with in my back, neck and hips. From the moment I walked in, I felt listened to, comfortable and genuinely cared for. The treatment itself was incredible. I had instant relief in my neck after the adjustment, and the difference in my mobility and pain levels has been unreal ever since. Caroline is professional, knowledgeable and explains everything clearly, which made me feel really confident throughout the process. I left feeling lighter, looser and had a huge reduction in pain for the first time in ages. If you’re struggling with back, neck or hip pain, I honestly wouldn’t go anywhere else. Absolutely worth every penny.
Fantastic experience: To Thomas Farabee I wanted to take a moment to send a sincere thank you on the incredible work you’ve done with my neck. Since start our sessions, I have noticed a significant improvement in my range of motions and the major decrease in the tension I was carrying in my neck. Your expertise in care putting into each adjustment have made a huge difference in my daily comfort and overall quality of life. I truly appreciate your professional approach and the way you explain everything clearly it’s a relief to finally feel like I’m on the right track to recovery. Thank you for all your help again. Best regards Maz T
Fantastic experience: Caroline has amazingly understood my complex body and after a few weeks, completely eased nerve pain I was experiencing. Would highly recommend Southcote.
Fantastic experience: Caroline is an amazing chiropractor. Have had pinched nerves in my neck and she always gets me in quickly to sort out. Really knows her stuff and it is definitely improving with her help.
Fantastic experience: Southcote are brilliant and in particular James Burgess, who has massively helped with my leg and getting me back out on the trail!
Fantastic experience: I highly recommend Thomas. This is my 5th session with him. I have seen chiropractors off and on for years. I am extremely impressed with his knowledg. Thomas is very caring person who cares about his clients, not just for the money. I am so grateful to have found Thomas. Anyone who uses him will not be disappointed. Very professional person. I cannot thank Thomas enough for what he has done for me. It is such a great relief not being in pain, being stiff on my neck shoulders and back. Diane Brady.
Fantastic experience: Highly recommended James burgess ! 10/10 service every time always corrects my shoulders pains I have done to him with. Very clean and tidy practice.
Fantastic experience: As always James is totally professional and effective able to diagnose accurately and treat sensitive have been a client of his for some long time now and would recommend
Fantastic experience: James makes you feel at ease, explains everything so you understand why you are there and what you need him to do in order to rectify the issue. Other members of my family have used him. I would recommend using Southcote.
Fantastic experience: I recommend Georgina as an excellent reflexologist. I attend Southcote clinic for my monthly ‘fix’.
Fantastic experience: After being in pain for a few years and hip operations.i thought i’de give southcoat a try after seeing and advert on fb.i’ve had 5 sessions with Caroline.she’s very professional and new exactly what the problem was,not only has the pain almost gone I’m walking better and feeling better.all in all excellent service.would highly recommend.many thanks
Fantastic experience: Caroline knows her stuff, been to a few chiropractors and she's certainly the best! Would definitely recommend.
Fantastic experience: I have been having Chiropractic treatment at Southcote by James Burgess for about 9 years for long-term back problems. James’s expertise, professionalism and tailored approach with genuine compassion and understanding has made a huge difference to my mobility and quality of life. I would certainly recommend the College Road clinic for the excellent reception staff and practitioners.
Fantastic experience: Ive been coming here for the past 4 years and can honestly say the service has been exceptional. James has provided amazing treatment for my ongoing back issues, and I can’t thank him enough for the care and expertise he’s shown throughout. I also had an outstanding sports massage from Mike, which was equally impressive. The customer service experience is second to none, professional, welcoming, and genuinely supportive. Definitely well worth a visit, and I couldn’t recommend them enough.
Fantastic experience: Brilliant service, very knowledgeable!
Fantastic experience: I first went to Southcote 3 years ago after I injured my knee in skiing accident, I saw James who saw me through to full recovery, all the time being re-assuring and sympathetic, fully explaining each step of the journey. I have since been back with an ankle injury and have again fully recovered. I highly recommend this practice.
Fantastic experience: Very happy with my treatment, been having regular sessions with james resolving a lower back problem i’ve had for a while now. Im able to manage it with the aftercare exercises too. Would highly recommend
Fantastic experience: A great friendly team and good parking.
Fantastic experience: Always find my sessions with Mike to be relaxing and beneficial in the treatment of my ailments. Would highly recommend.
Fantastic experience: I have been to Southcote clinic on many occasions to see Caroline Walton who is Brilliant at sorting my back/neck out . Always professional, listening understanding problem even if I haven't explained well, her knowledge is amazing. Always "hits"the spot and sorts it out ! relieving my pain
Fantastic experience: Mick Fossett has been looking after me for many years keeping me mobile looking after my prolapsed disc in my back. I’ve had 2 knee replacements this year and he is helping greatly with my recovery.
Fantastic experience: I had an aromatherapy massage with Young and would highly recommend. Young is very detail orientated and professional and the experience felt like being in a professional spa. Would highly recommend
Fantastic experience: All staff are friendly, knowledgeable and approachable. Caroline is phenomenal, I already feel the difference and I look forward to more treatment to come
Fantastic experience: Always superb. Friendly, professional, punctual... and great chiropractic treatment too!!
Fantastic experience: Just perfect
Fantastic experience: I have seen Mike and Caroline at this practice for sports massages and chiropractic treatment respectively. They are excellent professionals with a wealth of knowledge. I have learnt a lot from them and they have really helped with treating my issues. They are also very friendly. The practice is well organised and provides a nice space for treatment. Online bookings are amazing. Would highly recommend.
Fantastic experience: I have been attending Southcote on and off for many years and have always been satisfied with the treatment I receive. My latest chiropractor is Caroline Walton and she has been excellent with giving me advice and improving my aches and pain. I highly recommend her.
Thank you Lesley, really appreciate your feedback. Always lovely to see and treat you!
Fantastic experience: All the team at Southcote are true professionals, and for me, Caroline takes this to another level. Her listening together with her understanding of biomechanics, combined with a genuine interest in the person, makes for an exceptionally valuable experience every time. I now do a monthly MOT to keep on top of injuries and prevent them from becoming an issue and Caroline is amazing at spotting things before I even know about them!
Thank you Antony- we've passed your kind words on to Caroline! Really appreciate the feedback :)
Fantastic experience: James is a very experienced Chiropractor. He never fails to be reassuring, caring and understanding. I always leave the appointments knowing what my next steps are and I feel in safe hands always. I recommend Southcote to anyone that may need treatment. The reception staff are also fantastic and caring.
Fantastic experience: James has been looking after me for several years and always finds a solution and coaches me into using recovery exercises and behaviours. Thank you for your assistance regarding ankle,back and neck issues over many years. Roy
Fantastic experience: Friendly reception staff. Been seeing Rebecca the osteopath. Such a lovely young lady - extremely knowledgable, friendly, professional and goes above and beyond. Feel so much better. Would highly recommend
Fantastic experience: Always friendly professional service highly recommended
Fantastic experience: Been coming here for years. The staff are friendly and always very helpful and accommodating.
Fantastic experience: I was recommended to James by a friend of mine over 3 years ago following a knee issue that had prevented me from playing netball or participating in any sport. Not only is James professional he has an excellent knowledge all round and has been able to assist with many other problems since. I have now returned to netball and my previous issues are gone! James always listens to any issues and follows up if there are any concerns as well as always making effort to ensure that I am comfortable with any treatments. James has also never cancelled or rescheduled an appointment and is always on time for appointments. As a clinic overall all staff are friendly and helpful, reception staff contact to remind of appointments. I can 100% recommend Southcote Proactive Healthcare and family members have already transferred from other clinics and are much happier now.
Fantastic experience: I have been going to james for quite a while now - started off with constant head aches which he resolved in a matter of 2-3 sessions! I now visit james to simply keep on top of any aches or pains on a monthly basis! I would definitely recommend to anyone. Make visiting the chiropractor a normal check up like you would the dentist. Has definitely changed my life. Top service from all the staff at Southcote - Penny is always polite on the phone and very helpful. 5 stars
Fantastic experience: I have been seeing James at Southcote clinic for a number of years now. Initially I went due to hip issues, but it soon became apparent I had quite a lot going on that needed attention! My treatments with James not only resolved my hip issues, but they now provide ongoing relief for migraines and help ensure I am able to remain in peak condition for my triathlon and weight training, catching problems before they develop and helping me maintain flexibility and skeletal and muscular strength. James always offers advice and exercises to carry out beyond the treatment room to supplement the appointments. I cannot recommend him highly enough.
Fantastic experience: I’ve been seeing James regularly for over six months now, and he’s fantastic. I train more than five times a week, and he’s been instrumental in helping me work out any kinks and keep my body in top shape. I highly recommend him!
Fantastic experience: Excellent treatment
Fantastic experience: Fantastic clinic with great practitioners. Highly recommended
Fantastic experience: I've been seeing James at Southcote for treatment for years now, and I couldn't recommend him more highly. From the very first session, he took the time to understand my concerns and explained everything in a way that made me feel completely at ease. His expertise and professionalism are clear, and the treatments have made a real difference to my overall comfort and mobility. James is not only skilled but also genuinely cares about his patients, always ensuring I leave feeling better than when I arrived. The clinic itself is welcoming, well-run, and provides a great atmosphere. If you're looking for knowledgeable, attentive, and effective treatment, James and the team at Southcote are the ones to see!
Fantastic experience: First of all thank you so much to chiropractor Caroline for making me feel so much better. I had a problem on back constantly and now feeling much better after few sessions Thank you to Caroline now I am feeling alot beter and happy only because of good care and treatment .All team members are very good and nice. I would like to big thank you too Caroline again her hard work. Now I am going there once a month just for check up.
Fantastic experience: Very relived of my pain and stiffness within a few sessions , Thanku
Fantastic experience: Absolutely amazing service and care provided by Caroline - I always leave feeling much better. Would highly recommend and will definitely continue to utilise Caroline's expert treatments.
Fantastic experience: Rebecca got to straight to work on my problem, I found her very professional in her approach and even put in extra time to see me through to recovery, I would highly recommend Rebecca as a practitioner and if I need help again she would be my first port of call
Fantastic experience: I thoroughly recommend James Burgess & Southcote Proactive Healthcare I was myself recommended to them 7 years ago and have been a frequent visitor (sadly) ever since. Working a desk and driving a car has become firm enemies with my back, or you could say I don't warm up or warm down correctly enough. Anyhoo, Southcote/James look after my misdemeanors and put me back on the straight an narrow when I need it
Fantastic experience: Following a ski accident the progress made after treatments at Southport has been miraculous
Fantastic experience: I have been seeing James since Feb 2024, and what a difference he has made! I used to be in constant pain with my shoulder and neck, and James has helped find the issue and get me on a treatment plan thats really worked! He really takes the time to explain things properly and ensures the exercises given are easy to keep up with and work for you. Would 100% recommend James to anyone in need. He is so welcoming and knowledgeable, a true professional. Second to none service!
Fantastic experience: I injured my knee and was concerned that I had done some real damage. Caroline checked me carefully and reassured me. She then treated my injury and advised me on how to look after it at home. I am very pleased to be feeling much better and much less anxious. Thank you
Thanks for much for your feedback on your treatment with Caroline Mari! Really glad to hear your knee is feeling better and you got the support you needed from us :)
Fantastic experience: Highly recommend James Burgess and all other staff. They are very friendly,welcoming and helpful. I have been using southcote for many years. Always happy to oblige. New options of clinics local ,which they will try there hardest to fit you in. Great service.
Fantastic experience: I've used Southcote Proactive Healthcare in Maidstone since the mid 1990's and have always received first class care and have recommended them to many family and friends.
Fantastic experience: Advice and treatment provided really helps me with the joint and muscle pain I experience. James always listens and assesses the best way forward. The treatment and suggestions for exercise programmes make sure that I can continue to be as active as I want to be!
Fantastic experience: I’ve been seeing James at Southcote Proactive Healthcare for chiropractic care, and I couldn’t be more impressed! From the first session, James has been professional, knowledgeable, and genuinely caring about my well-being. He takes the time to thoroughly assess and explain everything, making sure I understand the treatment process. His adjustments are spot-on, and I always leave feeling significantly better. Whether it’s relieving tension, improving mobility, or just getting everything aligned, James works wonders. I appreciate how he tailors each session to my specific needs and offers advice for maintaining improvements between visits. The clinic itself is clean, welcoming, and runs efficiently, which makes every visit a pleasant experience. If you’re looking for top-notch chiropractic care, I highly recommend James. He’s truly a master of his craft!
Fantastic experience: I have been seeing Jasmin since April/May this year (2024) and I can honestly say she has changed my life. Having suffered with PMS for the last 25 years, in just these few months she has alleviated so much of that through herbal teas and tinctures. I recommend Jasmin to anyone and everyone, especially those who suffer with hormonal changes/imbalances. Jasmin has listened in detail and created a personalised blend that is suited to me, each appointment we discuss the next step and how to achieve it. It is clear to see that Jasmin is so passionate about helping people and I look forward to continuing this journey with her help. She is amazing!
Thank you so much for your really lovely feedback Christine. Jasmin is so passionate and knowledgeable and it is great to have her expertise within the team at Southcote for hormonal support and more :)
Fantastic experience: Highly recommend. Very professional and friendly.
Fantastic experience: I sought James out six months ago after a running injury. His holistic practice of chiropractic skills, sports massage and acupuncture appealed to me and I’ve not been disappointed. Through a careful programme of assessment, rehab and review, James has now got me up to running 25 minutes in one go, which wasn’t possible six months ago. James takes the time to get to know you and he goes out of his way to make sure that you are comfortable and supported through out the sessions. I can’t recommend James more highly.
Fantastic experience: I've been seeing James for a little over 3 years now, it goes right back to a Christmas where I was in agony laying on the floor. James took me from 0 to standing in just a few sessions. He's been a true professional ever since and I'd highly recommend. I still see him once every few months just to checkin. I'll be continuing to do so.
Fantastic experience: Very professional and helpful staff. I have been seeing James for Chiropractic sessions for a year now and find him very knowledgeable in helping my ongoing therapy . I would recommend highly
Fantastic experience: James has been helping me with my back for a few years now. I went there after barely being able to walk after getting into a bad way after too many hours working at my desk and not taking care of myself. Now I see James around once a quarter, and having taken his advice on board and getting a treatment every few months, I don’t have any pain. Plus James is really knowledgeable, credible, caring and personable. Fully recommend.
Fantastic experience: Highly recommend James & team, having initially visited over 4 years ago due to lower back and neck issues associated with my work. I am now on a maintenance plan to ensure I’m kept in top shape. I no longer suffer with the same issues anymore. Friendly atmosphere and always looking to help. James has treated many friends and family and all to the same high level of care 5
Fantastic experience: I’ve been seeing James for a long time, and he is an outstanding chiropractor. Always professional and attentive, he takes the time to understand my needs and ensures I stay active and pain-free. His expertise and dedication are second to none, and I highly recommend him to anyone looking for quality care. Vas
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